All posts in Quality Control


Content Optimization: Fix Underperforming Content Without Tossing It Out

Content optimization

This is a guest post from internet marketing specialist Deana Kovač at Point Visible, a digital agency providing custom blogger outreach services. In her free time, she enjoys listening to music and singing karaoke – and she just can’t start her day without a hot cup of coffee!

With millions of blog posts being published daily, consumers are exposed to more content than ever before. This is intense competition, meaning not every piece of content is going to stand out.

Statistics show that 65% of marketers rank the production of engaging content as their biggest challenge – yes, churning out quality information can really be a hard task.

The Process Street blog has been going for a while now. Since 2014, to be precise. Along the way, we figured out a pretty solid process for making the most out of old content.

It’s a kind of content optimization: optimize existing underperforming content by making small, but impactful changes.

With a few tweaks to the information and layout that is already there, you can negate the need for time heavy research required for a fresh piece.

Additionally, underperforming content harms your SEO efforts. Google has said as much.

What’s more, recent SEO research suggests that having many low‐value‐add URLs can negatively affect a site’s crawling and indexing.

But don’t worry – we wrote this post so that you can follow our process to weed out and rejuvenate your low-value content.

It’s simple really. By optimizing the same content to perform better, you convert low-value URLs to high-value resources. This can prove to be a very rewarding strategy if implemented correctly.

In this article, you will learn how to fix underperforming content through content optimization, the process of which has been split into two stages:

We also go into some depth as to how you might use Process Street to streamline your content creation workflow, by taking advantage of some of our free checklist templates!
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Compliance Audit: What It Is, How to Prepare, and Why You Should Care

compliance audit

Quis custodiet ipsos custodes? (Who watches the watchmen?)” – Decimus Junius Juvenalis (Juvenal), Roman satiric poet

We’ve spoken before about the importance of meeting high standards with your work.

We’ve also covered, in detail, how failure to comply with industry standards and bad processes cost Zenefits $7,000,000.

This all happened because they weren’t meeting the standards they should have been with their internal processes.

To help stop you from falling afoul of the same fate, we here at Process Street will be covering compliance audits in this post. These are the guidelines that you will need to follow to avoid penalties from external sources for not doing your work satisfactorily.

It doesn’t matter what business you’re in – compliance audits are there to make sure that your customers are getting a satisfactory (or, at least reasonable) service.

We’ll cover:

Let’s get right into it.

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Financial Audits: A Quick Guide with Free Templates

Financial-Audits-A-Quick-Guide-with-Free-Template

Job loss.

Insolvency.

Falling asset prices.

Complete market standstill.

Ring any bells?

You remember, as clearly as I do, the economic disaster of 2008. A global financial crisis; what could have caused such an economic catastrophe?

One hypothesis: Financial audit failures.

As concluded by the Financial Crises Inquiry Commission (FCIC), financial audit failures were found to have played a significant part in the financial crash.

Just like the FCIC, we at Process Street understand the importance of standards enforced by financial audit processes.

This article has been structured into two sections. The first section looks at the financial audit. The second section considers the International Standards on Auditing (ISA).

The ISA standards are a specific set of rules that operate globally.

Here’s a more thorough breakdown:

In the last section of this article, you will get your hands on our nifty ISA audit checklist for free.

You can use this template to conduct an internal check on your finances audits against the International Standards on Auditing. This checklist will save your organization a heap of time, worry, and money.
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DECIDE: A Decision Making Process for Intelligent Decisions

Decision Making Process

Decisions.

We make a lot of them.

From deciding what we want to wear in the morning to making a bold, life-altering decision like starting a small business, we have to make decisions day in, day out.

In fact, we humans make over 35,000 decisions that we’re remotely conscious of per day.

But not all of those decisions will be smart ones – leading to bad, negative, or even downright harmful consequences.

How can we learn to bypass those bad decisions and, instead, become intelligent decision makers?

DECIDE.

No, that’s not me shouting at you and telling you to decide – it’s me introducing you to a decision making framework and process called DECIDE.

DECIDE has personally helped me make better decisions day-to-day which is why, in this post, I’ll be describing why intelligent people make poor decisions, what DECIDE is and how it came about, and how you can apply DECIDE to both your life and business!

All you have to do is read through the below sections:

Make the right choice and read on.

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Audit Procedures: A Quick Tour with 19 (Free) Templates

Auditing procedures

What are audit procedures? Can you define the term with a single definition?

How are audit procedures relevant to your business?

How would you go about implementing audit procedures?

I will stop with the interrogation. I hope though, I have you thinking – I mean really thinking – about the term audit procedure. From my own experience, most people hear the term audit and have a general idea of what this is. But when it comes to defining the term or implementing audit procedures in a business, they struggle.

If you are one of those people, then luck is in your favor for having stumbled on this article. In this article, we at Process Street will take a look at audit procedures, define what they are and how they are implemented.
We then turn our attention to a specific type of audit procedure, namely, the internal audit. Finally, I will introduce to you Process Street’s new, game-changing feature: approvals.

This article is structured as below:

In the section A whistle-stop tour through Process Street’s free internal audit templates, you are presented with 19 free templates. I have listed these templates below so that you can plunge right in. Keep reading for more information on each template.

  1. Financial Audit Checklist
  2. Environmental Accounting Internal Audit
  3. Environmental Management Self Audit Checklist
  4. Management Systems Audit Checklist
  5. ISO 9001 and ISO 14001 Integrated Management System (IMS) Checklist
  6. ISO 9001:2015 Internal Audit Checklist for Quality Management Systems
  7. PPC Audit Checklist
  8. Google Analytics Audit
  9. Technical SEO Audit
  10. UX Audit
  11. ISO 27001 Information Security Management System (ISO27K ISMS) Audit Checklist
  12. SQL Server Audit Checklist
  13. Firewall Audit Checklist
  14. Network SecurityAudit Checklist
  15. Occupational Health and Safety (OHS) Audit Checklist
  16. Diversity Management Monthly Audit
  17. Hotel Sustainability Audit
  18. Laboratory Safety Procedure Audit
  19. Retail Store Audit Checklist

Shall we get started?
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How to Automate Approvals: 20+ Free Approval Process Templates

approval process

Approvals are everywhere. If you’ve worked on any project involving any kind of deliverables, chances are you’re all-too-familiar with the process of requesting and approving (or rejecting) work.

Documents, prototypes, reports, mock-ups, wireframes, storyboards, and even more internally-facing elements like simple holiday leave requests. All of these represent different kinds of approval process, and approvals are an integral workflow element.

Approvals can also represent a major bottleneck.

Consider how you are currently approving work in your business. Perhaps you have a vague process involving emails, and if you’re particularly attentive you might be tracking it in a spreadsheet.

These methods are slow and prone to delays. You have no way of tracking anything reliably, you are more likely to miss approval windows, and information has to be sent manually between individuals.

What’s more, it’s quite difficult to improve this process without the proper system in place. You need to make sure you’ve got the right tools to optimize your approval process.

Process Street‘s approvals feature is the solution to this problem.

We created the approvals feature to make the process of approving work as fast and easy as possible.

With approvals, you can:

  • Get notified as soon as work is ready for approval
  • Approve (or reject) work with zero friction using a clear, streamlined interface
  • Approve on-the-go, from your phone’s email inbox
  • Synergize with many other Process Street features to optimize process efficiency
  • Save time and stay on top of your workflow

In this post, I have a trove of templates to showcase the approvals feature. All of the templates in this article are custom-built to make your life easier.

They also take advantage of Process Street‘s other powerful features like rich form fields, conditional logic, dynamic due dates, and role assignments.

So, read on for:

Read on to learn how to hit the ground running with the approvals feature.
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8D Chess: How to Use The 8 Disciplines for Problem Solving

8d

Hospitals have developed something of a reputation for being rife with bad processes. When processes aren’t adequate, the result is an abundance of “workarounds”.

For example, when equipment or supplies are missing, a nurse might waste time running around searching for what is needed, and once the item is found, return to their previous duties.

One study indicates that nurses spend 33 minutes of a 7.5-hour shift completing workarounds that are not part of their job description.

This may well “put out the fire” so-to-speak, but really it is just a hastily applied band-aid that does nothing to treat the root cause of the problem.

More time is wasted and more problems will arise in the future because nothing has been done to prevent the initial problem from happening again.

Individual nurses are not at fault here; workplace culture often values expertise in the form of those who “get the job done”, which tends to pull against the notion of spending time building good processes (time in which the job is perhaps not “getting done”).

So how to approach the problem of problem solving?

In a lean context, problem solving can be distilled into two simple questions:

  • What is the problem and how did it happen?
  • How can we make sure that it doesn’t happen again?

The 8D, or eight disciplines methodology, is a problem solving process – most likely one of the most widely used problem solving processes out there. It is used by many different countries, in many different industries, and many different organizations.

8D is designed to help you put out those fires, and make sure they don’t happen again.

In this article, I’ll introduce you to the 8D problem solving methodology and provide you with an outline of the basic process that you can hopefully apply in your own business, plus how you can enhance 8D with other tools and methodologies like Six Sigma, FMEA, and Process Street.

Here’s what I hope you’ll take away after reading:

Let’s begin with the origins of 8D – what is it, and where did it come from? Continue Reading

Risk Mitigation: What It Is and How to Implement It (Free Templates)

Risk-Mitigation-What-it-is-and-How-to-Implement

Only 23% of surveyed CEOs believe that they have comprehensive information about the risks of their business.

Can you confidently state that you belong in that 23%?

Even if you are not a CEO, as an employee, are you sure you know all the risks within your workplace?

If not, then keep reading.

In this article, you will learn about risk and how to manage it, specifically via risk mitigation. You are also provided with a thorough list of Process Street resources and templates. These are designed for you to gain a good understanding of business risk, risk management and risk mitigation.

This article is structured as below:

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How To Prevent Data Loss and Implement Data Recovery

How To Prevent Data Loss And Implement Data Recovery

Anastasia Stefanuk is a passionate writer and a marketing manager at Mobilunity. The company provides professional staffing services, so she is always aware of technology news and wants to share her experience to help tech startups and companies to be up-to-date. 

As a business person or a person who owns a computer, how prepared are you in protecting yourself against data loss?

If you lost all of your important files and memorable photos, do you think you would be able to run data recovery to reclaim them?

Data recovery is the process of salvaging lost data from either a secondary storage system, removable media or files.

In this digital era, data has been classified as the new “oil”. In the business world, data is the driving force behind innovation, competition, productivity, and improvement of core operations. Likewise, governments all over the world require data to make vital decisions that will affect their populace.

With that in mind, the convergence of data streaming from billions of mobile phones, digital platforms, virtual-reality applications, and wireless sensors, continue to pile up with each passing day. In fact, it is estimated that the amount of electronic data in existence today is 2.7 zettabytes. This number is expected to grow to 175 zettabytes by 2025.

This presents a humongous challenge in managing and ensuring that such a large amount of data is secure. In addition, the looming question in many people’s minds is; what would happen if all this data magically disappeared? Would the world come to a standstill or are there backup mechanisms where it can be retrieved later?

In this article, Process Street will expound on the main causes of data loss, the importance of backing it up, and tips on how you can successfully run data recovery processes.

This article has been broken down into the following sections.

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What is ISO 9000? The Beginner’s Guide to Quality Management System Standards (Free ISO 9001 QMS Template)

What is ISO 9000? The Beginner's Guide to Quality Management System Standards (Free ISO 9001 QMS Template)

In 2018, Apple rolled out their brand new iPad Pro; top-of-the-line, cutting-edge, very slightly bent- wait, slightly bent?

Customers on social media and several on the MacRumors forums have discovered their iPad Pros exhibited this slight bend straight out of the box.

Of course, Apple’s response was that this was completely normal, and absolutely not a defect.

Despite the publicity Apple gives its “ultra precise” quality manufacturing process, more and more issues like these are appearing. The bendy iPad Pro is looking less like an exception, and more like an increasingly problematic trend.

Here’s a comprehensive quality breakdown (quite literally) of the iPad Pro in question:

It’s interesting to note that while Apple is bragging about premium materials such as the sapphire camera lens cover, tests like the scratch durability test done in the video above pose glaring questions to Apple’s quality standards.

Other quality management blunders from Apple’s recent track record include:

  • iPhone X: Major factory defect on phone screen making it unresponsive to touch;
  • iPhone XS/XS Max: A repeat of antennagate, except this one might be un-fixable with software;
  • Apple Watch: Batteries will swell and crack or detach the screen.
  • iPad Pro 2017: An older iPad model sold until November 2018 reportedly develops strange screen glitches;
  • MacBook Pro: Users have reported and Apple has admitted to serious defects (resulting in data loss and failure) with the solid-state drives inside 13-inch models, as well as severe performance issues with i9 CPUs and sound distortion at low volume;
  • Macbook/Macbook Pro: Defective keyboards in models from 2015 to 2017.
  • That’s a lot of issues for a company that continues to charge top dollar, push prices up, and boast a reputation as a pioneer in quality assurance.

    Obviously, and for whatever reason, there is a problem somewhere in Apple’s quality management process.

    Quality control and management is important to ensure the customer gets the value they deserve, and quality management standards like those defined by the ISO 9000 family exist to make quality management work better.

    Although Apple has received certification for ISO 27001 (an information security management standard), it doesn’t appear that they have any ISO 9000 certification for quality management. Who knows, if they had, perhaps they wouldn’t have so many QC issues?

    In this article, I’ll be looking at the ISO 9000 family of quality management standards, breaking down the basics and giving you a few free checklist templates to get you started with your own quality management system.

    Here’s exactly what I’ll be covering:

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