All posts in Human Resources

Automattic’s Remote Work Framework: How to Reach Autonomous & Asynchronous Nirvana

Team operations lead presenting a row of world clocks set to different time zones, illustrating an autonomous asynchronous remote work framework

What if the company powering more than 40% of the internet’s websites had no office at all? Automattic runs a fully remote workforce spread across 75 countries, and it still ships the software behind a huge share of the web. 

Remote work is far bigger than working from home, when you set it up right. At Process Street, we’ve been fully remote from the start, so we know the difference firsthand. This guide breaks down Automattic’s remote work framework and shows how your team can reach autonomous asynchronous nirvana. 

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Behavioral Theory of Leadership: How to Be a Better Leader

Leadership coach using a conductor's baton to demonstrate behavioral leadership

Behavioral theory of leadership says effective leadership is shaped by observable, learnable actions rather than fixed traits alone. It asks what leaders do: how they structure work, support people, make decisions, communicate, and adapt.

A management title does not automatically make people trust, respect, or follow you. Your repeated behavior does. This guide uses ten patterns from landmark behavioral leadership frameworks to help you identify how you lead now and which behaviors you want to practice next.

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Ask Before You Hire: 12 Interview Questions for Web Developers

Technical hiring manager holding a question-mark-shaped coding keyboard for a web developer interview

A portfolio can show what a developer built. An interview reveals how they clarify requirements, make tradeoffs, test their work, communicate risk, and recover when a project changes. Those signals matter even when a freelance marketplace or talent network has already screened the candidate.

Before you hire web developers, these are the interview questions to ask before making a decision. They are designed for hiring a freelance or contract developer. Strong answers should include concrete examples, the decisions the developer made, and the results of those decisions. Use the follow-up prompts to separate a polished story from evidence you can trust.

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A Complete Guide to Promoting a Healthy Remote Work-Life Balance

Remote professional carrying a leafy potted plant while stepping away from work to protect personal time

Our homes are no longer just homes, and our offices are no longer just offices. For millions of people, remote work has permanently blurred the line between the two. 

Employees have had years to settle into working from home, and they are not the only ones who have had to adapt. Managers and companies have had to rethink how work gets done when the team is spread across cities, time zones, and kitchen tables. 

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6 Checklists to Perfect Your New Employee Onboarding Process

New employee onboarding checklists in Process Street

This guide defines employee onboarding, explains why it matters, and gives you six ready-to-use employee onboarding checklists you can put to work today. Run them on their own or import them into Process Street so you can track and automate every step in Slack or Microsoft Teams, the way modern teams run employee onboarding software.

Why checklists? They are still the most reliable way to onboard new employees. A checklist makes the process repeatable, keeps anyone from skipping an important step, and gives you a clean record that the work was done. Instead of writing your own from scratch, start with one of the six below and adapt it to your business.

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An HR Leader’s Playbook for Running an Effective Retained Search

HR leader running a retained executive search process

You are an HR leader preparing to commission a retained search for a critical executive role. The search firm has been selected, the initial fee is approved, and senior stakeholders expect a strong shortlist. What happens next will determine whether the engagement becomes a disciplined leadership search or an expensive scramble.

This playbook draws on the field experience of Karolina Lasocki, a former associate at a leading global executive search firm. Her background was unconventional: before executive search, she worked as a visual artist and administrative assistant. That perspective helped her see how every role on the search team, from researcher to lead consultant, shapes the quality of the result.

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A Complete Guide to Workplace Culture: What It Is and How to Make Yours Better

Black-and-white people operations leader using an iceberg model to show visible behaviors and hidden values in workplace culture.

Workplace culture is the set of shared values, norms, and everyday behaviors that shapes how people work together and make decisions. It appears in what leaders reward, how teams communicate, and what people do when no one is watching.

A positive workplace culture makes expectations clearer, gives employees a stronger sense of belonging, and turns stated values into consistent behavior. A poor culture creates uncertainty, weakens trust, and makes even good policies harder to follow.

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5 Human Resources Best Practices We Learned From GitLab

Black-and-white people operations leader presenting an employee handbook kiosk for human resources best practices.

Human resources best practices are most useful when they are specific enough to guide daily work. That is why GitLab is such a useful company to study: its public handbook shows how a remote organization turns people management, communication, inclusion, and data into visible operating habits.

This guide looks at five human resources best practices we learned from GitLab and shows how HR teams can apply the same principles with clearer workflows, stronger documentation, and more consistent follow-through.

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23 Super-Efficient HR Tools to Cut Back on Admin Work

Illustration of an HR manager organizing employee profile cards on a large onboarding and scheduling board to cut back on admin work

Cloud-based, paperless workflows are the future of office efficiency, while poorly indexed, illegible files are stuck firmly in the pre-SaaS era, where they belong. HR professionals take on a huge range of responsibilities throughout the day and deal with plenty of repetitive, complex tasks. The right software turns that grind into something you can run on autopilot, which is exactly why we pulled together these 23 super-efficient HR tools to help you cut back on admin work.

Relying on your own brain (as much as you’d want to think you can) and bits of paper stuck to your monitor just isn’t the way to get things done. HR tools are the software platforms that centralize employee data and automate the recurring work of hiring, onboarding, payroll, performance, and engagement. The category has moved fast: modern tools now bake in AI that screens applicants, drafts policies, forecasts attrition, and runs multi-step workflows on their own, so the smart, foolproof system that catches the mistakes we are all prone to making is finally here.

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5 HR Tips That Veteran People Managers Live & Breathe

Experienced people manager holding an open new-hire welcome kit box, illustrating the HR tips people managers live by

HR tips come in all shapes and sizes, but the ones worth keeping are the habits seasoned people managers actually use every day. These are the HR tips that veteran people managers live and breathe: hard-won practices that keep teams engaged, communication honest, and processes running without constant firefighting.

Some of those practices are written down. Many are not. When I worked in a Japanese company, one unwritten rule was that you often work in near silence; my personal record was eleven hours without saying a word to anyone. You pick up the documented processes quickly, but the abstract, unwritten rules of a workplace take far longer to learn.

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