At Process Street, we’re proud to rock process management. So much so, we try to encourage a culture of continuous improvement across all of our internal teams & processes.
It’s even in our name.
So how is it that our content team ended up using a process that was in pretty dire need of a redesign?
And not just any process, mind you – the process of processes. The process we live and breathe by. The process that defines everything we do – including this very post. The one process to rule us all.
That’s right: Our blog production process was broken.
We knew it, too. That was the worst part. The entire team was painfully aware of exactly how broken and inefficient the blog production process (BPP) had gotten.
But you know how it is. Redesigning the blog production process became that thing that’s always on tomorrow’s to-do list.
By the time we finally found the capacity to tackle the process redesign project, there were more exceptions to the process than rules – which is not a good process management system at all.
So the question became: How do we redesign a process that is constantly in use without breaking everything?
This is how we did it.
- Challenge: Our most essential process… broke
- Solution: Reengineer the process… But when?
- Results: A process that works; a team that’s productive
- Future: Continuous assessment & improvement