Management – Process Street

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12 HR Management Tips to Run an Effective Business (and Prevent Total Chaos)

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Effective human resources management prevents company-wide anarchy.

From solving internal disputes, to presenting a united front to customers, to just plain abiding by the law, HR is a vital discipline which is all too often generalized and pushed out of mind.

That’s why today I’ll be going through 12 HR management tips to help you keep your employees engaged and your company running smoothly. From the utter basics such as being open to hearing feedback on techniques like using social media to grow your network, keep reading to learn everything you need to know to avoid being another Michael Scott.

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The 17 Best Apps for Business: A Look at Our Team’s Home Screens

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With today’s fast pace of living, it’s vital to have on-the-go access to everything that’s important to your work.

Rather than staring blankly out of a window on your train or bus to work, you could then instead be planning your day and organizing meetings, or commenting on tasks and sorting through your inbox to avoid getting distracted at the office.

However, with the sheer variety of technology on offer it’s also difficult to know what mobile apps you should be using.

That’s why I asked the Process Street team to share the best mobile apps for business they have installed and how they use them.

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From the most valuable apps across our entire company to one-off niche cases that could do with a little more exposure, in this article I’ll highlight the apps that let our team stay productive and make every moment count.

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14 Law Office Management Tips to Run an Effective (and Legal) Business

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Law office management is one hell of a tightrope to walk.

On one hand, you’ve got the usual duties of managing a team and dealing with clients. On the other, you have the added pressure of a single mistake changing “business as usual” into a $50 million malpractice lawsuit.

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Now, I won’t claim to have expertise in any legal fields, but what I can do is trawl through hours of research to bring you the best law office management tips on offer.

In this post I’ll cover:

  • Document storage methods
  • Using cloud software (whether it’s appropriate, the benefits, and the risks)
  • Onboarding employees
  • How you can delegate work
  • Onboarding clients
  • How to arrange and conduct effective meetings with clients and employees
  • Security management methods
  • And more…

Read on to find out how you can improve your law practice in terms of efficiency, security, and productivity.
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8 Logistics Management Processes to Perfect Your Supply Chain

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No matter what kind of business you’re in, if you have a supply chain then it’s vital that you have a system of logistics management processes to guide how that chain runs.

Without set, trackable methods for ordering and managing stock, fulfilling customer orders, inspecting your facilities and so on, you’re leaving the success of your business (and the level of waste) up to random human error.

One participant described a customer who used air freight for items that went into long-term inventory. Another recounted how individuals ordered 100 units of a product which they had not even used 30 units of in the previous year. Uncoordinated buying led to different groups in the same facility paying different prices for the same goods and ordering uneconomically small quantities.” – MIT Center for Transportation and LogisticsA Sickly Supply Chain

To stop this kind of inefficiency and needless waste, we here at Process Street have created these 8 free logistics management templates.

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The E Myth Review: How to Create a Business That Won’t Ruin Your Life

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If all you want to know from this E Myth review is whether or not the book is worth reading, then go and buy a copy right now.

Michael Gerber passionately runs through the core reasons why so many small businesses fail from over 40 years of experience, and how to create a business that will be successful.

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Every year, over a million people in this country start a business of some sort… Within five years, more than 80 percent of them – 800,00 – will have failed.”
Michael E. GerberThe E Myth Revisited, p. 2

The book is a fascinating insight into the experience of Gerber dealing with not only failing businesses, but the people in charge of them who are often at their wit’s end. His drive to help them and satisfaction in seeing them blossom into true business owners is infectious, leaving you enthusiastic to start your own journey after every chapter.

It’s the same enthusiasm you can hear in Gerber’s voice when we interviewed him on Business Systems Explored to explore why small businesses fail.

If you’re running a small business that isn’t getting off the ground, want to know how to create a business that works, or have ever thought about how you could make a successful business to fuel your ideal lifestyle, then keep reading.

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8 Critical Change Management Models to Evolve and Survive

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For your business to survive it will need to evolve. For it to evolve, you need to make changes. Without a change management model, the success of those changes is up to nothing more than hope and dumb luck.

British Airways didn’t successfully overhaul their entire organization by making changes and crossing their fingers – they had a model and strategy to follow.

Before King began announcing layoffs, he explained his reasons… to prepare them for the upcoming change. Without his transparency, British Airways could have experienced employee backlash and negative press around all the layoffs.” – Laura Troyani3 Examples of Organizational Change Done Right

A model which paved the way for them earning $284 million in profit (the highest in its industry) within ten years of the changes.

I’ve already gone over how to form your own change management strategy, so today I’ll break down the change management models you can use to do the same for your business.

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How to Make a Change Management Strategy (and Defuse the Growth Time Bomb)

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As a business you need to be constantly evolving in order to survive and grow. At first you can oversee everything yourself, keeping tabs on everyone to make sure everything’s up to date and running as intended. Then you grow, and suddenly you don’t have time to monitor those changes. For all you know everyone could be saying “yeah, I did that yesterday”, but be cutting corners left and right.

That’s where having a change management strategy will save you.

By analyzing the changes you want to make and seeing how the rest of your company is affected, you can prepare your teams in advance and help guide them through the transition until the new method becomes routine. Whether you’re changing software, updating technology, hiring new staff, or starting a new projecteverything can benefit from a solid change management strategy.

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Every Timeline Template You’ll Ever Need (the 18 Best Templates)

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Using any of the following 18 timeline templates will cut the fuss out of presenting your data in a way that’s easy to understand and visualize.

Whether you’re showing off your company’s milestones to potential investors, breaking down a project into individual tasks for your team, or just organizing your week to come, these templates will let you forget about formatting and get straight down to recording and using your relevant data.

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Every single one of these is free to use and doesn’t require an email address, account creation, or anything of the sort – I’ve just collected the best templates from across the web in one place for you to have a wide selection. All 18 will be organized into one of four categories:

  • Calendar timeline
  • Linear timelines
  • Project timeline templates
  • Spreadsheet timeline templates

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How to Create a Project Request Form (and Why Your Company Needs One)

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Whether you’ve completed a project a hundred times before or you’re faced with a new challenge, having some kind of formal project request form prevents the whole operation descending into a game of broken telephone and wasted resources.

No matter how good your team’s discipline, if all they have to go on when you request a project is a vague message and their memory of the requirements, sooner or later you’re going to have a problem. Either a project will be started which won’t be worth your time or your instructions will be lost in the trickle down to those taking action.

Whilst on manoeuvers, a brigadier commanding a certain brigade stationed in Aldershot passed the word to the nearest colonel to him:

“Enemy advancing from the left flank. Send reinforcements.”

By the time it reached the end of the right flank the message was received:

“Enemy advancing with ham-shanks. Send three and fourpence!”’ – Garson O’Tool, relaying a real-world instance of broken telephone from 1914

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Process Adherence: What to Do When No One Follows Your Processes

Process AdherenceProcesses aren’t just a set of documents and rules that help your business run efficiently and reduce human error…

They’re also something that needs to be part of your company culture. Process adherence is the culture side of systemization, and that makes it one of those hard to grasp concepts without many solid rules.

The culture of processes — instead of the act of writing and optimizing them — is something we’ve been meaning to cover for a while because we know it’s a big problem for our users.

Incidentally, we got an insightful comment on our article about creating an operations manual from MamaRed Knight. She outlined an age-old problem with process adherence:

“[Process adherence] is something I’ve been dealing with since I started formally creating documentation in ’83. It really must start at the top level where they don’t answer questions, they ask if it is “in the manual” and it ripples down.

It does take time because, frankly, a very teensy tiny percentage of people want to look something up98% want to ask someone and be done with it.”

In this quote, she highlights two main issues:

  • Employees don’t want to look up processes
  • Procedures are passed on informally by hearsay

In this post, I’m going to explain why processes fail because of human nature, and then unpack each reason with an explanation of how you can improve process adherence in each area.

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