Joanne Camarce is a digital marketing expert specializing in SEO, eCommerce, and social media. She loves meeting new people and embraces unique challenges. When she’s not wearing her marketing hat, you’ll find Joanne fine-tuning her art and music skills.
80% of consumers say that customer experience is just as important as the products or services that a company provides.
Employees and new hires must have the skills to create positive experiences that bring customers back and get them to spread the word about your brand.
This is where people intelligence comes in.
People intelligence isn’t just a buzzword or a passing fad. 71% of organizations now see it as a high priority.
But what does people intelligence mean, and how can you apply it in your company?
In this Process Street blog post, we’ll look at the following:
- What is people intelligence?
- How can you apply people intelligence
- How can improving customer service boost your bottom line?
- Tips for building your company’s people intelligence
Let’s dive in!