The Best Business Process Management Tools to Boost Efficiency 2024

With the increasing complexity of modern business operations, a reliable business process management tool has become essential for organizations to stay competitive and achieve their goals.

There are various BPM tools available in the market that can help organizations streamline their processes and improve their performance. These tools provide a range of features, such as process modeling, automation, analysis, and monitoring, to help organizations manage their workflows effectively.

Whether you are a business owner, manager, or process improvement professional, this post will provide you with valuable insights into the world of BPM and the tools that can help you achieve your goals.

What is a business process management tool 

Business Process Management (BPM) refers to the discipline of managing and improving the processes that drive an organization. It includes the identifying, modeling, analyzing, and continuously improving of business processes. And done well, businesses can expect to:

• Increase efficiency
• Reduce costs
• Enhance the overall quality of products and services

Business process management software examples 

Here are some of the most common BPM software examples you can expect to find:

Streamlining workflows

BPM tools can help organizations streamline their workflows by automating manual tasks and reducing the risk of errors. 

For example, a healthcare provider can use a BPM tool to manage patient records and automate the appointment booking process. This reduces wait times and improves patient satisfaction.

Compliance management

Organizations can use business process management tools to comply with regulatory requirements and industry standards. 

For example, a financial institution can use a BPM tool to manage its loan approval process. This guarantees compliance with regulatory requirements and reduces the risk of fraudulent activities.

Process optimization

Processes can easily be optimized with the inclusion of BPM tools. That’s because these software tools offer insights into process performance and help identify areas for improvement. 

For example, a manufacturing company can use a BPM tool to monitor its production line and identify bottlenecks, which can help optimize production processes and improve efficiency.

Collaboration

BPM tools help companies improve collaboration and communication between different departments and teams. 

For example, a marketing agency can use a BPM tool to manage its creative process and collaborate with different teams to ensure projects are completed on time and within budget.

Customer service

Customer service can be improved with the inclusion of BPM tools. That’s because a streamlined and efficient service is outlined in a business process template inside the tool for employees to follow.  

For example, a retail company can use a BPM tool to manage its returns and exchanges process. This would improve customer satisfaction and loyalty, as the same experience is provided to each customer.

Resource management

A business’s chosen business process management tool helps optimize their resource allocation and management. 

For example, a construction company can use a BPM tool to manage its project timelines and resources, which can help ensure projects are completed on time and within budget.

Open source business process management tools

Keywords: bpm tools open source, open source bpm software

When choosing a tool, you want to pick one that is designed with open source BPM software, and here’s why:

Customizable

BPM tools that are open source provide great customizable features. That empowers businesses to tailor their business processes to their specific needs. This can include modifying the source code, integrating with other software systems, or creating custom workflows.

Community support

Open source BPM tools typically have large and active communities of developers and users who can offer support, guidance, and contribute to the development of the tool. As a result, customers are provided with access to a wealth of knowledge and resources.

Flexibility

The incredibly flexibility offered by open source business process management tools allows them to be used in a wide range of industries and business contexts. This makes them easily adapted to support a variety of process types, from simple workflows to complex, multi-step processes.

Security

Open source business process management tools are often more secure than proprietary software. That’s because the code is open and can be audited by anyone. Because of this, security vulnerabilities can be identified and addressed more quickly than in closed-source software.

Top 10 BPM tools 

Here are the list of BPM tools that are popular in the market:

IBM BPM

IBM BPM is a comprehensive BPM tool that provides a range of features, such as process modeling, workflow automation, and decision management. It also offers a powerful analytics engine that enables organizations to monitor and optimize their processes in real-time.

Appian

Appian is a low-code BPM tool that allows organizations to design, execute, and manage their business processes. It offers features such as process modeling, task management, and real-time process monitoring.

Pega

Pega is a leading BPM software that provides a range of features, such as process modeling, automation, and decision management. It also offers a powerful analytics engine that enables organizations to monitor and optimize their processes in real-time.

Bonita BPM Community Edition

Bonitasoft BPM Community Edition is a free and open-source business process management tool that provides features such as process modeling, workflow automation, and real-time process monitoring. It also offers a range of plugins and connectors that can be used to integrate with other systems.

Activiti BPM

Activiti BPM is an Apache-licensed BPM tool that provides features such as process modeling, workflow automation, and real-time process monitoring. The business process management tool also offers a range of APIs and integrations that can be used to connect with other business process management systems.

Bizagi

Bizagi is a cloud-based business process management tool that allows organizations to automate their business processes quickly and easily. It offers features such as process modeling, task management, and collaboration tools that help organizations streamline their workflows.

Oracle BPM Suite

Oracle BPM Suite is a comprehensive process management tool that provides features such as process modeling, workflow automation, and decision management. It also offers a range of analytics and monitoring tools that help organizations optimize their processes.

Process Street

Process Street is the best BPm software that organizations use to manage their workflows effectively with a range of features, such as process modeling, workflow automation, and real-time process monitoring. The tool’s intuitive drag-and-drop interface makes it easy to create and manage workflows, and it offers a wide range of integrations with other tools and platforms. 

TIBCO ActiveMatrix BPM

TIBCO ActiveMatrix BPM is a great option for businesses searching for a business process management tool. The software offers features such as process modeling, workflow automation, and decision management. It also offers a range of analytics and monitoring tools that help organizations optimize their processes.

Red Hat JBoss BPM Suite

Red Hat JBoss BPM Suite is a well-rounded BPM tool that provides features such as process modeling, workflow automation, and decision management. It also offers a range of analytics and monitoring tools that help organizations optimize their processes.

Best practices to create a business process management framework

Creating a business process management (BPM) framework is a complex process that requires careful planning and execution. Here are some process management tools and techniques to consider:

Define the scope

It’s essential to define the scope of your BPM framework before you start designing your processes. This includes identifying the business processes that you want to manage and the goals you want to achieve.

Create a process map

The first step in designing your BPM framework is to create a process map that outlines your business processes and their dependencies. This can help you identify inefficiencies and bottlenecks in your processes, and it provides a visual representation of how your processes are connected.

Standardize your processes

Standardizing your processes is essential to ensure consistency and reduce the risk of errors. This includes defining process flows, roles and responsibilities, and the inputs and outputs of each process.

Automate processes

Automating your processes can help you reduce manual intervention, improve efficiency, and reduce the risk of errors. This can be achieved by using BPM software that can automate tasks and provide real-time monitoring and reporting.

Measure and analyze

It’s essential to measure and analyze your processes to identify areas for improvement. This includes setting key performance indicators (KPIs) and tracking them over time to identify trends and areas for improvement.

Continuous improvement

Continuously improving your BPM framework is essential to ensure that it remains relevant and effective. This includes monitoring and analyzing your processes regularly, identifying areas for improvement, and implementing changes to improve efficiency and effectiveness.

Collaborate and communicate

Collaboration and communication are essential for the success of your BPM framework. This includes involving stakeholders in the design and implementation of your BPM framework, communicating the benefits of your BPM framework to the organization, and ensuring that everyone understands their roles and responsibilities.

By following these best practices, you can create an effective BPM framework that can help your organization achieve its goals, improve efficiency, and stay ahead of the competition.

Business process automation software

Business process automation software (BPA) should be included in your chosen tool because it can help you streamline and optimize your business processes in a more efficient and effective way. By incorporating BPA software into your business process tool, you can achieve the following benefits:

• Automated repetitive tasks: BPA software automates any recurring tasks, which frees up employees to focus on higher-value activities. 
• Streamline processes: Business process management tools help streamline processes by eliminating unnecessary steps and automating workflows. 
• Improve process visibility: With a good BPM tool, you gain real-time visibility into your processes, allowing you to monitor progress, identify bottlenecks, and make data-driven decisions. 
• Enhance collaboration: You facilitate collaboration between employees by providing a centralized platform for communication, document sharing, and task management. 
• Enable continuous improvement: Your chosen business process management tool empowers you to identify areas for improvement and track the impact of process changes over time. 

You need a BPM tool that fits your business needs

Having a business process management tool that fits your business needs is essential for optimizing and improving your business processes. By choosing software that fulfills your business needs, you provide the features and functionality that are most important for your business.

When following a marketing guide for business process automation tools, your chosen software will allow you to streamline your workflows, reduce errors, and enhance collaboration among employees. In turn, this helps run your business processes more effectively and efficiently. 

That’s because real-time visibility into your processes is provided while you get to automate repetitive and manual tasks, and enable continuous improvement.