All posts by Oliver Peterson


Results-Only Work Environment vs. The Traditional 9-5 Workplace: Which One’s Right for Your Business?

ALT: Results-Only Work Environment vs. The Traditional 9-5 Workplace: Which One's Right for Your Business?

Business models used to be pretty simple. From customer-facing storefronts to buzzing offices to call centers, most operated with standard 9-5 business hours. Some of them still do. 

But now, there’s a new wave in business that’s motivating entrepreneurs to consider a results-oriented work environment instead. We have the pandemic and the great resignation to thank for that. 

The problem? 

Picking the right model isn’t always straightforward. Businesses have to analyze their standard operating procedures, long-term vision, client needs, chain of command, and more before making a decision.

If you’re on the fence about which business model to choose for your business, we have just the article you need to make a decision in line with your goals. 

In today’s article, we’ll cover:

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Business Process Outsourcing: Benefits, Risks, & Examples of BPO

ALT: Business Process Outsourcing: Benefits, Risks, & Examples of BPO

At one point or another, many businesses reach a stage where they need to delegate some intensive processes to another provider.

This delegation, usually called Business Process Outsourcing (BPO), helps small businesses avoid hiring full-time teams to manage and measure the performance of different business processes. BPOs offer benefits from cost savings to a strong competitive edge, and they can help new and upcoming businesses grow more efficiently. 

Delegating one or more business processes doesn’t come without risks, though.

For every function or process that a business outsources to an external provider, the more organizational information they potentially jeopardize. The greatest threats to BPO, chief among them hidden costs that come with outsourcing, can severely damage a business’s customer push-back and satisfaction rates. 

To that end, let’s explore the main risks involved in BPO projects and how to mitigate them, as well as get a quick intro to BPO with specific examples and benefits. 

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Virtual Reality Recruitment: Cutting-Edge or Tiresome Trend?

ALT: Virtual Reality Recruitment: Cutting-Edge or Tiresome Trend?

Virtual reality in recruitment is a growing trend in the recruiting world, thanks to the many benefits it offers. This is especially relevant for employer branding because virtual reality offers an immersive experience that allows candidates to engage with your brand directly. 

Imagine candidates many miles away from you being able to put on a headset, and get an office tour! VR has many promising advantages for remote and hybrid hiring

Stick here to learn more about how you can use VR in recruitment and whether VR is really the future of recruiting.

We’ll be covering:

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7 Creative Ways to Motivate Disengaged Employees

Employees are the lifeblood of any business or any brand the whole world over.

It doesn’t matter if it’s two part-time staff metalworking from a family garage or 1,000 employees in a multinational virtual law firm, employee performance is your business’ performance.

As a result, when employees are unengaged and working sub-par, so is your business. 

Under-engaged employees will affect the overall success of your business and poor morale quickly spreads. It’s therefore a good idea to nip it in the bud as soon as possible.

To help you learn how, I’ll be walking you through:

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Employee Survey Management: Business Experts Share Their Favorite Questions

Employees are the most valuable assets among other stakeholders involved in a business. They ensure day-to-day operations and contribute to overall success.

Unfortunately, a 2019 survey revealed that almost half of the employees are dissatisfied with their work. Low salary, stressful workload, team conflict, and poor management usually trigger job dissatisfaction. It can lead to poor performance, decreased productivity, and even employee turnover.

It’s crucial to set up an employee development program in your company. The goal is to ensure job satisfaction, increased productivity, employee engagement, and high retention. 

But how do you gauge if you have happy and contented employees? That’s where surveys enter the picture.

In this Process Street article, we’ll share what employee survey management entails. Find out what the favorite survey questions of business experts are.

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5 Continuous Improvement Steps for Process Optimization

Continuous improvement without data collection is like driving cross country without signs or a map. 

Data collection is vital to making improvements because without it there’s no real proof of any problem existing to begin with. 

Why are you making improvements? Is it really a problem, or are you just distorted by frustration in the moment? 

Yes, your frustration can give you clues as to what the root problem is, but relying on your feelings alone won’t give you accurate results in the long run.

That’s where data collection can help. Our Analytics feature can be used to paint an objective, unbiased picture of the current state of any given process and help highlight potential areas that could be improved upon. 

So, let’s start by walking through our 5 continuous improvement steps for process optimization:

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How to Write an Effective Policy & Procedure Template

How to Write an Effective Policy and Procedure Template

Let’s get straight to the point – you’re probably searching for a policy and procedure template you can use.

Moreover, if you want an actionable policy and procedure template, you can find two hand-crafted examples below. One is a blueprint you can use to build your own, and the other is a filled-out example of the first, using a fictional company called Brightstar Marketing.

In fact, both can be easily edited and updated by you inside Process Street.

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Why Onboarding New Employees is Vital for Retention (Employee Onboarding Podcast #5)

“Can prioritizing onboarding really help boost retention?” you may be asking yourself.

The short answer is yes, it really can.

For this episode of Process Street‘s Employee Onboarding Podcast, the team participated in an employee onboarding panel at the HR Transform conference in Las Vegas.

We had a great time hanging out with customers and discussing how important a role onboarding plays in retaining your talent long term.

The speakers were:

Some key points discussed during the panel included:

You can listen on Apple, Spotify, Google, Podchaser, Podcast Addict, Deezer, & all your favorite podcast platforms!

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The Employee Onboarding Podcast #4: Executive Onboarding, Scaling, & Data with Gianna Driver

Named as one of the top 100 HR influencers of 2022 by HR Executive, Gianna Driver is currently the CHRO at Exabeam and has 15+ of experience scaling global, people, and talent functions.

Gianna loves leading teams and helping them meet ambitious goals, and boasts a wide range of leadership experience (from board management to diversity, equity, inclusion, and belonging, to process creation). Gianna loves the energy that comes from creating structure out of chaos.

In this episode of The Employee Onboarding Podcast from Process Street, Josh speaks to Gianna about:

You can listen on AppleSpotifyGooglePodchaserPodcast AddictDeezer, & all your favorite podcast platforms!

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