Creating & Managing Folders

Folders are a great way to keep your workflows and Pages organized and can also be used to manage permissions for different teams of users or different departments in your organization.

For example, each team in your organization (eg, HR, sales, finance, etc) can have their workflows in a separate folder, giving them access to only the processes or Pages that they need to see.

This increases productivity and security, as no one has access to workflows and workflow runs which they do not need to see.

Users: In order to create folders, you must be an Administrator in your organization. Admins and Full Members with ‘edit’ permission can manage folders, once they have been created. 

Creating folders

To create a new folder, first head to your Library at the top of your screen.

Click the “New” button in the top left corner of your library and select “Folder“.

Give your folder a name and click “Create” to finish.

In the example above we’ve created a folder on the library home page and you’ll see that “Library” is highlighted.

Creating subfolders

If you’d like your new folder to be added to an existing folder, you can select the location from the list shown below.

If you already have sub-folders, click the main folder’s name or click the down arrow to expand all your options.

Select the sub-folder you’d like to create your new folder in and click “Create” to finish.

Managing folders

To access a folder’s settings from your library, click the cog on the right of your view to open the menu.

You can also click a folder’s name to open it, and then click the cog at the top of your screen to access settings from there.

Rename a folder

To rename a folder, select “Change folder settings” from the menu.

By default, this opens on the “Properties” tab. Here you can type in the new name for your folder, then click “Update” to save your changes.

Pro Tip: Since folders (and workflows) are displayed in alphabetical order by default, you can rename them or prefix them with numbers, to help show them in the order you prefer.

Delete a folder

To delete a folder you need to be an Admin or the person who created the folder. 

You can delete folders from the properties area shown above, or from your library; click the cog next to your folder’s name and select “Delete this folder” from the dropdown.

Note: You can only delete empty folders. If you have workflows in there, you would need to delete them first, and then delete the folder.

Move a folder

You can move one folder to another location in your library, by clicking the cog next to your folder’s name, and selecting “Move this folder“. Click on the folder you’d like to move this folder into and click “Move” to finish.

Note: You cannot move folders between different organizations, only workflows.

Manage folders permissions

To manage the users assigned to a folder, click the cog next to your folder’s name and select “Assign members“.

Invite a member

Invite a Full Member by typing their email address, then click “Invite” grant them permission on your folder, select “Invite as Free Member” to do just that.

Manage existing permissions

You can change the permissions of an existing user or group by clicking the dropdown shown below to select a different permission level.

Free members can be given “edit” or “view” permissions, while you have 4 options for full members, shown above.

Learn more about the options for setting user permissions.

Remove a user or group

Remove a user or group from the folder entirely (click the remove user icon to the right of their entry to unassign them from that folder).

Move workflows into folders

Once you have created folders, you can move your workflows into them.

Click your workflow’s name to open the right-hand menu and click “More options” then click “Move“.

Your folder list will appear. To move your workflow into one of your folders, simply click on the name of the folder and then click “Move” to finish.

Move Pages into folders

You can also store Pages in folders.

When viewing your published Page, click the three dots shown below and select “Move“.

Next, you can choose the folder you’d like to move your page into. Make your selection and click “Move” to finish.

Learn more about managing folder user permissions and take a look through our overview of all user permissions.


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