We’re kicking off Season 2 of our Employee Onboarding Podcast with resident new hire onboarding experience experts Ashley Chain & Erin Rice discussing thought leadership in employee onboarding.

In this episode, Process Street’s Erin Rice (People Operations Coordinator) and Ashley Chain (Director of People & Operations) discuss the key components of what makes an awesome onboarding experience, as well as details and insights of Process Street’s own internal onboarding process.

Listen now (or read on) for intel on topics like:

• How to align company and departmental onboarding.
• Creating processes to wow new hires.
• Empowering new hires with actionable training material.
• What are the intangible aspects of new hire onboarding?
• How do you create a truly magical onboarding experience?

You can listen on Apple, Spotify, Google, Podchaser, Podcast Addict, Deezer, & all your favorite podcast platforms!

What if your business could establish a culture that harnesses quality as an operational weapon? What if you could make quality a repeatable, instinctive pattern of work that puts your company at the front of the pack?

The past couple of years haven’t been easy for businesses. The snail-paced unfolding of Brexit brought uncertainty and disruption for British and EU businesses, and anyone connected to them. 

Then the ravages of COVID-19 shut large swathes of the world economy down and brought the Great Resignation in its wake. And now, inflation is rocketing skyward, the ‘r’ word is on everyone’s lips, and the cheap debt of the last decade is set to be curtailed by the Federal Reserve’s hiking of interest rates. 

It’s clear that we’re in the middle of a rough patch. Businesses need to take measured, proactive steps now to weather the storm and make themselves as strong, healthy, and competitive as they can be.

In times like these, it can be tempting to reach for the nuclear option and take dramatic evasive action: diversification, cost-cutting, remodeling, and risk analysis are the order of the day. 

Culture doesn’t get much of a look-in. But here’s why that’s a mistake – and why focusing on quality, and how to graft it into the heart of your cultural DNA, is one of the best things your business can do to prepare for the next few years.

• What is a culture of quality?
• Why does a quality culture matter?
• The four corners of a quality culture
• The role of leadership in a culture of quality
• Choosing the right tools for a quality culture
• Conclusion: Make a quality culture your objective

Since the outbreak of the Covid-19 pandemic, the U.S Bureau of Labor Statistics indicates that over 47 million people in the United States have voluntarily quit jobs. This phenomenon has been labeled the Great Resignation.

Another survey found that most people who quit their jobs in 2021 did so because of low pay (63%), lack of opportunities for advancement (63%), and feeling disrespected at work (57%). At least a third of those who left say that each of these was a major reason.

So, you may be looking for strategies to reduce your company’s attrition rate and keep your best employees.

In today’s world of job-hopping and freelancing, it’s not easy to keep employees on board, but that doesn’t mean you shouldn’t put in any effort.

If you’re looking to successfully get through the Great Resignation, here are some strategies you may consider implementing:

• Why employee retention is difficult during the Great Resignation
• The strategies you need to retain employees
• Benefits of catering to employees
• Employee retention strategies: Final thoughts

 It’s a competitive world out there. Your business is striving every day to outperform your competitors. 

That might mean lower pricing, better website design, or more engaging content. But it’s not easy to find new ideas that will differentiate you from the rest.

Maybe you’ve invested in excellent communications, including the best business VoIP plans. You may even have invested in better job-related training. 

But do your employees have the right skills for success? Not just hard skills like technical knowledge – we’re talking soft skills.

92% of talent professionals say that soft skills matter as much or more than hard skills when they’re hiring. 

80% also say soft skills are increasingly important to company success. 

And Deloitte forecasts that soft skill-intensive occupations will account for two-thirds of all jobs by 2030.

What does that all mean? If you’re not nurturing your employees’ soft skills, you’re missing out on a massive opportunity to make your business more successful. 

So, what can you do? 

• What are soft skills? 
• What are the soft skills you should be looking for? 
• 7 ways to develop soft skills in the workplace
• Soft skills help your business perform better 

Our homes are no longer homes, and our offices are no longer offices. 

The long-term impact of an abrupt shift to remote work means many employees struggle to adjust. But employees aren’t the only ones who have to adjust. 

Companies now need to find a “new normal.” Remote work has given employees a taste of great flexibility and they’re not ready to part with it. 

To prevent the Great Resignation, employers need to find a way to keep their business running efficiently while also promoting a healthy remote work-life balance. 

We’ll explore how to adapt to this new reality. We’ll also look at how it’s impacting our recruiting, hiring, and managing of employees.

• What is a Gray Zone? 
• How does remote work create the gray zone? 
• The importance of balancing work and wellbeing 
• Strategies for attracting, hiring, and managing remote employees 
• Best practices for managing remote employees 
• Adapting to a new era of work 

When I think of reverse mentoring, I think of summers with my grandparents as a teenager.

In 2011 they had recently replaced their dial-up with this neat little thing called “whiff-ee,” as my granddad pronounced it. But, as my grandparents grew up in the 1930s and 40s, they didn’t really understand how to use it. Thankfully, they had teenage tech support living in their guestroom for five weeks to help them with all their tech problems and to teach them how to connect all their devices.

I think many people have similar thoughts about reverse mentoring as I do. We think of the kids helping their grandparents with their smartphones and internet connections, setting them up with the simplest possible systems, but it is much more. 

As a younger Millennial/older Generation Z (seriously, no one knows where to put the kids born between 1995 and 1999), my generation has now entered the workforce, and our approach to working is different than that of the generations before us. 

34% of Generation Z believe opportunities for advancement are more important than their salary. If a significant portion of  Generation Z is less money motivated, how do you convince them to stay with your organization long-term?

Here are a few other problems you may often think of: the War for Talent, the Great Resignation, and an increase in older workers choosing early retirement. The answer to these problems is reverse mentoring. Please allow Process Street to explain how it works:

• What is reverse mentoring?
• How to use reverse mentoring
• The benefits of reverse mentoring
• The challenges of reverse mentoring

Employee motivation is a complex thing and something most HR professionals have struggled with at some point. 

If you’re wondering how to increase employee satisfaction, productivity, and, in turn, business outcomes, you’re not alone.

Psychologists have long debated this topic, and their findings provide a gateway to effective employee management.

In this blog post, we’ll explore the psychology behind employee motivation and dive into the solutions that will make your employees thrive.

• Employee motivation theory
• HR tip #1: Communication supports recognition
• HR tip #2: Grow employee engagement with feedback
• HR tip #3: Share goal setting to fuel performance
• HR tip #4: Motivate remote employees
• HR tip #5: Awards and rewards

As an HR manager, you know a company is only as strong as its employees.

Your employees are the backbone of your company. They are the ones who interact with customers, produce products, and provide services.

In many ways, they are the ambassadors of your brand, and their interactions with customers can either reinforce or undermine your brand identity. 

That’s why knowing what qualities to look for in new hires is essential.

By finding candidates who align with your company’s values and providing them with comprehensive training, employees will be able to represent your brand effectively. So, what should you look for? 

• Identifying the qualities of a good employee
• The 7 qualities of a good employee
• The importance of hiring the right people 
• Your employees with either make or break your business 

Employee onboarding best practices are the anchor to stop you from going adrift.

Surely, you’ve had that sinking feeling? The one where you’ve invested in a super new hire, but it didn’t work out. When it comes to new hires leaving early, you’re not the only fish in the sea. Gen Z spends just over two years in one job. That doesn’t seem long, leaving you with the feeling that something’s off.

What’s more worrying is that 30% of employees leave a job in the first 90 days. Maybe the answer is to be more realistic with new hires. By that, do we mean to tell them Gary in HR has a habit of misplacing paperwork, usually passports? No, there’s a better way. 

The truth is that excellent onboarding leads to 69% of employees staying with you for up to three years. Want in on some of the action? We thought so. That’s why Process Street has written this article to point you in the right direction.

These are the 5 best practices for employee onboarding:

• Onboarding tip #1: Use preboarding to get a quick start
• Onboarding tip #2: Have an onboarding roadmap
• Onboarding tip #3: Use your new hire’s insight
• Onboarding tip #4: Involve your entire organization
• Onboarding tip #5: Plan beyond the first year

A company is only as good as the employees it hires. We all know this, but let’s take it a step further.

The employee life cycle is the bloodline for any organization. You need to take proper care of your employees to reap success. To do this, you need to understand each stage of the employee life cycle and where your employee stands in it. 

When implemented correctly, effective employee life cycle management boosts long-term retention. Your employees are happy, so they remain longer and continue adding value to your business. 

That doesn’t mean this management is easy, though. That’s why, in this Process Street article, I’m taking you through each stage with a free template. 

• Defining the employee life cycle 
• What are the 6 stages of the employee life cycle 
• The importance of employee life cycle management 
• Life cycle management: Optimize the employee experience

Let’s dive right into it!