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In the world of workflow automation solutions, Process Street and Smartsheet emerge as formidable contenders. Each offers distinct features and benefits tailored to diverse business needs.
Process Street specializes in checklist-based workflows, enabling teams to standardize procedures and enhance productivity. Meanwhile, Smartsheet offers a more spreadsheet-focused approach.
But that’s far from what really sets these two apart.
As we embark on a thorough comparison between these two platforms, we’ll explore their core features, customization options, scalability, security measures, implementation processes, support resources, and overall user experiences to help businesses make informed decisions about their workflow automation solutions.
Process Street is a no-code project management, process, and compliance software that empowers organizations to make their workflows fun, fast, and faultless.
It streamlines workflows, standardizes procedures, and improves efficiency. Offering customizable and AI-powered checklists, project management and compliance-focused templates, and automation tools, it enables teams to collaborate seamlessly, track progress, and maintain consistency in their operations, driving productivity and effectiveness across organizations.
Smartsheet is a work management platform that allows users to streamline workflows, automate repetitive tasks, and visualize data in real time.
With flexible project management tools, Smartsheet enables teams to coordinate efforts efficiently, ensuring alignment and accountability across projects. Through its comprehensive features, Smartsheet allows organizations to achieve operational excellence and drive business growth.
Process Street was founded in 2014 by Vinay Patankar and Cameron McKay and has grown to serve over 500,000 users who rely on it for their process management needs.
After all, that’s what it was made for. Born out of a necessity to simplify and streamline repetitive business and project tasks, Process Street revolutionizes business process management and compliance through intuitive checklists, automation, and collaboration features. Since its inception, Process Street has garnered recognition for its innovative approach to workflow optimization.
Brent Frei and his father, Dan Frei, founded Smartsheet in 2005. Initially launched as a simple online spreadsheet tool, it evolved into a comprehensive work management platform.
The company is headquartered in Bellevue, Washington, and has grown rapidly over the years, attracting millions of users from various industries worldwide. Smartsheet went public in 2018, trading on the New York Stock Exchange under the symbol “SMAR.”
Process Street’s UI is simple and straightforward. Because it’s no-code, users don’t need any tech knowledge to get their workflows set up, it’s WYSIWYG (What You See Is What You Get).
Clean and attractive, the interface takes very little time to learn. And with training materials available, Process Street has done everything in its power to make its software accessible to everyone.
Smartsheet has a spreadsheet-like interface that is easy to navigate. Its grid view allows for seamless data entry and manipulation, while features like Gantt charts and card view enhance project visualization and organization.
However, some users have reported occasional issues with performance, particularly when handling large datasets or complex projects. Additionally, while Smartsheet strives for simplicity, users may find the platform overwhelming at first due to the abundance of features and customization options.
Process Street offers a wealth of third-party integrations that enable its users to get the most out of the software by giving them the ability to use it in conjunction with other popular tools, including but not limited to:
Smartsheet’s third-party integrations include:
Process Street provides robust customization features, enabling users to tailor templates, tasks, and forms to match their unique workflows.
With customizable branding options, users can maintain consistency with corporate identity. Conditional logic and custom fields enhance adaptability, ensuring processes align precisely with business requirements for streamlined operations.
It also offers scalable solutions, accommodating the needs of businesses regardless of size.
From small teams to large enterprises, Process Street seamlessly handles growing volumes of processes and tasks. With unlimited checklist creation and collaboration capabilities, it grows alongside businesses, ensuring efficiency and effectiveness at every stage of development.
Smartsheet users can tailor the platform to their individual needs and workflows. With customizable grids, forms, and templates, users can design solutions that align precisely with their requirements.
In terms of scalability, Smartsheet’s cloud-based architecture accommodates businesses of all sizes, enabling seamless expansion as needs evolve. Its flexible pricing plans offer scalability without compromising functionality, making it an adaptable solution for growing organizations.
Process Street prioritizes the security of user data through various measures. It employs industry-standard encryption protocols to protect data both in transit and at rest.
With role-based access controls and audit trails, it ensures granular control over user permissions and activity tracking. Regular security audits and compliance with industry standards like GDPR, SOC 2, and HIPAA attest to Process Street’s commitment to maintaining a secure environment for its users’ data.
Smartsheet uses features such as granular permissions, encryption, and audit trails, to provide users with control over access to sensitive information and tracks all user activity for accountability.
Additionally, Smartsheet complies with industry standards and regulations such as GDPR, HIPAA, and SOC 2, offering users peace of mind regarding data protection and privacy.
Process Street offers comprehensive training and onboarding resources to help users maximize the platform’s potential. This includes extensive documentation, tutorials, and video guides covering various features and functionalities.
Additionally, it offers personalized onboarding sessions and dedicated customer support to ensure users receive tailored assistance to quickly get started and effectively utilize Process Street for their business needs.
Smartsheet prioritizes a seamless implementation and onboarding process to make sure users quickly get the most out of it. Its extensive documentation streamlines initial setup, while personalized onboarding sessions and dedicated customer support provide tailored guidance.
However, some users may encounter challenges in configuring advanced features or integrating with existing systems, requiring additional assistance. Despite occasional hurdles, Smartsheet offers comprehensive training resources and proactive support to address user needs effectively.
Process Street has all its bases covered when it comes to its support options for assisting users. These include chat and email support, a Facebook chat option, a community forum, video tutorials, and a collection of help articles that break down every feature and integration.
Unfortunately, Process Street does not offer 24/7 live support. However, it does have 24/5 support (only unavailable over weekends), and when it is available, the team of enthusiastic support specialists is always happy to help.
Smartsheet has a dedicated support team that provides timely assistance via email, chat, and phone and resolves issues efficiently.
Additionally, Smartsheet provides comprehensive documentation, tutorials, and training resources to empower users with self-service options. The platform also hosts user forums, webinars, and community events, facilitating knowledge sharing and collaboration among users.
Process Street is a subscription-based service with different pricing tiers, which you can find information about on the pricing page.
Smartsheet is also subscription-based. Find up-to-date pricing info on the pricing page.
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Process Street is a robust, easy to use, and dedicated business process and project management software.
Though a bit pricey for small businesses with a very limited budget, it works for organizations across industries and makes process management simple and worry-free. It’s highly customizable and offers a lot of scalability for growing businesses.
Best of all, it has an incredible team of support specialists who are always ready and enthusiastic to help.
Smartsheet is an excellent, spreadsheet-focused work management solution that helps businesses keep track of their data.
Though complex for those who are not used to working with spreadsheets, it does a great job helping businesses stay organized so they don’t waste time recovering lost data.
And with lots of integrations with business process management tools, it helps to streamline all forms of business operations.