What’s the Difference Between a Guest and a Member?

Process Street has a number of different user levels that you can choose from, which determines what access or permissions each one has inside your organization.

There are 2 key types of “users” in Process Street.

  • Paid users who can have full access to Process Street – Admins & Members
  • Free users who have limited access to Process Street – Guests & Anonymous

This table helps explain the differences: Effective for organizations who signed up after Dec 14, 2018.

There is a 5 to 1 limit ratio for guests to members. This means, for every paid member in your organization can have up to 5 guests. For example, if you have 10 paid members in Process Street, you’d be able to add up to 50 guest accounts.

Learn more about managing guests in your organization.


Admins have access to everything, at all times regardless of any permission levels that you set.

Members can have full access to Process Street. They can be given access to specific folders, edit workflows, and run workflows as desired, based on the permissions you set for them. You can choose between four different member permission levels to give you granular control over your processes.

Guests have very limited access and can only see and interact with workflow runs they are assigned to, including checking tasks off, commenting, and adding attachments. Guests are a great way to bring outside people (such as clients, customers, or freelancers) in to work on a single workflow run or task, without giving them full access to your Process Street organization.

Learn more about access and permissions levels for the different types of users in Process Street and more about anonymous users.


We have a number of pricing plans that you can choose for your organization, paid either on a yearly or monthly basis.


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