This is a big blog post about Business Process Management software (BPMS). If I’ve succeeded in doing what I set out to do, this article should provide pretty much everything you could ever need to know about BPM software.
At its core, the article is built around the following pillars of BPM software:
I have tried to distil the information in this article to only the most crucial elements, and many sections have been abbreviated where they deserve entire articles to themselves!
Thankfully, where necessary I have provided links to supporting material where these concepts are expanded upon, should you be interested in delving deeper.
Implementing a quality management system (QMS software) is an important investment companies cannot overlook.
One Harvard Business Review study found that companies with an ISO 9001 certification have much higher rates of “corporate survival, sales, employment growth, and wage increases than a matched group of non-adopters.”
For instance, 65% of companies save $25,000 or more in costs within their first year of implementing a QMS.
Adopting a QMS software can also boost efficiency and consistency of work, increase customer satisfaction, raise product value, and reduce unnecessary costs and overall risks.
A good quality management system is all about achieving a quality-driven culture within your company, and as a result, making your product better and marketing it faster. But in order to access these benefits, it’s important that you choose the right QMS solution for you and your company.
In this Process Street article, we’ll be going over the foundation of everything you need to know before choosing your quality management system software.
Imagine transforming the often-daunting world of employee onboarding into an engaging, human-centric experience.
This is exactly what we delve into on the latest episode of the Employee Onboarding Podcast. Host Erin Rice, our resident people and operations star at Process Street, sits down with the trailblazing Leigh Elena Henderson. With over 20 years under her belt in corporate America, Leigh brings a whirlwind of HR insights and innovations.
Are you eager to discover the secret sauce to effective onboarding? Craving real-life stories from the HR frontlines? Or maybe you’re just keen to hear how a seasoned HR expert is reshaping the narrative of employee integration.
Either way, buckle up for an episode that’s set to revolutionize your perspective on welcoming new talent.
Podcast Introduction: Meet Leigh Elena Henderson, a seasoned HR expert.
HR Innovator Spotlight: Leigh’s journey with HR Manifesto LLC.
Icebreaker Moment: A light-hearted discussion on laundry habits.
Personal Experiences in HR: Leigh’s professional journey and passion.
Onboarding Experiences: Insights into effective & challenging onboarding processes.
First Week Priorities: The importance of connectivity in new hire integration.
Employee Engagement Strategies: Empowering new hires for success.
Remote Onboarding: Addressing the complexities and solutions.
AI in Onboarding: Exploring the potential impact of technology.
Organizational Fit and Culture: Leigh’s approach to hiring and cultural integration.
HR Besties Podcast: Introducing Leigh’s new HR-focused podcast.
In the latest episode of Process Street’s Employee Onboarding Podcast, we’re diving deep into the fascinating world of employee onboarding, guided by the insights of Vicki Ulinici, a seasoned HR enthusiast and career coach.
Hosted by Erin Rice from Process Street, we’ll explore a myriad of strategies and best practices that are reshaping how companies welcome and integrate new hires.
From discussing the evolving landscape of onboarding to understanding the importance of pre-boarding, this episode is a treasure trove of knowledge for HR professionals and business leaders alike.
Join us as we unpack the key takeaways from this enlightening conversation. Here’s a brief overview of the topics covered:
Introduction to the Podcast and Guests: Erin Rice sets the stage for a comprehensive discussion on onboarding with Vicki Ulinici, highlighting her rich experience in HR.
Ice Breaker and Personal Interests: A light-hearted start with Vicki sharing her recent reading interests, providing a personal touch to the conversation.
Deep Dive into Employee Onboarding: Vicki discusses her current role and her approach to various HR processes, focusing on employee engagement and satisfaction.
Personal Onboarding Experience: Insights into Vicki’s memorable onboarding experience at her current company, emphasizing the tailored approach and support she received.
Exploring Pre-boarding and its Impact on Onboarding: The significance of pre-boarding activities and how they contribute to a successful onboarding process.
Ensuring Success in Early Onboarding: Tips and strategies for new hires to navigate their initial onboarding phase successfully.
Onboarding in Various Working Arrangements: Discussing how Vicki’s company adapts onboarding for hybrid, remote, and in-person work settings.
The Future of Onboarding and Closing Thoughts: Vicki shares her vision for the future of onboarding, focusing on gamification, cross-departmental involvement, and the integration of AI tools.
Out of Wetmore Consulting Group, we’ve built a company that now focuses solely on identifying, documenting, and then building our clients processes within Process Street. So, that’s how our company came about. That’s what we do. – Adam Schweickert
This article is based on a segment from Process Street‘s Highway 2021 virtual event, where Adam gives us a detailed walkthrough of his onboarding process for new clients.
Client Onboarding 101 with Adam Schweickert of Wetmore Consulting Group was the fifth segment in Process Street’s Highway event.
Ever wondered if your new hire’s first ‘hello’ could be from a chatbot? Or if that glowing quarterly review could someday be delivered by an AI?
Tune in to our latest episode of Process Street’s Employee Onboarding Podcast, where Erin and Max Sher pull back the curtain on the future of employee onboarding, training, and those all-important ‘wow’ moments.
Discover why some traditions are worth keeping and where technology could step in to elevate the experience!
This episode covers:
Sher Agency structure & dynamics (as a globally distributed web design team)
How Max scaled up from a solo entrepreneur to a global team
How to improve digital onboarding efficiency
Important lessons Max learned about digital onboarding
How culture plays into good onboarding (especially remote)
The quest for the employee “wow” moment
Thoughts on the future of employee onboarding (including the role of AI)
Fairwinds Technologies was founded by leaders from the Department of Defense (DoD) and commercial technology space. The goal of Fairwinds Technologies was to combine the best of both backgrounds and bring the latest in commercial technologies to the military.
But as a new company, they realized that their procedures and processes were underdeveloped. That’s when they enlisted the help of Process Street to ensure they didn’t run into bigger operational problems later down the line.
In this post, I’m taking you through how Fairwinds Technologies uses Process Street to build out processes and assign ownership to their work by looking at:
In a world where employees are increasingly treated as mere cogs in a machine, new approaches to onboarding can provide a much-needed breath of fresh air, and help to unlock the potential to transform the way companies view and treat their workforce.
In this episode of Process Street’s Employee Onboarding Podcast, we’ve got a riveting conversation between Erica Gordon Roberts and our host Erin Rice, who discuss a unique onboarding strategy that doesn’t just tick the boxes but also establishes a deep-rooted emotional connection with new hires.
We’ll delve into:
The Importance of Buddy Programs
How different companies implement it
The unique approach to pairing ‘opposite’ employees
The Role of Intentional Pairing
Criteria for pairing, including different offices, roles, and personality traits
The objective of fostering diverse perspectives and inclusivity
The “Wow Factor” in Onboarding
Personalizing the onboarding experience through gifts
The process of gathering personal information to tailor the experience
Impact on Employee Retention
The link between personalized onboarding and longer tenure
How even those who leave become brand ambassadors
Company Culture and Onboarding
The influence of these practices on overall corporate culture
Real-life examples of the types of gifts given
Emotional Connection and Employee Loyalty
How small gestures can create a long-lasting emotional bond
Examples of the kinds of emotional connections made
Positive Experiences Upon Leaving a Company
The concept of turning even departing employees into brand ambassadors
Celebrating employees’ new opportunities
Join us as we explore the psychological underpinnings of this approach and its profound impact on employee retention and company culture. Discover why it’s the small, thoughtful gestures that can make the biggest difference, turning what could have been a forgettable start into an inspiring journey that employees will treasure for years to come.
Want to take your onboarding to the next level? You’re in for a treat with our latest podcast featuring Erin and Wristy, who dive into some game-changing approaches to humanizing the workplace and leveling up your team culture.
If you’re an HR pro, team leader, or just a culture-curious individual, this one’s for you.
Here’s what we’ll unpack:
“Culture Add” vs. “Culture Fit”: What’s the Real Deal?
The Power of a Team Charter: Saying Goodbye to Lengthy Presentations
Q&A Rounds: A Safe Space to Ask Anything
Buddy System & Mentorship: Two Sides of the Same Coin?
Creating “Wow” Moments in Onboarding
Ownership & Accountability: Why Your Employees Will Stick Around
So, if you’re ready to get some actionable insights straight from the experts, read on!
In this podcast episode, we interview Justine Van den Mooter from Qwilr about designing an effective onboarding experience.
We discuss creating a comprehensive onboarding process for all new hires, regardless of their role or location, fostering manager involvement, and providing a supportive environment for new employees.
Justine shares her experience in revamping Qwilr’s onboarding process and highlights the importance of proactive communication, personalized tasks, and maintaining excitement throughout the onboarding period. We also touch upon the challenges of onboarding in a globally distributed company.
Overall, the episode emphasizes the significance of a well-designed onboarding process in creating a positive employee experience.
