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  View activity tracking

View activity tracking

Updated April 17, 2026
Who can use this feature
Related subproduct  Reports
Available on  All plans

View activity tracking records when someone views a workflow run, workflow, page, or file in your organization. It answers a common question: “Who viewed this?”

Each view is logged in the Activity Page and in a dedicated View Activity table, giving you a clear record of who accessed important content and when.

Note: A 1-hour cooldown applies to view tracking. If the same person views the same item multiple times within an hour, only the first view is recorded. This keeps your activity log clean and focused on meaningful visits.

What gets tracked

View activity tracking covers four content types:

  • Workflow runs — Track who viewed a specific workflow run, useful for sensitive processes like HR reviews or financial approvals.
  • Workflows — See who viewed a workflow template, helpful for understanding adoption and awareness.
  • Pages — Monitor views on pages to gauge engagement with documentation and resources.
  • Files — Track when someone opens a file, adding visibility into access patterns for important documents.

Why view tracking matters

Compliance and auditing

Some organizations need to verify that admins or team members aren’t accessing sensitive workflow runs without accountability. View tracking creates an audit trail of who accessed what, supporting internal compliance reviews.

Security visibility

For HR, legal, and financial processes, broad permissions may be necessary — but that doesn’t mean access should go unmonitored. View tracking gives you visibility into who’s looking at sensitive content, even when permissions allow wide access.

Usage analytics

Understand which workflows and documents your team actually uses. View data helps you identify underused resources, popular workflows, and engagement patterns across your organization.

Where to find view activity

View events appear in two places:

Activity Page

The Activity Page shows a consolidated feed of all activity across your organization, including view events. Navigate to the Activity Page from the left sidebar to see a chronological list of actions, including who viewed each item.

Item-level activity feed

Each workflow run, workflow, page, and file has its own activity feed. Open the item and click Activity in the right-hand menu to see all activity specific to that item, including views.

For more details on the workflow run activity feed, see Workflow Run Activity Feed.

How the cooldown works

To keep activity logs useful, a 1-hour cooldown applies per person, per item. Here’s how it works:

  1. A user views a workflow run — the view is recorded.
  2. The same user views the same workflow run again 20 minutes later — no new entry is created.
  3. The same user views the same workflow run 2 hours after the first view — a new entry is recorded.

The cooldown applies independently to each item. Viewing a different workflow run, workflow, page, or file always creates a new entry, regardless of when the last view was recorded.

FAQ

Does view tracking apply to all content types?

View tracking covers workflow runs, workflows, pages, and files. Other content types are not tracked.

Can I disable view tracking?

View tracking is enabled at the organization level and cannot be turned off for individual items.

Who can see view activity?

Anyone with access to the item’s activity feed can see view events. Access to the Activity Page follows your organization’s standard permission settings.

Why don’t I see a view recorded for every visit?

The 1-hour cooldown prevents duplicate entries. If the same person views the same item multiple times within an hour, only the first view is logged.

Learn more about tracking activity in Workflow Run Activity Feed and Analytics.

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