This article covers how to delete your Process Street organization or user account, leave an organization, or cancel your subscription.
Only Administrators can delete an organization. Any member can delete their own user account or leave an organization.
Deleting an organization permanently removes all its workflows, workflow runs, and data.
The organization is scheduled for deletion in 14 days. During that window, you can cancel the deletion from the same Danger Zone section.
Note: If you have multiple organizations, delete each one separately.
Deleting your user account removes your login and all associated data.
Your account is scheduled for deletion in 14 days. You can cancel the deletion within that window from the same page.
Note: You can only delete your user account if you’re not a member of any organization, or if every organization you belong to is also scheduled for deletion. To leave an organization first, see the next section.
If you belong to an organization and want to remove yourself from it, you can leave without deleting your account.
After leaving, you lose access to that organization’s workflows, workflow runs, and data.
If you’d rather keep your data but stop paying, cancel your subscription instead of deleting the organization.
To cancel, log in to your Process Street account and go to your billing page. Click Manage subscription & view payment history at the bottom of the page. Click Cancel plan in the top right corner.
When you cancel your subscription, all your workflows and workflow runs remain in your account. You can start a new subscription at any time.
To cancel a trial account, contact the support team.
Note: For additional help with account deletion, cancellation, or any questions about your data, contact the support team.
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