How to Check Installed Plugins in ServiceNow

Do you have trouble navigating the vast world of ServiceNow plugins? Don’t sweat it! This article will explain how to quickly check your installed plugins.

The Plugin Console gives you access to a complete list of plugins, with details like version, name, and activation status. No more manual searches through pages of plugins!

Another great option is the ServiceNow Store. Here you can browse through trusted vendors’ plugins and find new ones that suit your needs.

Did you know it wasn’t always this easy to check installed plugins? In earlier versions of ServiceNow, users had to run complex queries or consult technical documentation. But ServiceNow listened to user feedback and created user-friendly tools like the Plugin Console and Store.

So don’t waste time with outdated methods – use the modern tools available and unlock a world of convenience!

Understanding ServiceNow Plugins

To understand ServiceNow plugins and ensure efficient usage, familiarize yourself with their concept and the significance of checking installed plugins. What are plugins? Why is it essential to check installed plugins? We’ll explore these questions, providing you with a comprehensive understanding of ServiceNow plugins and their importance in optimizing your workflows.

What are plugins?

Plugins are a vital part of the ServiceNow platform. They give extra features, customization options, and let organizations suit the platform to their individual needs. Here are five points to understand about plugins:

  1. Plugins add features: Plugins expand ServiceNow by giving integrations with other applications, custom development, and specialized workflows.
  2. Quick and easy setup: Installing a plugin on ServiceNow is simple. Administrators can turn it on or off in the interface without disrupting the system.
  3. Customization options: Plugins let users tailor ServiceNow to their unique needs and business processes, so they get the most out of it.
  4. Regular updates: Plugin developers make updates and improvements, and ServiceNow ensures they are ready for users. Keeping plugins up-to-date ensures top performance.
  5. Community collaboration: The ServiceNow community helps with new plugins and best practices. This helps keep innovation and knowledge sharing alive.

Plugins have changed a lot in recent times, due to technology advancements and user requests. Each iteration of ServiceNow has more plugins, tailored to various industries and needs. It’s clear that ServiceNow is committed to improving their platform and letting organizations use the latest solutions.

Why check installed plugins?

Organizations must check installed plugins to ensure smooth operations and optimal performance. Identifying outdated or incompatible plugins can avoid system crashes or security vulnerabilities. Monitoring plugin status helps businesses make the most of their ServiceNow investments. Furthermore, it allows them to explore new options available in the market.

Pro Tip: Prioritize security updates and patches when checking installed plugins. Reviewing security bulletins from ServiceNow and plugin vendors helps protect the system from emerging threats.

Steps to Check Installed Plugins in ServiceNow

To check installed plugins in ServiceNow, follow these steps: Access the ServiceNow admin portal, navigate to the Plugin List, and view the installed plugins. Each sub-section will guide you through a specific task, providing you with a comprehensive solution to efficiently check and manage the plugins installed in your ServiceNow instance.

Accessing the ServiceNow admin portal

To access the ServiceNow admin portal, do the following:

  1. Open a web browser and type in the URL.
  2. On the login page, enter your username and password.
  3. Press “Sign In” to log in.
  4. Locate and click on the admin portal link or icon.
  5. The portal will open, giving you access to the admin features and settings.
  6. Explore the sections and options to manage and customize the ServiceNow platform.
  7. Remember to have the right permissions and roles to do administrative tasks.

Survey says: ServiceNow is one of the top IT service management software providers worldwide.

Navigating to the Plugin List

Finding the list of installed plugins in ServiceNow is easy! Here’s how:

  1. Log in with your credentials.
  2. Look at the top of your screen for the navigation bar.
  3. Click on ‘System Administrator’ and then select ‘Plugins’.

This will take you right to the Plugin List. Check this list often, so you stay informed of new updates and features. Don’t let FOMO keep you from taking control and exploring the possibilities with ServiceNow!

Viewing the Installed Plugins

As a ServiceNow user, it’s essential to be aware of the plugins installed. By seeing them, you can get a better idea of what’s available.

To view the plugins:

  • Step 1: Log in with your credentials.
  • Step 2: Go to “System Definition”.
  • Step 3: Click on “Plugins”.
  • Step 4: Check the names and descriptions.
  • Step 5: Use search, if needed.
  • Step 6: Note extra info, such as version numbers and dependencies.

By following those steps, you can easily view installed plugins. Remember to stay updated and regularly review the list for updates or enhancements.

Also, ServiceNow has improved its user interface and features over time. The process for viewing plugins is now simpler and more intuitive, for a better experience.

True History:

In earlier ServiceNow versions, users had to go through multiple menus and tabs to access the list of installed plugins. However, ServiceNow’s dev team listened to user feedback and made navigation easier. The current method reflects these efforts to boost user experience within ServiceNow.

Interpreting Plugin Details

To interpret plugin details in ServiceNow’s platform, use the following sub-sections as your guide: Plugin Name, Version, Activation Status, and Description. Each sub-section provides essential information about installed plugins, enabling efficient management and troubleshooting. By understanding these details, you can navigate and utilize the plugins effectively within your ServiceNow environment.

Plugin Name

A plugin’s name is key for defining its purpose and grabbing users’ attention. It needs to be short and give an idea of what the plugin does. The name should be descriptive, catchy and memorable – without being generic or complex. It must reflect the plugin’s value and make it stand out.

Length is important too. Shorter names are easier to remember and fit better on user interfaces. But, don’t use abbreviations or acronyms that may confuse people – unless they’re widely known.

Before settling on a name, make sure it hasn’t been used already by another plugin or trademarked product. Avoid potential conflict and confusion.

Tip: Brainstorm with colleagues and friends outside your field for unique ideas. Get feedback from potential users to make sure your name resonates.


Versions show the development of a plugin. They show functionality, compatibility, and bug fixes too. Knowing this can help users decide if a version fits their needs.

Versions also keep track of changes. They give developers knowledge about the plugin’s history and help them make decisions.

An example of version management is WordPress 5.0 “Bebo”. It released on December 6th, 2018 with the Gutenberg block editor. It changed the way content was created. Many users liked it, but some had trouble using it with some themes and plugins.

Activation Status

Knowing the status of a plugin’s activation lets website owners efficiently manage them. Enabling a plugin is activating it, allowing users to use its features. Disabling a plugin deactivates it, blocking users from accessing its features. This is helpful when dealing with issues or improving website performance.

Be aware that deactivating a plugin does not take it off the website. The plugin’s data and settings remain, which makes reactivating it without losing changes easier.

Plugins activated are important for website functioning. At the same time, it’s key to review deactivated plugins. Unused plugins can slow the website and be a security risk. That’s why it’s essential to check plugin status regularly, to make sure only useful and up-to-date tools are contributing to user experience.


Plugins offer key features and advantages. Analyzing a plugin’s description is vital. It gives a concise overview of the plugin’s purpose and functionality. It’s important to pay attention to functionalities, customization, integration capabilities, and compatibility. Technical terms in the description can help users understand the plugin’s workings. For example, 35% of websites are powered by WordPress. This highlights the influence of plugins.

Troubleshooting Plugin Issues

To troubleshoot plugin issues in ServiceNow and check installed plugins, rely on the following solutions. Quickly resolve common problems while checking installed plugins and find effective solutions to address plugin-related issues.

Common problems while checking installed plugins

When it comes to plugins, issues may crop up. Let’s explore these and find ways to fix them.

  • Compatibility: This is a common issue. Make sure your plugins are up-to-date and are compatible with your platform and other plugins.
  • Conflicts: Plugins can conflict with each other, leading to errors or disruption. Check for any overlapping functionalities and disable conflicting plugins.
  • Performance Impact: Some plugins can slow down your website. Find resource-intensive plugins and consider alternatives or optimizations to speed up your site.
  • Security Vulnerabilities: Outdated or poorly coded plugins can be dangerous. Update all installed plugins and remove suspicious or abandoned ones.

Bear in mind other potential problems: outdated versions, lack of support, limited customizability options.

Good plugins are key to a smooth user experience. Fix common plugin problems to ensure peak performance, enhanced security, and happy visitors.

Solutions to resolve plugin-related issues

Having issues with plugins? Here are five tips to help you out:

  • Disable conflicting plugins. Go through them one-by-one, and use the

    • tags to list the conflicting ones.
    • Update plugins and WordPress version. Outdated versions can cause compatibility issues.
    • Check for compatibility with themes. Incompatible themes can lead to malfunctions.
    • Clear cache and cookies. This can help resolve issues caused by corrupted or outdated data.
    • Contact plugin support. If nothing else works, reach out for help.

    And remember, keeping up with your website’s setup might require more than just this. Be sure to tailor your troubleshooting for best results!


    Checking installed plugins in ServiceNow is key for managing the platform effectively. Verifying them ensures the system is secure and up-to-date. It also highlights any conflicting or redundant plugins which could impact performance.

    It’s vital to review and update plugins regularly. This way, you can take advantage of new features and improvements from plugin updates. This boosts the overall functionality of the ServiceNow instance.

    Keeping track of plugin versions helps troubleshoot compatibility issues. If a problem arises after installing or updating a plugin, log previous versions to promptly identify and solve the issue.

    Pro Tip: Leverage automated tools and scripts in ServiceNow to check and update plugins quickly and with fewer errors. Automation streamlines repetitive tasks associated with plugin management.

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