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Choosing the right business process software is a crucial decision for any organization, as it directly impacts the efficiency, productivity, and overall success of its operations.
Considering the significant investment involved and the profound impact it can have on the company’s operations, it’s vital that the right business process software is chosen for your organization’s specific needs.
That’s because implementing the wrong software can lead to wasted resources, inefficiencies, and missed opportunities, while the right software can drive innovation, enhance collaboration, and ultimately drive growth.
Selecting the right business process software becomes more than just a choice—it becomes a strategic imperative that can shape the trajectory of the company for years to come. Today, we’re comparing two of the top business process software options on the market: Process Street and Monday.com to help you see which one is right for you.
We’ll cover:
Process Street and Monday.com offer different solutions for workflow and project management needs.
Process Street is tailored for creating, managing, and optimizing recurring workflows and processes. The tool is best suited for small to medium businesses and teams with standardized procedures, particularly in compliance-heavy industries like Asset Management and Fintech. It excels in streamlining compliance processes and optimizing workflows through checklist-based approaches.
On the other hand, Monday.com serves as a versatile work operating system suitable for teams of all sizes and cross-functional teams. It offers customizable boards and workflows for various team activities and projects, with a focus on project management, task management, team collaboration, sales pipeline management, and product development.
Key Takeaways:
Process Street was founded in 2013 by Vinay Patankar and Cameron McKay in San Francisco, California. The platform was created to address the need for a simple yet powerful tool to streamline recurring workflows and standardize processes within organizations.
Over the years, Process Street has evolved into a leading process management platform, offering features such as checklist-based workflows, no-code automation, AI-powered workflow creation, documentation management through Pages, and compliance management solutions. The company has secured funding from prominent investors and has expanded its customer base globally.
Market Positioning and Target Audience:
Process Street is positioned as a comprehensive process management solution catering to small to medium businesses (SMBs) and teams with standardized procedures. Its target audience includes organizations seeking to systematize their operations without investing in complex enterprise solutions. The tool is particularly well-suited for industries with stringent regulatory requirements, such as asset management and fintech, where compliance management is crucial.
Monday.com, formerly known as dapulse, was founded in 2012 by Roy Mann and Eran Zinman in Tel Aviv, Israel. The platform initially started as an internal tool to manage projects and communication within the company.
Recognizing the potential of their product, the founders decided to commercialize it, leading to the creation of Monday.com. Since then, the platform has experienced rapid growth and has become a popular choice for teams worldwide, offering customizable boards and workflows for various team activities and projects.
Market Positioning and Target Audience:
Monday.com is positioned as a versatile work operating system suitable for teams of all sizes, from small startups to large enterprises. Its target audience includes organizations seeking a centralized platform to manage tasks, projects, and processes collaboratively.
The tool is particularly well-suited for cross-functional teams and organizations following agile methodologies, providing flexibility and adaptability to changing project requirements and priorities.
Process Street offers a checklist-based approach, allowing users to create, manage, and optimize processes through step-by-step checklists. This ensures consistency and standardization in workflows.
The software provides an extensive library of templates tailored for various industries and use cases, enabling users to quickly implement best practices and streamline processes without starting from scratch.
Users can assign tasks to team members and track their progress through Process Street’s task assignment and approval tracking features, ensuring accountability and transparency in workflow execution.
Process Street integrates seamlessly with other tools and services through Zapier and direct integrations, allowing users to connect their workflow processes with their existing tech stack for enhanced productivity and efficiency.
Monday.com offers versatile board structures, including Kanban and Gantt charts, providing users with flexibility in organizing and visualizing their tasks and projects according to their preferred workflow methodology.
The tool provides extensive customization options for workflows and boards, allowing users to tailor the platform to their specific needs and preferences, from column layouts to color schemes.
Monday.com includes automation features to streamline processes and workflows, enabling users to automate repetitive tasks, trigger actions based on predefined conditions, and improve overall efficiency.
The software offers a broad range of integration options with other tools and services, allowing users to connect their work processes with popular third-party applications and services for enhanced collaboration and productivity.
https://www.youtube.com/watch?v=ktFbr6SVI2A (video walkthrough)
Process Street offers a clean and intuitive user interface (UI) designed to enhance the user experience (UX) and streamline workflow management. The platform features a minimalist design with a focus on usability, making it easy for users to navigate through the various features and functionalities.
Upon logging in, users are greeted with a dashboard that provides an overview of their processes, tasks, and recent activity. The dashboard layout is customizable, allowing users to organize and prioritize information according to their preferences.
Creating and managing processes in Process Street is straightforward, thanks to its checklist-based approach. Users can easily create new checklists from scratch or choose from a library of pre-designed templates tailored for various industries and use cases. The drag-and-drop interface makes it simple to add tasks, assign responsibilities, set due dates, and track progress.
Process Street also offers collaboration features, allowing team members to work together on checklists in real-time. Users can leave comments, attach files, and request approvals directly within the platform, facilitating seamless communication and collaboration.
With Process Street, users get a tool that’s designed with simplicity and functionality in mind. This provides an intuitive and efficient experience for managing workflows and processes.
https://www.youtube.com/watch?v=T3qH-uY3t-Y (video walkthrough)
Monday.com boasts a modern and visually appealing user interface (UI) coupled with a user-friendly experience (UX) designed to enhance productivity and collaboration. The platform features a colorful and dynamic interface with customizable boards and workflows, making it easy for users to organize and manage their work.
The core of Monday.com’s UI is its versatile board structures, which include options like Kanban boards and Gantt charts. Users can customize their boards to fit their specific workflow requirements, adjusting column layouts, adding custom fields, and applying color-coded labels for better organization and visual clarity.
Creating and managing tasks in Monday.com is intuitive, thanks to its drag-and-drop interface and extensive customization options. Users can easily add tasks, assign team members, set deadlines, and track progress directly within the platform. Automation features further streamline workflows by automating repetitive tasks and triggering actions based on predefined conditions.
Monday.com also offers robust collaboration tools, allowing team members to communicate, share files, and provide updates in real-time. Users can leave comments, mention team members, and attach files directly to tasks and projects, fostering seamless communication and collaboration across teams.
Process Street offers integration capabilities with a variety of existing systems and platforms, allowing users to seamlessly connect their workflows with other tools and services. This functionality makes it easy for users to incorporate the platform into their existing tech stack and collaborate seamlessly across different systems and applications.
Process Street’s integrations through Zapier:
The platform supports integration through Zapier, a popular automation platform that enables connections between thousands of applications. With Zapier integration, users can automate workflows and data transfer between Process Street and a wide range of third-party applications, including project management tools, CRM software, communication platforms, and more. This integration flexibility allows users to streamline their processes and enhance productivity by automating repetitive tasks and synchronizing data across multiple systems.
Process Street’s direct integrations:
Process Street also provides direct integrations with select partners and applications, further expanding its compatibility and interoperability with other software and platforms. These direct integrations may include popular tools used in industries such as project management, customer relationship management (CRM), and document management.
Monday.com offers extensive integration options with various software and platforms, enabling users to connect their work processes with other tools and services seamlessly. The platform provides a broad range of native integrations as well as compatibility with third-party integration platforms like Zapier and Integromat.
Monday.com’s native integrations:
Native integrations available in Monday.com include popular applications used for project management, communication, file storage, customer relationship management (CRM), and more. Users can easily connect Monday.com with tools like Slack, Google Drive, Microsoft Teams, Salesforce, and Jira, among others, to streamline their workflows and enhance collaboration.
Monday.com’s integrations through Integromat and Zapier:
Monday.com also supports integration through Zapier and Integromat, allowing users to automate tasks and data transfer between Monday.com and thousands of other applications. This integration flexibility enables users to customize their workflows, automate repetitive tasks, and synchronize data across different systems and platforms.
Process Street offers robust customization options, allowing users to tailor the platform to fit their specific business needs and requirements. The platform provides a variety of features and tools that can be customized to match different:
Users can create custom templates from scratch or modify existing templates to reflect their unique processes and procedures. Process Street’s checklist-based approach enables users to define and standardize each step of a process, ensuring consistency and compliance across the organization.
The platform also allows for the creation of custom fields, form fields, and conditional logic within checklists, providing flexibility in capturing and organizing data. This customization capability enables users to adapt Process Street to various use cases, from employee onboarding to compliance audits to project management.
In terms of scalability, Process Street offers flexible pricing plans and scalable features that can accommodate growing businesses. Users can easily upgrade their plans or add additional features or seats as their needs evolve, ensuring that Process Street can grow with their organization.
Monday.com provides extensive customization options, allowing users to tailor the platform to their specific business needs and preferences. The platform offers versatile board structures, including Kanban boards and Gantt charts, which can be customized to reflect different workflows and project requirements.
Users can:
Additionally, Monday.com offers automation features that allow users to automate repetitive tasks and streamline workflows based on predefined conditions. Users can create custom automations to trigger actions, notifications, and updates, further enhancing productivity and efficiency.
Monday.com’s flexibility extends to its scalability options, making it suitable for growing businesses. The platform offers scalable pricing plans that can accommodate organizations of all sizes, from small startups to large enterprises.
When it comes to security features and compliance, it is important to consider relevant regulations such as the General Data Protection Regulation (GDPR) and the Health Insurance Portability and Accountability Act (HIPAA). These regulations aim to protect personal data and ensure that organizations handle it securely.
Process Street is dedicated to maintaining compliance with relevant regulations and upholding high standards of information security. Here are some key points about their compliance measures:
EU Data Protection & Privacy (GDPR Compliance):
Process Street adheres to the General Data Protection Regulation (GDPR), an EU law designed to safeguard the privacy of individuals and businesses within the EU economic area. The company has outlined its commitment to GDPR compliance in a dedicated GDPR statement, which details its approach to handling personal data.
Data Protection & Security (SOC 2 Type II Compliance):
Process Street has successfully completed a SOC 2 Type II audit, affirming its adherence to various criteria for safeguarding customer data. This audit, conducted by an independent external auditor, verifies the effectiveness of the controls implemented by Process Street to ensure data protection and security.
Healthcare Information Privacy (HIPAA Compliance):
Process Street ensures compliance with the Health Insurance Portability and Accountability Act (HIPAA), a federal law that protects patient health information. To support HIPAA compliance, the company implements robust security measures and offers a Business Associate Agreement (BAA) upon request, providing assurance to healthcare organizations regarding the protection of sensitive data.
Security & Privacy (Artificial Intelligence):
Process Street prioritizes the security and privacy of user data, particularly in the context of artificial intelligence (AI). The company does not utilize user data to train AI models, ensuring that data read or generated by a workflow remains exclusive to that specific workflow instance and cannot be accessed otherwise, even within the same organization. This approach reinforces Process Street’s commitment to maintaining the confidentiality and integrity of user information.
monday.com prioritizes the safety and security of user data by adhering to strict international standards and regulations. Here are some key compliance certifications and standards that monday.com follows:
ISO/IEC 27001:2013:
Monday.com complies with ISO/IEC 27001:2013, which is the globally recognized standard for Information Security Management Systems (ISMS). This certification demonstrates Monday.com’s commitment to maintaining the highest level of security controls for managing sensitive information.
ISO/IEC 27017:2015:
Monday.com adheres to ISO/IEC 27017:2015, which provides guidelines and controls specifically tailored for cloud service providers and customers. This ensures that Monday.com implements robust security measures to protect data stored and processed in the cloud.
ISO/IEC 27018:2014:
Monday.com follows ISO/IEC 27018:2014, which focuses on protecting Personally Identifiable Information (PII) in cloud environments. This certification demonstrates Monday.com’s commitment to safeguarding user privacy and data confidentiality.
ISO/IEC 27032:2012:
Monday.com adheres to ISO/IEC 27032:2012, which provides guidance for improving cybersecurity practices. By following this standard, monday.com addresses cybersecurity risks and enhances the resilience of its systems against cyber threats.
ISO/IEC 27701:2019:
Monday.com complies with ISO/IEC 27701:2019, which specifies requirements for establishing and maintaining a Privacy Information Management System (PIMS). This certification demonstrates Monday.com’s commitment to protecting user privacy and complying with data protection regulations.
HIPAA:
Monday.com ensures compliance with the Health Insurance Portability and Accountability Act (HIPAA), which safeguards patient health information. This certification is crucial for healthcare organizations that use Monday.com for managing sensitive healthcare data.
SOC Reports:
Monday.com has undergone SOC 1 Type II, SOC 2 Type II, and SOC 3 audits, providing assurance on the design and effectiveness of their controls related to financial reporting and data security.
GDPR:
Monday.com complies with the General Data Protection Regulation (GDPR), ensuring that user data is processed lawfully, fairly, and transparently. This compliance demonstrates Monday.com’s commitment to protecting the privacy rights of individuals.
PrivacyTeam Protection:
Monday.com is protected by PrivacyTeam, a leading global privacy consulting firm. This partnership ensures that Monday.com implements best practices in privacy and data protection.
AWS Partnership:
Monday.com is an APN Advanced Technology Partner and part of the APN Global Startup Program, indicating their partnership with Amazon Web Services (AWS). This partnership ensures that monday.com’s infrastructure is built on a secure and reliable cloud platform.
Cloud Security Alliance (CSA):
Monday.com has completed the Cloud Security Alliance (CSA) security questionnaire, demonstrating their commitment to adopting best practices in cloud security.
Process Street offers a streamlined implementation process designed to get users up and running quickly. The platform provides intuitive tools and resources to guide users through the setup process, starting from creating their first checklist to configuring advanced features.
New users can access comprehensive documentation, video tutorials, and step-by-step guides to help them familiarize themselves with the platform’s functionalities and best practices.
The platform also offers personalized onboarding assistance for teams, including dedicated account managers who provide guidance and support throughout the implementation process.
Monday.com offers a user-friendly implementation process designed to facilitate rapid adoption and onboarding. The platform provides intuitive tools and resources to help users set up their boards, workflows, and integrations efficiently.
New users can access a wealth of onboarding resources, including interactive tutorials, help articles, and community forums, to learn how to navigate the platform and configure their workflows.
Additionally, Monday.com offers personalized onboarding support for teams, including dedicated customer success managers who provide guidance and assistance throughout the implementation process.
Process Street offers various support options to assist users with their needs.
Support Options:
Community Support and Resources:
Monday.com offers a range of support options and a community platform to assist users and foster collaboration.
Support Options:
Community Support and Resources:
Find out more about Process Street’s pricing here.
Learn more about Monday.com’s pricing here.
Pros:
Cons:
Pros:
Cons:
Process Street offers a robust solution for streamlining and optimizing workflows, particularly for organizations seeking to standardize procedures and ensure compliance with regulatory requirements. Its checklist-based approach and customization options make it well-suited for small to medium businesses looking to systematize their operations.
With a focus on compliance management and extensive customization capabilities, Process Street stands out as a top choice for industries with stringent regulatory demands, such as fintech and asset management.
The tool’s user-friendly interface and commitment to compliance make it a strong contender for organizations prioritizing process efficiency and regulatory adherence.
Monday.com stands as a versatile work operating system, offering customizable boards and workflows to accommodate diverse team activities and projects. Its extensive customization options, scalability, and collaboration features make it suitable for teams of all sizes and industries.
While it may have a steeper learning curve for new users and potential challenges with integrations, Monday.com excels in providing a centralized platform for collaboration and project management.
With its ongoing updates and partnerships, including AWS and PrivacyTeam, Monday.com demonstrates a commitment to enhancing its platform’s capabilities and security measures, making it a solid choice for organizations seeking flexibility and scalability in their work management solutions.
For organizations prioritizing compliance management and standardized procedures, Process Street offers a tailored solution with robust features in these areas. It is particularly well-suited for industries with strict regulatory requirements, such as finance and healthcare.
For teams seeking a versatile and customizable platform for project management and collaboration, Monday.com provides a comprehensive solution with extensive customization options and scalability. Its user-friendly interface and collaboration features make it a strong choice for teams of all sizes and industries.