The best way to create a form is to start with the experience you want for the respondent and the decision or workflow the answers must support. Typeform, SurveyMonkey, and Wufoo can all collect data, but they are built around different priorities.

Quick verdict: Typeform is best for polished, conversational forms. SurveyMonkey is best for structured survey research, response collection, and analysis. Wufoo is best for practical forms embedded in a website or connected to an operational process.

If you want a large team of enterprise developers to collaborate effectively, you need to find a suitable place to host your code. Choosing a version control and repository hosting service might not seem like a big deal. But the repo host you choose can have serious consequences for your developers’ productivity and ability to build great products.

Both GitHub and Atlassian’s Bitbucket offer paying customers an unlimited amount of private and public repositories. What distinguishes them isn’t their core hosting function. It’s how they affect your project in different ways.

Continue Reading

Businesses around the world were already spending billions of dollars on video conferencing apps back in 2016, and that market has grown enormously since.

After years of waiting for video calls to take off, we’re finally living in the sci-fi future of face to face calls.

Continue Reading

Blockchain technology is a shared, tamper-evident ledger that lets multiple parties agree on a record of transactions without relying on one party’s database. Transactions are grouped into blocks, cryptographically linked to earlier blocks, copied across participating nodes, and added according to validation and consensus rules.

Bitcoin, cryptocurrency, and blockchain still form a distributed ledger of hype. The useful question is narrower: does the process involve several independent parties that need a shared record but cannot reasonably trust one organization to control it? That test reveals the potential for blockchain in process management and beyond, without treating the technology as a silver bullet.

If you have spent any time on social media over the past decade, you have almost certainly spoken to at least one synthetic person without realizing it. Probably more than one. Platforms purge fake accounts by the hundreds of thousands, and in 2024 researchers exposed coordinated influence operations that used AI chatbots to churn out posts, comments, and fake personas in several languages at once.

This is what propaganda looks like now. You picture propaganda as kitschy, cartoonish posters from the 1940s, and once upon a time you would have been right. Modern propaganda is almost entirely digital, and nowhere near as easy to spot.

Continue Reading

Google is still the fastest way to find a source, a statistic, a competitor page, or a weird corner of the internet, but only if you know how to ask for what you actually want.

These Google search tips focus on precision. Use them when AI summaries are too broad, personalized results are noisy, or you need the original source instead of another recycled answer.

Automation is on everyone’s lips right now, and for good reason.

Deciding to automate tasks in your workflow can free you to focus on the things you want to be doing: the things which really create value for your business.

I made the switch from Dropbox to Google Drive and never looked back. Once you live in Drive every day, you start finding features most people never touch, and a few of them quietly change how you work.

Below is the running list of Google Drive tips and tricks I actually use, including the AI features Google has folded in that most users have not caught up to yet.

Continue Reading

Imagine if you had an invisible robot running around the internet doing all kinds of tasks for you.

That is still the promise of a Slack bot: simplify everyday tasks by cutting down on repetitive work, answering common questions, routing updates, reminding people about deadlines, and connecting Slack to the tools where work actually happens. If you want to know how to use Slackbot, start with reminders, support answers, custom responses, and private notes. Then use Workflow Builder and the Slack Marketplace when the job needs a dedicated app or repeatable workflow.

Continue Reading

Most teams have processes. Few can prove they ran the way they were supposed to.

Runbook automation is how IT operations teams closed that gap years ago, and the same idea is now reshaping how every team runs critical work, from incident response to compliance to marketing operations. At Process Street, we treat runbook thinking as the foundation of a Compliance Operations Platform: documented procedures, automated execution, and AI oversight working as one closed loop.

Continue Reading