This article is based on a segment from Process Street‘s Highway 2021 virtual event, where Leverage CEO Nick Sonnenberg shares with us how his team kicked their operational efficiency into overdrive from start to finish.

Supercharging Operational Efficiency with Leverage CEO Nick Sonnenberg was the fourth segment of Highway.

You can check out our playlist of the full Highway event here, and don’t forget to create a Free Account with Process Street!

Here’s the Supercharging Operational Efficiency with Nick Sonnenberg segment in full:

• The scavenger hunt problem
• How fast should you scale your business?
• Complexity scales exponentially with team size
• CPR: Communicate, Plan, Resource
• Static knowledge vs. dynamic knowledge
• Pro-tips for optimizing company processes

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The commercial drone industry is still young – it desperately needs processes for compliance and efficiency

With all of the excitement surrounding commercial drone applications, it’s more important than ever to ask yourself – do you have the tools in place to maximize the potential of your drone fleet?

Without the proper tools to build and refine the perfect business processes, you risk wasting resources trying to figure out sub-optimal approaches to common problems.

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Most businesses waste way too much time on mundane recurring tasks that detract from high-level work.

So what’s the solution? Use automation to eliminate as much recurring work as possible.

The result is improved productivity (as much as 20-25% according to McKinsey).

About 66% of businesses have automated at least one business process, and it is expected that about 69% of all managerial work will be completely automated by 2024. 

In line with all of this, our engineering wizards have been unleashing a torrent of exciting new updates, and in this blog post, I’ll take you on a tour of the world of webhooks – one of our latest, and most awe-inspiring, features yet!

In the right hands, webhooks are nothing short of a game-changer, packed with endless possibilities. Let’s start with a basic overview.

This post is a collaboration between our Process Street Team and Corey Fradin, Founder of QuickBooost. Exploring topics like productivity, time management, and goal setting, QuickBooost helps you better utilize and take control of your time.

The pursuit of productivity is often simplified to a hero’s fable involving the conquest of willpower; the reality might be more about the systems we build around our work, and the clever things we do to make work easier.

You only have 24 hours in a day. You can reduce the problem of productivity to: How many tasks can I get done in that 24 hour period?

What you choose to do with your time – which tasks you prioritize, which you choose to delegate, which you choose to automate, all of these factors are directly the result of the productivity system you build around your work.

You already have a productivity system, you just might not realize. Even if you don’t feel productive, you can still look at what you’re currently doing and understand it in terms of some kind of system.

What that means is, you can break the situation into parts, like your goals, objectives, strategies, and tactics; how all of these things work together amounts to your productivity system.

Take for example David Allen’s Getting Things Done methodology. The GTD method is basically the idea of achieving mental focus by writing down your main tasks, and figuring out how you can break them down into smaller, more immediately actionable tasks.

This is a type of productivity system.

So, in this article, we’ll be looking at:

• What a productivity system actually is
• Why productivity systems are important
• How to build a simple productivity system
• Best practice tips on how to be productive
• Continuously improving your productivity system
• Extra productivity resources

In essence a productivity system is a lot like a straightforward process that helps you break down your workload into smaller, more manageable chunks, and ultimately do more work, more efficiently.

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Gabe Nelson is a content specialist of over 7 years of experience, currently working with bonus.ly. He has a passion and keen understanding when it comes to HR, employee management, and employee rewards. He has written hundreds of content pieces in numerous niches. Currently, he lives in Missouri with his wife and kids.

Your employees are the lifeblood of your business. They provide the support and manpower you need to function and grow. The level of success and the results you achieve will directly reflect the performance of your employees.

Satisfied employees are also more productive and efficient. However, a study showed that as much as 85% of employees are happy with their jobs and only 15% of employees are engaged in the workplace. Happy and engaged workers are more likely to feel personally invested in your business, leading them to work harder and smarter; this results in better products and more satisfied customers.

It’s also vital that employees know where they stand. Not receiving a promotion or a much-anticipated raise because of performance shouldn’t be a surprise to them. Conversely, they should also receive positive feedback for a job well done to keep them moving on the right track; this means that evaluating employees’ performance is an essential role of leadership.

So how do you guarantee an employee’s role is as fulfilling as possible? And how do you communicate how well they are doing in their roles?

In his Process Street article, we’ll be covering:

• Evaluating employee performance
• Creating a recognition system that perfectly fits your employees
• Managing and motivating your employees for success

Let’s jump right in!
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Hanson Cheng is the founder of Freedom to Ascend. He empowers online entrepreneurs and business owners to put the HR automation systems in place for growth and 10x their business.

Despite being responsible for managing human resources, the HR department is usually one of the most understaffed and overworked departments in many companies. This is because HR involves many manual, repetitive, and monotonous tasks—these range from recruitment to pay and benefits to everything else in-between.

Automating your HR processes will help you:

• Streamline workflows
• Ensure all your processes are consistent
• Reduce errors

Ultimately, HR automation saves you time and money — valuable resources you could better spend on other pressing HR tasks. Research shows that automation can help decrease administrative tasks by 49 percent for HR employers and 30 percent for HR professionals. The same study also revealed that up to 34 percent of HR departments said their organizations were slow in adopting HR automation.

In this Process Street post, we’ll be covering:

• What is HR automation?
• Benefits of HR automation
• 7 key HR processes to automate in 2021
• Why not automating HR processes can set you back In 2021
• HR automation: It’s not an option anymore

Let’s jump right in!

BPO examples are important to know.

Why?

At one point or another, many businesses reach a stage where they need to delegate some intensive processes to another provider.

This delegation, usually called Business Process Outsourcing (BPO), helps small businesses avoid hiring full-time teams to manage and measure the performance of different business processes. BPOs offer benefits from cost savings to a strong competitive edge, and they can help new and upcoming businesses grow more efficiently. 

Delegating one or more business processes doesn’t come without risks, though.

For every function or process that a business outsources to an external provider, the more organizational information they potentially jeopardize. The greatest threats to BPO, chief among them hidden costs that come with outsourcing, can severely damage a business’s customer push-back and satisfaction rates. 

To that end, let’s explore the main risks involved in BPO projects and how to mitigate them, as well as get a quick intro to BPO with specific examples and benefits. 

• BPO examples
• 3 common benefits associated with BPO examples
• 3 risks associated with BPO examples

We’re kicking off Season 2 of our Employee Onboarding Podcast with resident new hire onboarding experience experts Ashley Chain & Erin Rice discussing thought leadership in employee onboarding.

In this episode, Process Street’s Erin Rice (People Operations Coordinator) and Ashley Chain (Director of People & Operations) discuss the key components of what makes an awesome onboarding experience, as well as details and insights of Process Street’s own internal onboarding process.

Listen now (or read on) for intel on topics like:

• How to align company and departmental onboarding.
• Creating processes to wow new hires.
• Empowering new hires with actionable training material.
• What are the intangible aspects of new hire onboarding?
• How do you create a truly magical onboarding experience?

You can listen on Apple, Spotify, Google, Podchaser, Podcast Addict, Deezer, & all your favorite podcast platforms!

An employee feedback loop can be a great tool if you’re trying to improve the quality of your products or boost the satisfaction of your employees.

There are numerous benefits to gathering and utilizing feedback but there are also several key things to remember that will help you make your feedback loops as effective as possible.

We will look at the different types of feedback loops, how they can positively impact businesses, and the best practices for making them work the first time, every time.

What if your business could establish a culture that harnesses quality as an operational weapon? What if you could make quality a repeatable, instinctive pattern of work that puts your company at the front of the pack?

The past couple of years haven’t been easy for businesses. The snail-paced unfolding of Brexit brought uncertainty and disruption for British and EU businesses, and anyone connected to them. 

Then the ravages of COVID-19 shut large swathes of the world economy down and brought the Great Resignation in its wake. And now, inflation is rocketing skyward, the ‘r’ word is on everyone’s lips, and the cheap debt of the last decade is set to be curtailed by the Federal Reserve’s hiking of interest rates. 

It’s clear that we’re in the middle of a rough patch. Businesses need to take measured, proactive steps now to weather the storm and make themselves as strong, healthy, and competitive as they can be.

In times like these, it can be tempting to reach for the nuclear option and take dramatic evasive action: diversification, cost-cutting, remodeling, and risk analysis are the order of the day. 

Culture doesn’t get much of a look-in. But here’s why that’s a mistake – and why focusing on quality, and how to graft it into the heart of your cultural DNA, is one of the best things your business can do to prepare for the next few years.

• What is a culture of quality?
• Why does a quality culture matter?
• The four corners of a quality culture
• The role of leadership in a culture of quality
• Choosing the right tools for a quality culture
• Conclusion: Make a quality culture your objective

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