Process Street’s Statement on Security
We use Process Street every day to keep our team organized, connected, and focused on results. Ensuring our platform remains secure is vital to protecting our own data, and protecting your information is our highest priority.
Our security strategy covers all aspects of our business, including:
- Process Street corporate security policies
- Physical and environmental security
- Operational security processes
- Scalability & reliability of our system architecture
- Data model access control in Process Street
- Systems development and maintenance
- Service development and maintenance
- Regularly working with third party security experts
Process Street is SOC 2, Type 2 compliant
We use third-party software to continuously monitor our security controls and ensure that we meet industry standards for handling customer data. Our SOC 2 report is available upon request.
Process Street Corporate Security Policies & Procedures
Every Process Street employee is expected to respect the terms of our data confidentiality policies, available at process.st/terms and process.st/privacy. Access rights are based on employee’s job function and role.
Security in our Software Development Lifecycle
Process Street uses the git revision control system. Changes to Process Street’s code base go through a suite of automated tests and are reviewed and go through a round of manual review. When code changes pass the automated testing system, the changes are first pushed to a staging server wherein Process Street employees are able to test changes before an eventual push to production servers and our customer base. We also add a specific security review for particularly sensitive changes and features. Process Street engineers also have the ability to “cherry pick” critical updates and push them immediately to production servers.
We also work with third-party security professionals to test our web application security.
Process Street Architecture & Scalability
Scalability/Reliability of Architecture
Process Street uses Amazon Web Services (RDS & S3) to manage user data. The database is replicated synchronously so that we can quickly recover from a database failure. As an extra precaution, we take regular snapshots of the database and securely move them to a separate data center so that we can restore them elsewhere as needed, even in the event of a regional Amazon failure.
We currently host data in secure SSAE 16 audited data centers via Amazon RDS.
Web connections to the Process Street service are via TLS 1.2 and above.
Security Consulting and Application Review
We work with external security advisors, and have a responsible disclosure policy that allows security researchers to report vulnerabilities in our application.
Data Center Security
Amazon employs a robust physical security program with multiple certifications, including an SSAE 16 certification. For more information on Amazon’s physical security processes, please visit aws.amazon.com/security.
Administrator Management Features
Authentication – Process Street administrators can have employees authenticate via Google Accounts or Yammer. If passwords are stored directly with Process Street, we secure them using salted bcrypt.
User Management – Administrators can see Last Activity, Guest/Member status, and deprovision users from a central administration interface.
Privacy, Visibility, & Sharing Settings – Customers determine who can access different categories of data like folders, templates, and checklists. You can limit a user’s access by inviting them as a Guest.
We are committed to making Process Street consistently available to you and your teams. Our systems have built-in redundancy to withstand failures and are constantly monitored to keep your work uninterrupted.
Want to report a security concern?
Email us at [email protected].