The Best Process Management Systems for Every Industry

Business process management systems (BPM) help streamline and manage business processes.

They are important tools because they will automate many company functions, saving you time. Not only this, by BPMs can make your business more agile and faster-acting than before.

With this in mind, we’ve devised a list of the best business process management systems for any industry.

We’ll also share some benefits and limitations of those tools and give you the different types of BPMs available. 

As a bonus, we’ll also give a free template, so you can see how BPM can assist in scaling your business. 

So keep on reading!

List of the best business process management systems

Kissflow

One of the most popular BPM solutions out there, Kissflow makes designing processes easier and much more fun.

Main features:

• Low-code (perfect for beginners)
• User-friendly interface
• Flexible and customizable
• Third-party integrations
• Visual forms and pre-made workflow designs
• Automated workflows
• Drag-and-drop forms
• Mobile support

Use cases:

• Process management systems for customer service
• Process management systems for retail
• Process management systems for human resources

Pricing:

• Small Business: $15 per user/per month
• Corporate: $20 per user/per month
• Enterprise: Dependable

Nintex

Perfect for medium-sized and large enterprises. Nintex is an efficient yet complex platform for those familiar with BPM systems.

Main features:

• Analytics
• Workflow design tools
• Team collaboration tools
• Mobile support
• Approval process tools
• Enhanced support available 
• Third-party integrations
• Allows you to plan, map, and govern comprehensive processes 

Use cases:

• Process management systems for healthcare
• Process management systems for human resources
• Process management systems for project management

Pricing:

• Pro: $25,000 per year
• Premium: $50,000 per year
• Custom: Dependable 

WorkflowGen

WorkflowGen is a leading process and automation solution ideal for those familiar with HTML and JavaScript technologies. 

Main features:

• Low-code
• Multi-language interface
• Mobile friendly 
• Phone support and knowledge base available 
• Quick Mass Approval feature for handling dozens of requests at once
• Basic interface, perfect for those who value practicality more than looks

Use cases:

• Process management systems for finance
• Process management systems for logistics
• Process management systems for project management

Pricing:

• Prices available on request via the website

Flowster

Simple yet powerful, Flowster lets you automate all processes effortlessly. Its beginner-friendly interface and all the available integrations make it a great product.

Main features:

• No-code (beginner friendly) 
• Workflow template gallery
• Collaborative workflows
• “Smart” workflows that use “if/then” logic
• 1000+ third-party integrations
• Mobile friendly
• Collaboration tools available 

Use cases:

• Process management systems for supply chain management
• Process management systems for human resources
• Process management systems for project management

Pricing:

• 7-day free trial
• Startup:$25 per month
• Growth: $89 per month
• Enterprise $199 per month

ProcessMaker

Most suitable for larger enterprises, ProcessMaker is used worldwide by companies such as Sony Music, Coca-Cola, and The University of Alabama. 

Main features:

• Low-code (suitable for beginners)
• Integrations with DocuSign, Apache, Adobe Sign, Slack, and more
• All your data can run together on the same system
• Fast and efficient to use

Use cases:

• Process management systems for healthcare
• Process management systems for government agencies
• Process management systems for supply chain management

Pricing:

• Dependable on your organization and needs

Pipefy

Pipefy is perfect if you’re new to BPM systems. It features a very friendly, clear, and colorful interface, making it a pleasure to use. 

Main features:

• Low-code
• Many third-party integrations
• Easily customizable workflows
• Multi-language interface 
• Analytics
• Employee management 

Use cases:

• Process management systems for human resources
• Process management systems for project management
• Process management systems for manufacturing

Pricing:

• Starter: Free
• Business: $19 per user/per month
• Enterprise: $32 per user/per month
• Unlimited: Custom (contact sales team for a quote) 

Signavio

Award-winning BPM tool that is suitable for a variety of different industries. Signavio offers a highly intuitive cloud-based platform that can be easily customized to your needs.

Main features:

• Cloud-based
• Collaboration between teams made easy
• Give feedback and comments on any process and share them across organization
• Create high-level workflows

Use cases:

• Process management systems for retail
• Process management systems for human resources
• Process management systems for supply chain management
• Process management systems for manufacturing

Pricing:

• 30-day free trial
• Quote on request 

Creatio (formerly known as BPMonline)

Main features:

• No-code
• Easy-to-understand interface
• Desktop integration
• Knowledge base
• Mobile support

Use cases:

• Process management systems for human resources
• Process management systems for finance
• Process management systems for customer service

Pricing:

• Depending on the size of your company

Different types of process management systems

Business process management systems support the design, execution, and monitoring of business processes.

These processes are then made more productive and efficient.

Here’s a list of the different types of BMP that many businesses use:

Workflow management systems

These systems allow business processes to be designed in a linear fashion, with a set of defined steps that must be followed in sequence.

Rules-based systems

Enable the automation of business processes using predefined rules and conditions.

Decision management systems

Useful for automating decision-making processes through the use of algorithms and data analysis.

Case management systems

Allow for managing unstructured processes that involve multiple stakeholders and decision points.

Low-code/no-code platforms

These platforms enable the design and execution of business processes without coding knowledge.

Integration platforms

Facilitate the integration of different business systems and processes.

Business process modeling tools

Graphical notations (flow charts and diagrams) are used to help visualize and design processes within the company.

Business process simulation tools

Utilizing these tools allows you to simulate and test any process before it gets implemented.

Benefits of process management systems

All businesses rely on processes to function well, but not all do it efficiently enough.

That’s where BPMs come in. 

These platforms improve virtually all processes while also cutting costs.

Let’s take a look at our top 6 reasons why you should implement BPMs immediately:

1. Improved efficiency

Business process management systems can pinpoint inefficiencies and eliminate any slowdowns.

They help teams better understand processes, resulting in a more productive and knowledgeable workforce.

2. Streamlined workflows

All your workflows can be automated, eliminating the need for tedious manual tasks.

BPM tools also let you deal with approvals quickly, create intuitive forms and charts, and generate error-free reports.

3. Increased business agility

The more you can control your processes, the more agile your company becomes.

Business management systems allow your organization to gain an advantage over competitors. By mastering process control, you’ll inevitably become quicker and more scalable.

4. Revamped customer service experience

Customers are a necessity for every business, and providing a great service should be top of mind.

BPM systems help you streamline your customer experience by:

• Automatically collecting data
• Identifying redundant information
• Bettering product development 
• Enhancing the overall customer experience

5. Focused communication

Your team should always be able to communicate, especially in a large or remote company.

Process management systems will make communication between entire departments fast and easy. You’ll be able to approve requests in seconds, and asynchronous data sharing will save everyone valuable time. 

6. Reduced spending

Being on top of your spendings can be tricky, but not with BPM tools.

That’s because they make it easier to assess the current state of processes and identify any areas for improvement.

By eliminating error-prone tasks, for example, you can save yourself some dollars.

Challenges with process management systems

As great as BPMs are, they also have some limitations.

Here are the top 3:

Difficulty understanding and maintaining the system – Many BPM tools can be complicated to use without adequate training. It’s important to familiarize yourself with these tools early on to reap the most benefits later.

Employees unwilling to use BPM – To make BPM tools work, you (and your team) must be willing to shift your company culture. Employees may be reluctant to use BPMs, thinking they’ll act as replacements.

Failing to create a BPM strategy first  – Creating a comprehensive strategy is vital. Ensure you have a clear goal in mind. Decide whether you want to improve or completely reengineer your processes.

Remembering about the above will help you avoid the common challenges of BPM systems and make them an integral part of your company much faster.

Keep this in mind!

Process management systems come with an array of benefits.

They can help you cut costs, improve your processes, and make communication smoother.

And, as promised, here’s an example of a BPM in action.

The main thing to remember is that this will only happen if you choose the right platform. Otherwise, you risk running into even more problems.

So shop around and don’t base your decision solely on the price of these tools. Their features and usefulness for your business are just as important.