Turn your Slack Workspace into a super-tool for recurring work with our new Slack App. You can receive Process Street notifications, work on tasks, approve or reject decisions or documents, and complete checklists, without ever having to leave Slack 🤯!
Open fewer tabs, work from one place, and add more time back into your day with Process Street’s Slack App.
Sounds good, right?
That’s because it is. But, don’t take our word for it, read this post to get a quick overview of:
Condescending sarcasm aside, I am of course talking about paper forms. But this article isn’t about paper forms, per se; it’s about how you can get rid of paper forms in your business with form automationsoftware.
Publishing is the future of commerce, and no industry knows this better than the publishing industry. Whether you’re a fine artist like the cast of The Handmaid’s Tale, or a business, no matter your venue, you need to transform your content into a high-quality experience that stands above the competition.
For these noble causes, small and large publishers have joined forces to create the industry’s most powerful collaboration. For years, they’ve developed their own content management systems, (CMS) systems like WordPress, to power their new content. If you’re a writer, you’ve been spending thousands on graphics, forms, and audio equipment, alongside all the other expenses inherent to working with a CMS system. But, now’s the time to update your CMS system and cut out the middleman. Continue Reading
Buyer journeys are becoming more and more complex, not to mention competitive. To stay afloat, you should maximize every interaction you make with each potential customer. You need to focus on building meaningful relationships with your prospects through consistent personal interactions.
That is exactly what sales engagement is and, coincidentally, what this Process Street post is all about.
In this article, we’ll talk about the importance of sales engagement and give you some tips on how to get started. This is a brief overview of what’s to come:
This is a guest post written by Alexis Humphrey. Agency owner turned business coach, Alexis Humphrey is on a mission to help freelancers and agency owners maximize their potential by showing them how they can earn more and work less so they can create a life they love. Connect with her on Linkedin or join her private Facebook group.
Steve Jobs built his empire around one clear principle – simplicity is the ultimate sophistication.
In his own words:
“Simple can be harder than complex: you have to work hard to get your thinking clean to make it simple. But it’s worth it in the end because once you get there, you can move mountains.” – Steve Jobs, Apple’s Steve Jobs
What does Buffet look for when he invests in a business?
The answer: Something that is simple and reproducible, like Coca Cola, McDonalds or Gillette. These businesses work like machines – the production process is repeatable, and the output is always the same.
In this Process Street article, you will learn how to fine-tune your service-based business into simple and reproducible processes, building a remote agency machine.
This transformation requires consistency and the consistency of processes. With Process Street, this consistency becomes easily attainable. Learn how to set up Process Street processes and establish a solid ground to build your remote agency machine. A remote agency that works on automation, documented processes and requires very little of your time. A remote agency that brings in money, whilst you lay back sipping pina colada’s on a Brazilian beach.
Of course it does.
Click on the relevant subheaders below to jump to that section. Alternatively, scroll down to read all we have to say.
This is a guest post by Rahul Varshneya, the co-founder and President of Arkenea. Rahul has been featured as a technology thought leader in numerous media channels such as Bloomberg TV, Forbes, HuffPost, Inc, among others.
Several organizations use a wide range of tools to execute and monitor their internal processes. These systems are interfaced by human agents who pass on the data output from one system as input to the next system in the pipeline.
Because of the non-automatic nature of manual execution, manual data entry work makes these processes slow and error-prone.
Wouldn’t it be nice if you had these interfaces taken care of automatically?
That’s right, we are talking about Robotic Process Automation (RPA) – a transformational paradigm that optimizes such processes by automating repetitive, rule-driven tasks.
According to Forrester Research, RPA market revenue is expected to gross $1 Billion USD in 2019.
With RPA and by using RPA tools, your internal processes can be finished faster and more efficiently. It would free your agents from trivial data entry and data exchange tasks so you could deploy them to do more strategic process initiatives.
In this article, we at Process Street will present 5 best practices for RPA. We will then introduce our favorite RPA tools, so you can walk away with actionable robotically automated processes.
This article has been structured as the following:
Automation has been one of the key emerging trends of the late 2010s, and will likely be a defining characteristic of the 2020s.
It’s something we’ve covered extensively at Process Street, and something we’ve taken huge advantage of internally as well.
The move from companies only providing enterprise-level API access to their software over to commercially available Internet of Things style mass integration has been a dramatic shift in the marketplace. This has opened up huge potential for individuals and small businesses; you can integrate with thousands of services in just a few clicks.
Now, so many services, SaaS products in particular, provide a means to integrate with other platforms that there are very little restrictions on what you can and cannot automate.
Tools like Zapier, Flow, and IFTTT have made these integrations so easy that anyone can set them up.
But they’re not the only ones – new connectors and middlemen are cropping up all the time, helping people without tech skills connect with APIs or Webhooks of their choosing. The No-Code Movement has gone mainstream and it now has a full suite of tools at its disposal.
Even in 2015, according to Chui, Manyika, and Miremadi writing in the Harvard Business Review, not only could a marketing executive be automating activities which account for between 10-15% of their current time using existing technology, but for 60% of existing US jobs, 30% of their time could be reduced by automation.
For those interested in that kind of thing, you should check out Four Fundamentals of Workplace Automation by McKinsey. An illuminating text which is already somewhat out of date!
Here at Process Street, we integrate with thousands of other apps and platforms via Zapier, we have large customers making use of our API, and we’ve now added webhooks to our array of automation options to try to cover the rest of the use cases our customers tell us about.
In this article we’ll be looking at career coaching and, more specifically, how career coach Ari Meisel does it.
It does feel a disservice, however, to say Meisel is only a career coach. He’s also an author, speaker, podcast creator, productivity coach, leadership coach, business coach, and entrepreneurial strategist. He’s been featured in The Wall Street Journal, TechCrunch, Refinery29, TEDxEast, and has gained rave reviews from industry leaders.
“I asked Ari Meisel for consultancy because my business was phenomenally successful, but the systems and processes we had, we could not keep up with our growth. He not only sorted us out but inspired us to venture into uncharted territory.” – Michael Hyatt, Founder of Michael Hyatt and Company
This is a guest post from Brayn Wills, knowledge management manager at ProProfs. He is responsible for creating unique and relevant content on knowledge base tools and keeping track of the latest developments in the realm of knowledge management. In his free time, he is either reading a new book or exploring offbeat destinations.
When customers deal with businesses, they expect a great experience. This means that some kind of customer support needs to be available to them, around the clock.
Of course, providing quality customer support with real human agents managing helpdesks 24/7 is an expensive proposition.
On the other hand, companies need to make it easy for customers to access information to solve common queries – this is a vital factor in the journey towards consistent, high-quality customer satisfaction.
Many organizations are now implementing customer self-service via traditional and online platforms to ensure that neither the business nor the customer suffers.
This helps them to deliver a double whammy of maintaining their overheads while improving their efficiency in customer service, both of which result in improved customer experience.
With the adoption of digital services, self-service is gradually minimizing the burden on live agents too. It is also allowing businesses to successfully meet customer expectations with regards to servicing queries in a more timely and regulated fashion.
However, going overboard with the automation of customer support self-service can be a risky move for businesses. While it may help in curbing expenses, it may take an adverse toll on customer satisfaction and the overall reputation of the business. Therefore, the key is to hit the right balance between man and machine.