All posts in Human Resources

Is Understanding Employee Psychology the Secret to Boosting Engagement?

ALT: employee psychology

Long story short: When employees are engaged, they’re more productive (and so is your organization). 

An engaged workforce is the best foundation for a successful company but little attention is given to what drives that engagement. That’s possibly why 85% of employees aren’t engaged in the workplace. 

A greater understanding of employee psychology will help you hack employee behavior and get your workforce more engaged. 

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HR Digital Transformation: The Strategy to Shred Outdated Processes

ALT: HR Digital Transformation: The Strategy to Shred Outdated Processes

HR digital transformation reminded me of South Korea.

On a recent trip to Seoul, I automated my whole journey. My train tickets, flight tickets, insurance, and apartment key were on my phone. As a result, I felt more engaged on holiday. Which made me wonder, did I ever want to carry paper documents again?

Okay, carrying paper isn’t a difficult task. But as a process, it’s convoluted. Plus, it’s slow. I wasted less time due to automation. By adapting to change, I had a lot more fun.

Adapting to change – technological change – is at the heart of an HR digital transformation. However, it’s not an easy one to get right. It’s often expensive, with HR tech spending up by 57%. But try not to worry. This Process Street post will explain how to do it without breaking the bank:

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Workflow Documentation: How to Increase Efficiency, Reduce Error, & Focus On Impactful Tasks

ALT: Workflow Documentation: How to Increase Efficiency, Reduce Error, & Focus On Impactful Tasks

Workflow documentation could have saved me from drowning in paper

I was in the process of presenting an English lesson. A mapped-out complex presentation. You will have given your fair share of presentations if you work in a team-driven business. You’ll know a plan is required to help you be efficient, avoid error, and be impactful. In short: optimized.

54% of companies believe mapping complex processes is challenging when automating workflows.

Workflow documentation can help to edit, track, and store the documents that shape your workflows. Process Street has created this article to help you understand the topic:

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The Psychological Contract: Why Employers Need to Understand This Unwritten Code

ALT: The Psychological Contract: Why Employers Need to Understand This Unwritten Code

My psychological contract was beginning to wear thin. 

Rats surrounded me. Then two tons of glass nearly fell on top of me. My job description, at that time, did not include kindness, reciprocity, and understanding. But an unwritten agreement with my employer made me include those qualities in my work.

The agreement I’m describing is an intangible concept. Please don’t be embarrassed; I had to look that word up too. One thing you might want to look up is that 57% of employees quit their jobs due to feeling disrespected at work. That’s where understanding and respecting the psychological contract can help.

At Process Street, we know you can trawl Google like a fishing boat with a broken net. That’s why we write posts to make topics easily accessible. Here’s one about the psychological contract:

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Neurodiversity Inclusion: A Quick Guide for HR

ALT: Neurodiversity Inclusion: A Quick Guide for HR

I have a brain goblin.

At least, that’s what I call it. Others might use neurodivergent, neurodiverse, neuroatypical – a lot of neuro-something, basically – or the more specific category they fall into (ADHD, autism, etc.). 

Everyone has their own relationship with language, though – personally, culturally, socially – and for me, “brain goblin” sums up my experience pretty well.

Around 20% of the world’s population is neurodiverse. A CDC estimate places about 5.5 million adults in the US. 

That’s the total population of LA and Dallas combined – and that’s just the number of adults.

“Neurodiverse” covers a lot of territory, but it’s safe to assume that – with 1 in 8 people considered to be neurodiverse – some of them are your employees, even if you aren’t aware of it. In fact, they may not even be aware of it: Less than 50% are aware they could be considered neurodiverse. 

The aim of this post is to give you some actionable steps you can take to improve neurodiversity inclusion in your organization. 

Come to think of it, a lot of your employees would probably appreciate them, not just the ones caring for brain goblins. 

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Rainbow-Washing: How to Support Queer Employees During All 12 Months

ALT: Rainbow-Washing: How to Support Queer Employees During All 12 Months

I’ll be honest: I dread all 30 days of June. 

This year, I found myself looking at the Process Street LinkedIn page, now sporting a rainbow logo, and contemplating how I felt about that.

Is it rainbow-washing? What else does Process Street do to support the queer community? Why can’t I answer that question?

I don’t think it’s rainbow-washing, but I should definitely be aware of what the company I work for is doing for the queer community.

I have complicated feelings about Pride. On one hand, I do believe in the immense importance it has. Pride creates a platform for big-picture political actions as well as the more personal experience of just not being in the minority for once. 

As more companies paint rainbows on their marketing materials from June 1 to June 30, it’s equally become more about commodification than community. 

I see you sweating as you glance at all your packed-up Pride material in the corner. You just wanted to show your support. What does rainbow-washing even mean? 

How do startups and small businesses show their allyship is genuine and not just part of a marketing campaign? 

There are no simple answers to any of this, but there’s only so much room in a blog post, so I’ll give you some actionable things you can do throughout the year to keep up your support long after Pride month is over.

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5 HR Tips That Veteran People Managers Live & Breathe

hr tips

HR tips come in all shapes and sizes. However, the best tips are from experienced people managers.

A tip, and an unwritten rule, for working in a Japanese office is that you usually work in silence. When I worked in a Japanese company, my record was working eleven hours without saying a word to anyone. I practiced that task day after day. After sitting in silence for twelve months, I know myself well.

Learning the unwritten rules of any workplace can take time. All experienced HR managers know that. As well as concrete documented processes, you tend to pick up abstract rules during your career. As I progressed in a Japanese office, I discovered other unwritten rules, but for the moment, I’m going to share five unwritten rules we’ve collected from experienced HR experts in this Process Street article.

Here are 5 HR tips you need to know:

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Virtual Reality Recruitment: Cutting-Edge or Tiresome Trend?

ALT: Virtual Reality Recruitment: Cutting-Edge or Tiresome Trend?

Virtual reality in recruitment is a growing trend in the recruiting world, thanks to the many benefits it offers. This is especially relevant for employer branding because virtual reality offers an immersive experience that allows candidates to engage with your brand directly. 

Imagine candidates many miles away from you being able to put on a headset, and get an office tour! VR has many promising advantages for remote and hybrid hiring

Stick here to learn more about how you can use VR in recruitment and whether VR is really the future of recruiting.

We’ll be covering:

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10 Employee Onboarding Email Templates for Busy HR Managers

You must sometimes wonder if using onboarding email templates can be fruitful? Employees ignore 65% of emails; 96% of customers have unsubscribed from email lists.

The above statistics show that an email needs to be more effective than ever. With that said, email templates can be a gamble. You already know that if you’ve been searching Google. You’ve probably seen templates with more text than a phonebook and awful grammar.

However, email templates can save time, mainly when contacting new hires. At Process Street, we’ve created ten email templates to take HR managers through pre-boarding, onboarding, and right into a 90-day meeting. We’ve also edited the living daylights out of our templates. You’ll be getting friendly but succinct emails to make a great impression.

These are the email templates to use when onboarding new hires:

  1. Pre-boarding email template
  2. Employee onboarding process
  3. Welcome email to a new employee from HR
  4. Confirming the employee’s first day of work
  5. Employee onboarding requirements
  6. Virtual onboarding email template
  7. Onboarding announcement email
  8. Employee onboarding feedback email
  9. Employee onboarding survey email
  10. The 90-day email
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7 Creative Ways to Motivate Disengaged Employees

Employees are the lifeblood of any business or any brand the whole world over.

It doesn’t matter if it’s two part-time staff metalworking from a family garage or 1,000 employees in a multinational virtual law firm, employee performance is your business’ performance.

As a result, when employees are unengaged and working sub-par, so is your business. 

Under-engaged employees will affect the overall success of your business and poor morale quickly spreads. It’s therefore a good idea to nip it in the bud as soon as possible.

To help you learn how, I’ll be walking you through:

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