All posts in Human Resources

Everything You Need to Know About Conducting Employee Pulse Surveys (+ Free Template)

Employee experience leader moving a feedback collection cart for pulse surveys

An employee pulse survey is a short, focused questionnaire sent regularly to track employee sentiment and changes over time. It can monitor engagement, but it can also evaluate a new procedure, strategy, policy, or business practice while the experience is still recent enough to act on.

Pulse surveys are most useful between broader engagement surveys and after meaningful workplace changes. They only build trust when employees know why the survey is being run, how confidentiality will be protected, and what will happen next. A strong program also tells people when results will be shared and who owns the response. This guide explains the difference between pulse and engagement surveys, a practical cadence, question examples, and a free template you can adapt.

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Everything You Need to Know About Onboarding Remote Employees

People Operations leader presenting a remote employee onboarding equipment kit

Onboarding remote employees is the process of giving new hires the access, context, relationships, and clear expectations they need to contribute from anywhere. The work starts before day one and continues through the employee’s first 30, 60, and 90 days.

A strong remote onboarding process makes progress visible without forcing people into constant meetings. This guide gives People Operations leaders and managers a practical checklist for secure access, role clarity, early feedback, and genuine connection.

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EAP Program: How to Keep Employees Safe, Secure, and Stable (Free Templates)

Employee wellbeing coordinator presenting a private counseling booth for an EAP program

An employee assistance program (EAP) is an employer-sponsored service that gives employees confidential access to assessment, short-term support, referrals, and follow-up for personal or work-related problems that may affect their wellbeing or job performance.

A well-designed EAP program can help people respond to stress, burnout, work anxiety, bereavement, substance use, family pressures, financial concerns, and critical incidents. It can also give managers a safer route for connecting employees with qualified support. The exact services, hours, eligibility rules, costs, and confidentiality limits vary by provider, plan, location, and law.

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Employee Engagement & Motivation Policy: Why You Need One For Retention – Yesterday

Header image: Employee Engagement Motivation

Employee engagement is the connection people feel to their work, team, and organization. Employee motivation is the energy that prompts them to act. A useful employee engagement motivation policy supports both: it creates conditions where people can contribute meaningfully and gives managers a repeatable way to listen, respond, and follow through.

Without that structure, disengagement can quietly undermine retention, performance, and trust. The answer is not a one-time survey or a universal list of perks. It is a living policy that connects employee needs with clear management practices, regular feedback, growth opportunities, and visible action.

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Employee Development Program: The Key to Improving Productivity, Engagement, & Retention

Learning leader guiding an employee through a structured skills progression model

An employee development program is a structured system for identifying skill gaps, setting growth goals, providing learning opportunities, and reviewing progress so employees and the organization can build the capabilities they need.

A useful employee development process connects individual goals to the work, gives managers a repeatable way to support progress, and treats development as an ongoing operating practice rather than a one-off training event. This guide explains why that matters and how to build a program people can actually use.

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Employee Motivation 101: 5 HR Tips for Management

HR leader supporting a thriving sunflower as a metaphor for employee motivation

Employee motivation is the internal and external drive that directs a person’s effort, persistence, and attention at work. Managers who want to know how to motivate employees should focus on five practical conditions: clear communication, useful feedback, meaningful goals, autonomy with support, and fair recognition.

No single perk or management trick motivates everyone. The strongest employee motivation strategies remove avoidable friction, then give people a voice, a reason to care about the work, room to make decisions, and evidence that progress is noticed. Motivation is shaped daily by how work is designed, discussed, supported, and recognized. The five HR tips below turn those principles into repeatable management practices.

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Employee Metrics: 9 Essential Data Points to Track

People analytics leader calibrating a nine-part employee metrics control board

Employee metrics are quantitative measures that help an organization understand how people join, grow, perform, stay, and experience work. They are also called HR metrics, workforce metrics, or people analytics metrics. The useful metric is not the one that fills a dashboard. It is the one that changes a decision.

A focused set of nine measures can cover three practical questions: Can you retain and acquire the people you need? Are employees developing and performing in context? Can people do sustainable work in an environment where they can speak up? This guide explains the formula, review cadence, context, and responsible action for each metric.

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Employee Survey Management: Business Experts Share Their Favorite Questions

Employee experience manager using a five-position employee survey response instrument

Employee survey management is the process of planning, designing, distributing, analyzing, and acting on workforce surveys. The survey is only one step. Good management also defines the decision the survey will inform, protects confidentiality, assigns follow-up owners, and tells employees what happens next.

This Process Street guide explains the survey-management cycle, the benefits and failure modes to watch, and 10 questions contributed by business experts. The goal is not to collect more opinions. It is to turn useful feedback into specific, visible action.

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Confronting an Employee? 11 Communication Mistakes Managers Make

Manager rehearsing a difficult employee conversation with a training mannequin

Confronting an employee should be a private, evidence-based conversation about a specific behavior or performance gap, its impact, and what needs to change. A manager’s job is to enter the meeting prepared, listen to the employee’s perspective, and leave with clear next steps.

The difficulty is balance. Too much force turns feedback into blame; too much cushioning leaves the employee unsure that anything is wrong. This guide covers 11 communication mistakes managers make and shows how a repeatable Process Street workflow can make difficult conversations fairer, clearer, and easier to follow up.

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Create a Knowledge Management System to Win

Knowledge operations leader organizing a modular archive to build a knowledge management system

A knowledge management system gives people a reliable way to capture, validate, find, share, and apply what an organization knows. It is more than a repository. It combines people, processes, governance, content, and technology so useful knowledge reaches the work at the right time.

Without that system, decisions disappear into messages, experienced employees become single points of failure, and teams repeat mistakes. A strong system preserves institutional knowledge, connects it to execution, and gives owners a way to keep it accurate as the business changes. Process Street helps turn that knowledge into governed documentation and repeatable work.

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