All posts in Business

Flexible Work Models And How To Make Them Work

People operations leader reconfiguring a modular planning board for flexible work

Flexible work models give people and teams more choice over where, when, and sometimes how work gets done. The right model can widen access to talent, improve retention, and support better work-life fit, but only when coverage, security, communication, and measurable outcomes are designed into the policy.

This guide explains four practical flexible work models, the tradeoffs behind each one, and how to implement a model that works for employees, customers, and the business. It also shows how Process Street can turn a flexible-work policy into a governed, repeatable operating process.

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How Playing Multiplayer Video Games Helped me Develop a Growth Mindset

Gamer climbing arcade-button steps that represent growth through multiplayer practice

Playing multiplayer video games helped me practice a growth mindset through repeated challenge, fast feedback, and recoverable failure. They do not automatically make you smarter, but the right kind of play can give you practice in adapting after mistakes.

I started thinking about this after reading an essay by Sal Khan, founder of Khan Academy, about encouraging a growth mindset. The useful distinction is not between people who are naturally capable and those who are not. It is between treating difficulty as a verdict and treating it as information you can use.

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Don’t Micromanage! It Destroys Your Team. Do This Instead

Manager releasing an oversized control lever

Micromanagement is a controlling management style in which someone monitors and directs work in more detail than the situation requires. It is hard to watch someone make an avoidable mistake, especially when you already know how to prevent it, but constant checking, unnecessary approvals, and repeated revisions do not create accountability. They weaken judgment, slow the work, and teach people to wait for the manager.

Do this instead: set clear outcomes, document the process, define decision rights, and agree on a useful check-in cadence. Managers keep visibility into progress and risk while employees retain enough autonomy to do their best work.

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How Chocolate Can Teach You All You Need to Know About Qualitative Research

Qualitative researcher carrying a segmented chocolate tasting case

Qualitative research is the systematic study of meaning, experience, behavior, and context. It uses non-numerical material such as interviews, observations, documents, recordings, and open-ended responses to understand not only what happened, but how people experienced it and why it matters.

Chocolate makes the distinction easy to see. A survey can tell you that 50% of a group dislikes chocolate. A qualitative conversation can reveal whether the reason is taste, texture, allergies, cost, memory, or something nobody thought to include in the survey.

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How an Employee Task List Helps Crush Duties & Deadlines

Operations team lead holding a mechanical employee task-routing console

An employee task list is a shared, structured record of the work an employee owns, including priorities, deadlines, status, blockers, and completion criteria. It turns responsibilities into visible commitments so employees know what to do, managers can support the work without micromanaging, and recurring tasks do not disappear into memory or inboxes.

The strongest task lists do more than collect to-dos. They connect each task to the instructions, owner, due date, approvals, and evidence needed to finish it correctly. Process Street asked founders, operators, marketers, and HR leaders how they use task lists in real work. Their examples show which jobs benefit most, why the lists work, and how to design one people will actually use.

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Genchi Genbutsu: The Problem Solving Concept That Drives Toyota Forward

Automotive quality engineer inspecting a wheel-hub assembly at the source

Genchi Genbutsu is a Toyota problem-solving principle that means “actual place, actual thing.” It asks leaders to go to the source, inspect the real work or object, speak with the people closest to it, and verify facts before choosing a countermeasure.

Reports, dashboards, interviews, and AI summaries can reveal patterns, but each is an abstraction. Genchi Genbutsu combines those signals with firsthand evidence so a team can distinguish the condition it assumes exists from the one people actually experience.

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Google Apps vs Microsoft Office 365: The Best Productivity Suite for Business

Vinay Patankar September 8, 2026
Business leader comparing Google Workspace and Microsoft 365 productivity suites

Google Workspace is usually the better fit for browser-first collaboration, while Microsoft 365 is usually stronger for organizations that rely on desktop Office applications, advanced Excel work, or a Microsoft-centered IT environment. Neither suite is the universal winner. The right choice depends on how your people create documents, manage email, collaborate, work offline, govern data, and use AI.

A productivity suite covers basic needs such as email, calendar, documents, and shared file storage. The names have changed since this comparison began: Google Apps became G Suite and then Google Workspace, while Microsoft renamed its main Office 365 business plans Microsoft 365. The core decision is still familiar because both products combine business email, calendars, documents, spreadsheets, presentations, meetings, cloud storage, and administration in one subscription.

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Employee Checklists: How Successful Organizations Use Them

Operations manager completing an employee checklist on a physical shift handoff board

Employee Checklists are repeatable task lists that help people complete routine work consistently. Organizations use them for daily operations, onboarding, training, marketing, safety, quality control, handoffs, and compliance, especially when missing one step creates rework or risk.

The useful question is not whether employees should use checklists for everything. It is where a checklist protects valuable work without becoming micromanagement. The examples below come from successful organizations that shared how they design, use, and adapt employee checklists in practice.

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Corporate Sustainability: Using System Thinking to Solve a Global Crisis

Corporate sustainability leader presenting a material flow system

Corporate sustainability means creating long-term environmental, social, and economic value without treating any one of those dimensions as independent. It is both a strategy and an operating discipline: understand the system, decide which impacts matter, and make the work accountable.

Sustainability reporting is now mainstream. KPMG’s 2024 survey found that 96% of the world’s 250 largest companies and 79% of the largest 100 companies in the countries studied publish sustainability or ESG information. Reporting alone is not performance, but the trend raises the standard for reliable data, governed processes, and defensible claims.

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Cognitive Functions and Your Personality in the Workplace (Free MBTI Test!)

Team facilitator assembling an eight-part brain model to illustrate cognitive functions at work

Cognitive functions describe preferred ways of taking in information and making judgments. In Jungian type theory, sensing, intuition, thinking, and feeling can each be directed inward or outward, producing eight functions that later informed the Myers-Briggs Type Indicator (MBTI).

At work, these ideas are most useful as prompts for reflection and conversation. They can help teammates discuss communication, feedback, planning, and decision-making preferences. They should never be used to decide who gets hired, promoted, assigned to a role, or treated as capable of particular work.

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