Information technology

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Trusted by more than 3000 companies

From flawless integrations to top-tier security
We're redefining what's possible in IT process management.

Navigate IT with ease

Process Street streamlines complex workflows, reducing errors and boosting productivity, making IT Project Management simpler than ever.

One source for IT process automation

Avoid information silos and keep your entire team aligned with our platform serving as a single source of truth for all your IT processes.

Seamless IT integration for peak efficiency

Get more out of your existing IT tools by connecting seamlessly with Process Street Workflows in order to create an efficient, integrated ecosystem.

Transform metrics into meaningful narratives

Make informed decisions with insights from real-time reporting and analytics on your most important IT processes.

Replicate excellence every time

Ensure high-quality work every time by developing repeatable, consistent procedures for everything from hardware setup to security threat response.

Scale effortlessly with Process Street

As your company grows, so does Process Street's capability to handle increased workload – making it an ideal choice for IT teams fast growing companies.

Prioritize impact without compromising on privacy

With advanced security measures that meet or exceed industry standards, you can trust Process Street to prioritize the safety of your data.

Common use cases

Security Incident Response

Safeguarding digital assets and bolstering cybersecurity defenses through rapid detection, effective response, and efficient recovery measures.

Problem

Responding to security incidents manually can lead to delays and potential damage to the organization's systems and reputation.

Process Street Solution

Workflows automate the process of detecting, responding to, and tracking security incidents, ensuring timely and effective incident response.

Change Management

Leverage system and user data to better manage IT changes and reduce disruption.

Problem

Our customers often struggle to manage IT changes smoothly, leading to disruptions and system downtime.

Process Street Solution

By leveraging system and user data from Process Street's data sets, customers can better plan and manage IT changes, minimizing disruption and improving overall system stability.

Service Requests

Use Forms to track all IT service requests, enabling prioritization and efficient resolution.

Problem

Managing and tracking various IT service requests can often be a disorganized and time-consuming task, resulting in longer resolution times and unsatisfied users.

Process Street Solution

Our Forms feature streamlines IT service requests, providing an easy-to-use platform for users to report their issues. This feature ensures all requests are tracked and prioritized systematically, leading to quicker response times and increased user satisfaction.

Asset Management

Create workflows that enable the tracking and management of hardware and software assets, including procurement, return, and disposal.

Problem

Tracking and managing IT assets manually can lead to inaccuracies, compliance issues, and unnecessary costs.

Process Street Solution

Workflows automate IT asset management, improving asset tracking accuracy, compliance, and cost efficiency.

Software Development Lifecycle

Develop comprehensive training materials and instructional guides, allowing employees to learn at their own pace and refer back when needed.

Problem

Optimizing the process of building and delivering software solutions through strategic planning, efficient development, rigorous testing, and seamless deployment.

Process Street Solution

Workflows streamline the software development process, from ideation to deployment, improving efficiency and software quality.

Popular templates

Incident Management Process

1. Log the incident as a ticket
2. Categorize the incident according to your system
3. Run through standard troubleshooting questions

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Release Planning

1. Clarify changes included in the release
2. Identify risks of introducing the release
3. Define the strategy for deployment

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Service Management Specialist Onboarding

1. Introduction to IT Service Management software

2. Review the IT service management framework

3. Understanding the IT service delivery process

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Access Management Process

1. Enter requester details
2. Verify legitimacy of the request
3. Determine if access will be authorized

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Continual Service Improvement

1. Gather all data identified as needed and measurable
2. Convert metrics into KPI results
3. Identify opportunities for improvement

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Change Management Process

1. Evaluate the benefits to IT services
2. Evaluate extent of disruption to business operations
3. Determine remediation plans in case of failure

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Security & privacy

We are dedicated to ensuring that we continually meet and exceed
compliance and regulatory standards for information security and data privacy.

EU Data protection & privacy

GDPR compliance

The General Data Protection Regulation (GDPR) is an EU law designed to protect the privacy of individuals and businesses in the EU economic area. It establishes rules for how personal data is collected and handled. Read our GDPR statement

Data protection & security

SOC 2 Type II compliance

Process Street has passed a SOC 2 Type II audit, confirming that it meets various criteria for safeguarding customer data. An independent external auditor has verified the effectiveness of the controls implemented by Process Street.

Healthcare information privacy

HIPAA compliance

HIPAA, a federal law, safeguards patient health information. Process Street's robust security measures include the option for a Business Associate Agreement upon request, ensuring HIPAA compliance.

Security & privacy

Artificial intelligence

Your data is never used to train AI models. Any data read or created by a workflow is exclusive to that particular workflow instance and cannot be accessed otherwise, even from within the same organization.

Backed by happy clients

With Process Street we've been able to bring documentation to life… allowing us to adapt processes quickly, improve governance and achieve consistent results