The Best Process Management Platform for 2024

Efficiency is not just a goal, it’s the foundation of success. Using a process management platform is the quickest way to achieve it.

As pioneers in revolutionizing operational excellence, we understand the important role that process management platforms play in improving productivity, streamlining operations, and achieving superior outcomes.

That’s why we are delighted to introduce you to the transformative power of process management platforms, also known as Business Process Management (BPM) platforms.

Process management platforms provide a comprehensive toolkit to map out and visualize complex processes, automate repetitive tasks, and monitor performance in real-time.

Let’s unlock new possibilities and pave the way for a brighter future of operational excellence.

• What is a Process Management Platform? 
• 19 Best Process Management Platforms
• Why Are Efficient Business Processes Important?
• What Are the Benefits of Using a Process Management Platform?
• What Are Some Key Features of a Process Management Platform?
• Customization Options for Complex Projects

What is a Process Management Platform?

A process management platform is also known as a Business Process Management (BPM) platform.

A BPM platform helps businesses improve operational efficiency, enhance productivity, and achieve better process outcomes.

Key features of BPM platforms include:

• The ability to map out and visualize complex processes
• Automate repetitive tasks
• Monitor performance in real-time
• Continuous process improvement and optimization

19 Best Process Management Platforms

Process Street

Process Street is one of the most powerful process management platforms. It is designed to create, track, and optimize workflows and standard operating procedures (SOPs) through workflow-based automation and integration.

Key Features:

• Robust automation capabilities
• AI-powered workflow generator
• Integrates with 1000’s popular apps
• Huge gallery of premade templates for any industry
• Trusted by top companies like Salesforce, Cisco, and Colliers 

Pros:

• Beginner friendly 
• No-code interface

Cons:

• May be pricey for startups

Best for: Medium-sized businesses and enterprises looking for a straightforward solution to document and automate processes efficiently.

Why it’s a good process management platform: Process Street offers a simple yet effective way to create and manage workflows. It is ideal for businesses looking to streamline their processes without complex features.

Nintex

Nintex offers process management and automation solutions that empower businesses to automate workflows, streamline processes, and improve productivity.

Key Features:

• Workflow automation
• Process optimization
• Integration with other business tools

Pros:

• Robust workflow automation capabilities

Cons:

• Pricing may be high for small businesses
• Complex implementation process

Best for: Enterprises and large organizations looking for a comprehensive business process automation platform with advanced features and integration capabilities.

Why it’s a good process management platform: Nintex provides powerful workflow automation tools and seamless integration options, making it suitable for businesses seeking to streamline and optimize their processes efficiently.

Tallyfy

Tallyfy is a process management platform allowing businesses to map, automate, and optimize their workflows with process mapping, task automation, and analytics.

Key Features:

• Process mapping and optimization
• Task automation
• Analytics and reporting

Pros:

• Intuitive interface for process mapping

Cons:

• Limited integrations with other business tools
• May lack advanced features compared to some competitors

Best for: Small to medium-sized businesses looking for a straightforward process management tool with essential features for automation and optimization.

Why it’s a good process management platform: Tallyfy provides essential process management features in an easy-to-use interface, making it suitable for businesses focused on simplicity and efficiency.

Pipefy

Pipefy enables businesses to streamline and automate their processes with customizable workflow templates, task management, and process analytics.

Key Features:

• Customizable workflow templates
• Task management
• Process analytics

Pros:

• Robust task management features

Cons:

• Learning curve for customization
• Limited reporting capabilities compared to some competitors

Best for: Businesses looking for a flexible process management tool with extensive customization options and robust task management features.

Why it’s a good process management platform: Pipefy offers a high level of customization and task management capabilities, making it ideal for businesses with unique workflow requirements.

Monday.com

Monday.com provides a flexible platform for process management, project management, and team collaboration with customizable workflows and reporting features.

Key Features:

• Task tracking
• Reporting features

Pros:

• User-friendly interface
• Highly customizable to fit various business needs

Cons:

• Pricing may be higher for larger teams
• Advanced features may require additional training

Best for: Teams and organizations looking for a versatile platform that combines process management, project management, and collaboration tools in one solution.

Why it’s a good process management platform: Monday.com offers a comprehensive suite of tools for managing processes, projects, and collaboration, making it suitable for teams seeking an all-in-one solution.

Lucidchart

Lucidchart offers visual process mapping and diagramming tools that enable businesses to easily design, analyze, and optimize their workflows.

Key Features:

• Visual process mapping
• Diagramming tools
• Collaboration features

Pros:

• Intuitive interface for creating visual workflows

Cons:

• Limited advanced process management features
• May require integration with other tools for full process automation

Best for: Businesses looking for a tool specifically focused on visual process mapping and diagramming to enhance their process management efforts.

Why it’s a good process management platform: Lucidchart provides intuitive tools for creating visual representations of workflows, making it easier for teams to understand and optimize their processes visually.

Signavio

Signavio provides process modeling and management solutions that help businesses visualize, analyze, and optimize their processes for better efficiency and compliance.

Key Features:

• Process modeling
• Process analysis

Pros:

• Advanced process modeling capabilities
• Compliance management features ensure adherence to regulatory requirements

Cons:

• Steeper learning curve for complex features
• Higher pricing compared to some competitors

Best for: Enterprises and large organizations seeking comprehensive process modeling and management solutions with a focus on compliance and efficiency.

Why it’s a good process management platform: Signavio offers advanced process modeling and compliance management features, suitable for businesses that prioritize regulatory compliance and process efficiency.

Celonis

Celonis offers process mining and analytics software that enables businesses to visualize, analyze, and improve their processes by uncovering inefficiencies and bottlenecks.

Key Features:

• Process mining
• Process analytics
• Process optimization

Pros:

• Powerful process mining capabilities
• Advanced analytics for process optimization

Cons:

• Higher learning curve for complex analytics features
• Pricing may be prohibitive for smaller businesses

Best for: Enterprises and large organizations looking to leverage advanced analytics and process mining techniques to optimize their business processes.

Why it’s a good business process management software: Celonis provides powerful process mining and analytics tools that allow businesses to gain deep insights into their processes and identify areas for improvement, making it suitable for organizations focused on process optimization.

Bizagi

Bizagi is a digital process automation platform that allows businesses to model, automate, and optimize their processes with low-code tools and workflow automation capabilities.

Key Features:

• Digital process automation
• Low-code tools
• Workflow automation

Pros:

• User-friendly interface with low-code tools
• Robust workflow automation capabilities

Cons:

• Limited advanced customization options
• Integration capabilities may be lacking compared to some competitors

Best for: Businesses seeking a digital process automation platform with low-code tools for rapid process development and automation.

Why it’s a good business process automation platform: Bizagi offers an intuitive interface and powerful workflow automation capabilities, making it ideal for businesses looking to automate their processes quickly and efficiently.

Kissflow

Kissflow is a cloud-based business process management (BPM) software enabling organizations to automate their processes and streamline workflow with customizable forms and reports.

Key Features:

• Cloud-based BPM
• Customizable forms
• Workflow management

Pros:

• Easy-to-use interface
• Customizable forms for diverse process needs

Cons:

• Limited advanced automation features
• Pricing may not be suitable for smaller businesses

Best for: Small to medium-sized businesses seeking a user-friendly BPM software with customizable forms and workflow management features.

Why it’s a good business process management tool: Kissflow offers simplicity and flexibility in managing workflows, making it suitable for businesses looking for an easy-to-use BPM solution with customizable features.

ZenHub

ZenHub is a project management and collaboration platform built directly into GitHub, providing teams with tools for better workflow management, issue tracking, and agile project planning.

Key Features:

• Integration with GitHub
• Agile project planning
• Issue tracking

Pros:

• Seamless integration with GitHub for developers
• Agile project management features

Cons:

• Limited standalone project management capabilities
• Requires a GitHub account for full functionality

Best for: Development teams using GitHub as their primary platform seeking agile project management tools integrated with their workflow.

Why it’s a good multi-cloud management platform: ZenHub offers a seamless integration with GitHub, allowing development teams to manage their projects and workflows efficiently within their existing ecosystem, making it suitable for software development processes.

Wrike

Wrike offers project management and collaboration software with customizable workflows, task management, and real-time collaboration features to streamline processes and improve team productivity.

Key Features:

• Customizable workflows
• Task management
• Real-time collaboration

Pros:

• Flexible customization options for workflows
• Robust task management features

Cons:

• Learning curve for advanced features
• Pricing may be higher for larger teams

Best for: Teams and organizations seeking a comprehensive project management solution with flexible workflows and collaboration features.

Why it’s a good business process management software: Wrike provides customizable workflows and robust task management features, allowing teams to streamline processes and improve productivity, making it suitable for managing various business processes effectively.

Asana

Asana provides a versatile platform for task and project management with customizable workflows, task dependencies, and collaboration features to help teams streamline their processes and stay organized.

Key Features:

• Customizable workflows
• Task dependencies
• Collaboration features

Pros:

• Intuitive interface for task and project management
• Flexible workflow customization options

Cons:

• Advanced features may require additional training
• Pricing may be higher for larger teams

Best for: Teams and organizations looking for a flexible task and project management solution with robust workflow customization options.

Why it’s a good business process management tool: Asana offers customizable workflows and collaboration features, allowing teams to streamline their processes and stay organized, making it suitable for managing various business processes effectively.

ClickUp

ClickUp is a productivity platform that offers customizable project management, task management, and collaboration tools with workflow automation capabilities to streamline processes and increase efficiency.

Key Features:

• Customizable project management
• Task management
• Collaboration tools

Pros:

• Comprehensive suite of productivity tools
• Workflow automation capabilities

Cons:

• Steeper learning curve for complex features
• Interface may feel overwhelming for some users

Best for: Teams and organizations seeking a versatile productivity platform with customizable project management and collaboration features.

Why it’s a good business process automation platform: ClickUp provides a wide range of productivity tools and workflow automation capabilities, allowing teams to streamline processes and increase efficiency, making it suitable for managing various business processes effectively.

Airtable

Airtable is a flexible database and collaboration platform that enables teams to organize, track, and manage their workflows with customizable databases, task lists, and project management tools.

Key Features:

• Customizable databases
• Task lists
• Project management tools

Pros:

• Highly customizable to fit various workflow needs
• Intuitive interface for organizing and tracking data

Cons:

• Advanced features may require some learning
• Pricing may be higher for larger teams or advanced features

Best for: Teams and organizations looking for a versatile platform to organize and track their workflows with customizable features.

Why it’s a good business process management software: Airtable offers highly customizable databases and task management features, allowing teams to organize and track their workflows effectively, making it suitable for managing various business processes.

Smartsheet

Smartsheet offers a work execution platform with customizable project management, collaboration, and automation tools to streamline processes and improve team productivity.

Key Features:

• Customizable project management
• Collaboration tools
• Automation tools

Pros:

• Flexible platform for various work execution needs
• Robust collaboration and automation features

Cons:

• Learning curve for advanced features
• Pricing may be higher for larger teams or advanced features

Best for: Teams and organizations seeking a flexible work execution platform with customizable project management and automation tools.

Why it’s a good business process management tool: Smartsheet provides customizable project management and automation features, allowing teams to streamline processes and improve productivity, making it suitable for managing various business processes effectively.

Jira

Jira is a project management and issue tracking platform designed for software development teams, offering customizable workflows, task management, and real-time collaboration features to streamline processes and improve productivity.

Key Features:

• Customizable workflows
• Task management
• Real-time collaboration

Pros:

• Tailored for software development teams with specific needs
• Extensive customization options for workflows

Cons:

• Steeper learning curve for non-technical users
• Interface may feel complex for some users

Best for: Software development teams seeking a robust project management and issue tracking solution with customizable workflows.

Why it’s a good processes platform: Jira allows teams to streamline their processes and improve productivity, making it suitable for managing various business processes effectively.

Zoho Creator

Zoho Creator is a low-code application development platform that allows businesses to build custom applications and automate their processes with drag-and-drop tools, workflow automation, and integration capabilities.

Key Features:

• Low-code application development
• Workflow automation
• Integration capabilities

Pros:

• User-friendly interface with drag-and-drop tools
• Extensive integration capabilities with other Zoho applications

Cons:

• Limited advanced customization options compared to some competitors
• Pricing may be higher for larger teams or advanced features

Best for: Businesses seeking a low-code platform to build custom applications and automate their processes with ease.

Why it’s a good business process automation platform: Zoho Creator offers a low-code environment and workflow automation capabilities, allowing businesses to automate their processes efficiently, making it suitable for managing various business processes effectively.

ProcessMaker

ProcessMaker is an open-source business process management and workflow automation platform that allows organizations to design, automate, and deploy workflows with ease.

Key Features:

• Workflow design
• Process automation
• Deployment capabilities

Pros:

• Open-source platform with community support
• Flexible workflow automation features

Cons:

• Limited advanced features in the open-source version
• Requires technical knowledge for customization and deployment

Best for: Organizations seeking open-source business process management and workflow automation solutions.

Why Are Efficient Business Processes Important?

Efficient business processes are crucial for modern organizations as they play a significant role in contributing to competitive advantage, value creation, and overall business success.

Streamlining and optimizing business processes enable companies to operate more smoothly, save time and resources, and better meet customer needs.

This, in turn, helps organizations gain a competitive edge over their peers and build a strong reputation in the market.

What Are the Benefits of Using a Process Management Platform?

A process management platform is a tool designed to improve and streamline workflows within an organization.

By using a process management platform, businesses can achieve greater efficiency, transparency, and accountability in their operations.

This powerful technology offers a wide range of benefits, so let’s explore them in more detail.

Streamlining Repetitive Tasks

Some of the most time-consuming repetitive tasks in your workflow probably include data entry, invoice processing, and email management. 

So, if you manage these tasks through manual data entry and templates, you’re doing more work than necessary!

To streamline these tasks, one potential method is to implement automation tools such as data entry software for inputting data, using automated invoice processing applications, and setting up email filters and rules to manage incoming emails more efficiently.

For example, using Optical Character Recognition (OCR) technology for data entry can significantly reduce the time spent on manual input.

Investing in invoice processing software can automate the extraction of information from invoices, saving time and reducing errors.

Lastly, creating rules and filters for email clients can help categorize and prioritize incoming emails, saving time and increasing productivity.

Enhancing Digital Transformation 

Leveraging BPM, low-code (or better, no-code!), and AI tools is crucial for enhancing digital transformation efforts within remote teams.

These tools can streamline processes, automate tasks, and improve productivity.

By incorporating collaboration features within process management tools, teams can work seamlessly across geographically dispersed locations.

This ensures that everyone is on the same page and can contribute to projects in real time.

Using collaboration tools such as messaging platforms, file-sharing systems, and notifications is essential for improving communication and reducing data redundancy.

These tools enable remote teams to share information, provide feedback, and stay updated on project developments.

Real-Time Monitoring and Analysis

Real-time monitoring and analysis can be achieved using process management software through the use of reporting and analytics tools.

This software allows organizations to track and monitor their business processes in real-time, collecting data on various workflow parameters such as time, cost, and resource utilization.

Reporting and analytics tools enable the organization to identify trends, patterns, and anomalies in the data, helping them to make data-driven improvements.

In the monitoring phase of a Business Process Management (BPM) lifecycle, organizations can identify new or unexpected workflow bottlenecks by continuously tracking their processes’ performance.

This allows them to collect data on issues and performance, which can then be analyzed to make necessary adjustments and improvements.

What Are Some Key Features of a Process Management Platform?

From workflow automation and process modeling to real-time monitoring and reporting, a process management platform is designed to facilitate smooth and standardized operations.

Workflow Automation

Some top workflow automation software options include Process Street and Nintex Workflow Automation.

Process Street

Process Street offers key features such as:

• Workflow automation to streamline tasks and processes.
• Process modeling to visualize and define workflows.
• Task management to assign, track, and manage tasks effectively.
• Collaboration tools to foster teamwork and communication.
• Integration capabilities to seamlessly connect with other tools and systems.
• Real-time monitoring to monitor process status and performance.
• Reporting and analytics to track metrics and optimize processes.
• Compliance and audit trails to ensure regulatory compliance and accountability.

Nintex Workflow Automation

This software offers features like drag-and-drop workflow design, process mapping, and document generation. Pros include seamless integration with Microsoft products, while cons may include a relatively high price point.

Each of these workflow automation options has its own strengths and weaknesses, so it’s important to consider specific business needs and requirements when choosing the right solution.

Task Management Capabilities

The business process management tools mentioned in the article offer robust task management capabilities.

They provide features for assigning tasks to specific team members, setting deadlines for each task, and tracking the progress of individual tasks and overall projects.

These tools also allow for the creation of task dependencies and provide notifications and reminders to ensure that deadlines are met.

To ensure team members are accountable for their responsibilities, these tools offer features such as task ownership, task status updates, and performance metrics.

Team members can be assigned specific tasks, and the progress of each task is transparent to the entire team.

This transparency fosters accountability as team members can see who is responsible for each task and track their progress.

Integration with Other Tools and Applications

When it comes to integrating with other tools and applications, seamless communication and data sharing are key.

Whether it’s connecting with customer relationship management systems, project management tools, or data analytics platforms, a smooth integration process is vital for maximizing efficiency and productivity.

By integrating with other tools and applications, businesses can streamline processes, reduce duplicated efforts, and gain valuable insights from the combined data sources.

This can lead to a more unified and cohesive approach to managing and utilizing information across various systems, ultimately resulting in better decision-making and improved overall performance.

With the right integration strategy in place, organizations can leverage the benefits of different tools and applications to create a more connected and optimized operational environment.

Third-Party Application Compatibility

To ensure compatibility with third-party applications, improved collaboration tools such as messaging and file sharing systems must meet certain requirements. 

First, the messaging system should support commonly used formats and protocols to facilitate communication with a wide range of applications.

It should also integrate with popular messaging platforms to enable seamless interaction. 

In terms of file sharing, the system must support various file types andintegrate with cloud storage services for easy access and sharing.

Specific integration capabilities and limitations that may impact the software’s ability to work with other applications include the need for open APIs to enable integrations with third-party software.

The system should have the ability to customize and configure integrations based on the specific needs of the business.

Limitations may arise if the collaboration tools lack support for certain file formats or if they have limited integration options with popular applications.

Seamless Integration with Project Management Tools

BPM software plays a crucial role in seamlessly integrating with project management tools to optimize one-time activities and projects. By effectively connecting BPM software with project management tools, organizations can streamline their processes, improve collaboration, and maximize efficiency.

This seamless integration allows for better task coordination, resource allocation, and monitoring of project timelines, resulting in improved project outcomes.

In digital transformation initiatives, BPM software is essential in utilizing hyper-automation tools to automate repetitive tasks and improve overall efficiency.

BPM software utilizes the BPMN (Business Process Model and Notation) method for modeling, which provides a standardized and visual representation of business processes, making it easier to understand and optimize workflows.

The features and capabilities of BPM software that enable seamless integration with project management tools include:

• Advanced task management
• Real-time collaboration
• Automated notifications and alerts
• Customizable workflow templates
• Integration with popular project management platforms such as Asana, Trello, and Jira.

These features ensure that BPM software can effectively synchronize with project management tools, enabling organizations to achieve greater operational excellence and project success in their digital transformation journey.

Customization Options for Complex Projects

When it comes to complex projects, customization options are essential for meeting specific requirements and unique challenges.

Whether it is tailor-made software solutions, personalized project management processes, or customized communication strategies, having the ability to adapt and tailor resources to the specific needs of a complex project is crucial for achieving success.

Business Rules Configuration

Business rules configuration is the process of defining, managing, and implementing the rules that govern the behavior of an organization’s business processes and systems.

The key components involved in business rules configuration include rule types, conditions, and actions. Rule types can include decision tables, constraints, and calculations.

Conditions determine when a rule should be applied, while actions define the outcome of applying the rule.

Business rules are used to automate and enforce specific processes within an organization.

For example, in a retail business, business rules can be configured to automatically apply discounts based on certain conditions, such as the purchase of a certain amount of products.

In a customer service setting, business rules can be used to enforce response time targets by automatically escalating open tickets if they are not resolved within a specific timeframe.

In these examples, the business rules are used to automate the application of discounts and the enforcement of service level agreements, leading to more consistent and efficient operations.