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All posts by Isabella Busby-Priest

Podcast: How Leverage Avoided Bankruptcy by Improving Operational Efficiency 

improve operational efficiency

Nick Sonnenberg is an entrepreneur, columnist, guest lecturer at Columbia University, and the Wall Street Journal’s bestselling author of Come Up for Air: How Teams Can Leverage Systems and Tools to Stop Drowning in Work

Nick is also the founder and CEO of Leverage, a leading operational efficiency consultancy that helps companies implement the CPR business efficiency framework.

It’s the culmination of Nick’s unique perspective on the value of time, efficiency, and automation, which stems partly from the eight years he spent working as a high-efficiency trader on Wall Street.

In this episode of The Employee Onboarding Podcast from Process Street, Nick discusses:

  • How operational efficiency saved Leverage from bankruptcy
  • The key to successful onboarding
  • Creating a “wow” moment for new hires
  • Come Up for Air

You can listen on Apple, Spotify, Google, Podchaser, Podcast Addict, Deezer, & all your favorite podcast platforms!

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Partner Spotlight: How Bryan deSilva Automates Work for Clients with Process Street

partner spotlight improvizations automate client work

Today, we’re going to take a look at Improvizations, a workforce consulting firm that works with a huge variety of organizations to improve and automate their business processes. 

As part of our Solutions Partner program, CEO and founder of Improvizations Bryan deSilva engages his clients and gets them as excited as he is about continuous improvement. 

Together, we’ll dive into how Bryan and his team accomplishes this with Process Street, along with a bit about his own life and what gets him so excited about workflows. 

  • What Improvizations specializes in
  • What Bryan loves most about being a Solutions Partner
  • The best part of Bryan’s job
  • What Bryan does when he’s not building workflows
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Process Street Helped Leverage Retain Knowledge & Increase Efficiency

leverage nick sonnenberg case study

Leverage is an operations consulting firm that helps teams optimize their processes by introducing them to top workflow management tools. One of these tools is Process Street, which Leverage uses for its own daily recurring tasks.

The company’s CEO and founder, Nick Sonnenberg, even features Process Street in his book Come Up for Air: How Teams Can Leverage Systems and Tools to Stop Drowning in Work. He also made an entire YouTube video talking about Process Street’s benefits.

But why is Nick such a strong advocate of Process Street? What has the software done to help him and his team at Leverage? In this article, we will answer these questions by looking at:

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Remote Work Engagement 101 (Secrets of Distributed Teamwork)

Luna Park is an online platform that connects remote teams with social games, icebreakers, and trivia that can be as short as five minutes or as long as 90.

Since the pandemic, it’s pretty clear that remote work is here to stay, and that’s something Luna Park’s COO and co-founder Arlen Marmel saw early on. Thus, he was motivated to start the company in January 2021 with Ben Anderson.

Having worked as the Head of Marketing and Distribution for Crunchyroll as well as the Director of Customer Acquisition & Retention at Hulu, Arlen is familiar with what it takes to bring people on board and retain them, whether that’s employees or customers. He’s a master at keeping people engaged.

In this episode of the Employee Onboarding Podcast from Process Street, Arlen discusses:

  • Growing a remote business during the pandemic
  • Scaling a remote international team
  • Bringing play into work and onboarding

You can listen on Apple, Spotify, Google, Podchaser, Podcast Addict, Deezer, & all your favorite podcast platforms!

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Podcast: How to Retain Employees via Stay Interviews (with Laura Florin)

Laura Florin is an expert and accomplished people leader with more than 20 years of experience in leveraging people and resources to build strong teams at every level (not to mention being very familiar with the stay interview process).

Now working for Videri, a maker of energy-efficient digital displays, Laura uses her expertise in people and compliance to manage four different onboardings in two countries. 

Laura understands what it takes to not only make new hires feel welcome but also make them feel like they want to stay for a long time. We were lucky enough to sit down with her and pick her brain on all the employee onboarding best practices.

In this episode of The Employee Onboarding Podcast from Process Street, Laura discusses:

  • Onboarding evolution
  • Stay interviews
  • Making HR less scary

You can listen on AppleSpotifyGooglePodchaserPodcast AddictDeezer, & all your favorite podcast platforms!

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Tips for Personalized Onboarding to Wow New Hires

personalized onboarding

LeafSpring Schools are experts in early childhood education and childcare with locations in four US states, including Virginia, North Carolina, Texas, and Indiana.

Working with children during some of their most crucial learning years, it’s important that all staff members are onboarded well. That’s why the Preschool Director, Jenna Ward, takes it very seriously.

Having worked with LeafSpring Schools for over a decade with experience as a chief program officer for another educational company in China, Jenna is well aware of the lengths administrators should go to in order for new hires of any culture to feel welcome and get them started on the right foot. 

In this episode of the Employee Onboarding Podcast from Process Street, Jenna discusses:

  • Personalized onboarding
  • Intentionality in designing the onboarding process
  • The little things that make employee onboarding better

You can listen on AppleSpotifyGooglePodchaserPodcast AddictDeezer, & all your favorite podcast platforms!

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5 Proven AI Marketing Examples to Inspire You

al marketing examples

So, what did you think of the AI-generated title that made you click on this post?

Pretty cool, huh? Yes, I know it’s a gimmick, but AI is everywhere these days. It’s impossible to ignore the conversations, the AI tool testing, and, most horrifyingly, the ethics.

Don’t worry, this isn’t a post about AI ethics. But it is a post about AI case studies.

As we all learn about the potential benefits AI can offer, particularly in business, it’s only natural that we want to see what it all looks like in practice. But let’s narrow the focus down even further. Business is very broad, so let’s put AI marketing under the microscope.

In this post, we are going to look at five different uses of AI in marketing and dissect the case studies to see the effects it has on different areas of marketing.

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The Four-Day Workweek: Why It’s Here to Stay

Every few months, the idea of the four-day workweek starts trending. And it’s not just making the rounds on TikTok, Twitter, and Reddit. Big publications like Forbes and Time also frequently cover the topic.

As more and more countries introduce bills advocating for the 4-day workweek and as more and more studies show the benefits of it, the clearer it becomes that this is not going anywhere anytime soon.

But why is that? Is the four-day workweek as good as people are saying? Is it something companies need to start adopting?

In this post, we will discuss:

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Automate Recruitment Emails with Process Street & AI

Artificial intelligence (AI) is beginning to change how we work, whether we like it or not.

While some are afraid of the ways AI and automation are changing the fabric of work life, we at Process Street are excited by it. We see it as a way to improve our product and make our employees happier.

That’s why we’ve begun to use OpenAI within Zapier to create AI-generated automation to make workflows faster and easier than ever before.

In this post, I will walk you through how you can auto-generate your recruitment email process using Process Street and AI.

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Remote Team Bonding: How Process Street Connected in Portugal 

Finding ways for remote teams to bond can be a real challenge. So much so that it’s often neglected by leadership.

However, it’s incredibly important to make team bonding a priority. It makes employees feel more engaged and increases morale. This goes for any company, but it’s especially true for remote companies where employees have little to no opportunity to meet in person.

We at Process Street had the chance to meet all together for the first time in 2022. The bonds we made on a three-day retreat were stronger than the ones we made after years of Zoom meetings. And those bonds have changed how we work together. 

In this post, I’m walking you through what team building is, how to do it successfully, and how we at Process Street were able to fly our team to Portugal for a team bonding retreat.

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