According to the Computer Crime and Intellectual Property Section (CCIPS) more than 4,000 ransomware attacks have occurred every day since the beginning of 2016.

This represents a 300% increase on 2015.

Cybercrime is on the rise and it will continue. In May 2017 the British National Health Service was in crisis after an attack stole extensive patient data and held the NHS systems hostage.

However, this attack like many others was not just down to elite hackers breaking through technological walls. Like most attacks, the root cause was human error. The NHS had not updated its Windows XP after security patches stopped being released.

There was no process in place to keep the system secure.

That is why we have created this Process Street IT security processes pack to help you monitor and protect your organization’s important data.

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Every SaaS company pours mountains of resources into building a sales team, creating efficient sales processes, and optimizing sales emails.

That’s because the most direct way to impact your revenues is by making sure your sales processes are as tight as possible.

But, how can you be sure you use the most effective methods to follow up with leads and close more deals?

Maybe we can help.

In partnership with PersistIQ, we analyzed the complete sales cadences of 281 SaaS companies, from intro to break-up. That included signing up for a whole heap of free trials, and then collecting over 1,000 emails and voicemail transcriptions.

If you want to get proven insights from some of the world’s best SaaS sales teams, build your ideal sales sequence and learn to write emails that close deals, then check out Inside SaaS Sales.

Inside SaaS Sales is a microsite we launched that collects and organizes every single piece of sales communication we received. It’s all there for you to browse through, swipe, and analyze.

With such a lot of data, it’d be silly not to study it to find out the key trends and share that knowledge with you. So, keep reading for our full analysis of the data!

Here are our key findings:

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Bidding for jobs can be cutthroat.

Not only do you have to create an accurate estimate of how much everything will cost, but you have to do so as quickly as possible to have the best chance of securing the customer.

You don’t want to waste time filling out forms when you could be working, but any mistakes can severely damage your chances of getting the sale (if the estimate is too high) or even ruin your reputation (if the estimate is too low).

That’s why we here at Process Street have created and gathered these 14 free estimate templates.

Instead of having to create your own job estimate form, all you have to do is look through the templates below and see which one you like best. All serve the purpose of giving your clients a professional job estimate document, but allowing you to just fill in basic details instead of creating each document from the ground up.

Just head for one of the following sections and make your pick:

• General free estimate templates
• Microsoft Word job estimate templates
• Microsoft Excel estimate templates
• PDF estimate templates

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From putting together flat-packed furniture to avoiding nuclear war, we’ve talked at length on why processes are important.

They’re the lifeblood of any consistent business, allowing it to repeat its successes, avoid mistakes, increase efficiency, and create effective to do lists. Without them you have no hope of even knowing what you’re doing right or wrong – you’ve more chance of putting together IKEA furniture with no instructions than of improving your situation and growing your business.

However, without standardizing processes you make, anything you document will do more harm than good.

Different layouts will make it hard to distinguish what the correct version of the process is, varying language across your teams will make working together a nightmare, while multiple naming and storage methods make it impossible to search for the process you need.

So, today I’ll show you how to standardize your processes by creating a documentation style guide which suits your needs. This guide can then be followed whenever anyone in your business needs to document a workflow.

It’s time to unify your company and cement your success.

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Processes are our deal. It’s what we do.

Unsurprisingly, it’s what our users do too. They use Process Street to manage their internal processes and keep their teams working at maximum efficiency.

In our constant attempt to understand our users’ needs, we asked the community what their biggest pain points were. We wanted to see what obstacles hampered the process management of companies and how we could help them combat that.

Our research across 83 respondents gave us a great deal of insight but one key takeaway stood out:

42% of respondents said they had no time to create processes.

Even worse, a further 54% of those (23% of the total responses) say they are currently taking no steps to remedy this situation!

This post will attempt to tackle this problem and present actionable ways you can ramp up your process production and save yourself time.

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Imagine if you had an invisible robot running around the internet doing all kinds of tasks for you.

That’s a bot. 🤖

Bots live on Twitter, on Wall Street and in factories.

They cut down on pesky repetitive tasks and do things that would take humans much more time and energy.

Bots started out as weak, experimental and expensive, but the rise of SaaS and automation means that you can have your very own family of bots, living exactly where you work: Slack.

Slack isn’t just a place to chat with your team, it can be extended to:

• Check your emails or aggregate your newsletters into a public channel
• Send notifications from Trello, JIRA, or hundreds of other apps
• Stream tweets that match a certain hashtag or keyword
• Update your calendar
• Save your reminders and to-dos
• Store company knowledge and resources (like a chatbot attached to a wiki)
• …and a million more time-saving (and fun) things

Slack is simple, text-based, searchable and allows you to customize it in creative ways. It’s the perfect environment for simple bots that can replace the need for time-consuming or interrupting tasks, and its Slack App directory makes it easy to find and plug a bot right into Slack ready to use.

But, before we get into all of the cool stuff Slack bots can do, let’s get the basics down first and talk about the original: Slackbot!

Most Slack users know Slackbot as the friendly and helpful character that helps them set up their profile. It sits in always-on mode in your direct messages, occasionally popping up to give you notifications. It’s easy to forget, but you’re missing out on a lot of great features if you overlook it.

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No matter what kind of business you’re in, if you have a supply chain then it’s vital that you have a system of logistics management processes to guide how that chain runs.

Without set, trackable methods for ordering and managing stock, fulfilling customer orders, inspecting your facilities and so on, you’re leaving the success of your business (and the level of waste) up to random human error.

“One participant described a customer who used air freight for items that went into long-term inventory. Another recounted how individuals ordered 100 units of a product which they had not even used 30 units of in the previous year. Uncoordinated buying led to different groups in the same facility paying different prices for the same goods and ordering uneconomically small quantities.” – MIT Center for Transportation and Logistics, A Sickly Supply Chain

To stop this kind of inefficiency and needless waste, we here at Process Street have created these 8 free logistics management templates.

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A single Bitcoin in 2010 cost less than one cent. Now, one Bitcoin is valued at about $3,500.

You probably already know about Bitcoin, and that massive jump in value is likely why.

But what about Ethereum which has nearly $30 billion worth of coins in circulation? Or emerging coins like Ripple or Litecoin? Joke currencies like Dogecoin or FedoraCoin? The deeper you dig into the blossoming world of cryptocurrencies the weirder it seems to get.

Don’t let the memes fool you, though. Cryptocurrencies are establishing themselves as the real deal. Their use values are appearing and their massive levels of inflation have already made some people a lot of money!

Given the seeming technological complexities of cryptocurrency, many young people are the forming the public body of participants who are bringing these new currencies into the mainstream. As the New York Times put it:

“Grandpa had a pension. This generation has cryptocurrency.”

In this article, the third of our Process Street Future Finance series after Micro-Investing and Equity Crowdfunding, we’ll look at 3 key areas to equip you with the knowledge to jump on the cryptocurrency bandwagon before it’s too late:

• What is cryptocurrency and how does it work?
• What currencies are available and how do they differ?
• What are the steps to getting started with cryptocurrencies?

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ITGlue is a collaborative, cloud-based IT documentation platform created to help MSPs standardize documentation, create knowledge bases, manage passwords and track devices.

As well as documentation, it lets you stay on top of what’s going on in your network by notifying you when key events happen, like an SSL certificate nearing expiry, or a firewall breach.

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If all you want to know from this E Myth review is whether or not the book is worth reading, then go and buy a copy right now.

Michael Gerber passionately runs through the core reasons why so many small businesses fail from over 40 years of experience, and how to create a business that will be successful.

“Every year, over a million people in this country start a business of some sort… Within five years, more than 80 percent of them – 800,00 – will have failed.”
– Michael E. Gerber, The E Myth Revisited, p. 2

The book is a fascinating insight into the experience of Gerber dealing with not only failing businesses, but the people in charge of them who are often at their wit’s end. His drive to help them and satisfaction in seeing them blossom into true business owners is infectious, leaving you enthusiastic to start your own journey after every chapter.

It’s the same enthusiasm you can hear in Gerber’s voice when we interviewed him on Business Systems Explored to explore why small businesses fail.

If you’re running a small business that isn’t getting off the ground, want to know how to create a business that works, or have ever thought about how you could make a successful business to fuel your ideal lifestyle, then keep reading.

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