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Business Writing Tips: How to Write Processes for Human Beings

Business writer arranging a sentence structure for clear human-readable process instructions

Clear business writing helps people understand what to do, who owns the work, and what a finished result looks like. That matters in every email and memo, but it matters most in process documentation, where one vague sentence can create a missed step.

Writing is a skill of minimalism. Draft the full idea, cut the clutter, choose concrete words, then test the instructions with the person who will use them. AI can accelerate a first draft, but the writer still owns the meaning, accuracy, and final edit.

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Checklist Dashboard: The Best Way to Keep Track of Your Team with Process Street

Header image: Checklist Dashboard: Keep Track

Imagine your business is a car. The engine can be strong and every moving part can work, but you still need a dashboard to see what is on track, what is running low, and what needs attention.

A checklist dashboard does the same job for recurring work. In Process Street, Reports shows workflow runs, owners, due dates, progress, and overdue tasks in one place, so managers can remove blockers before a small delay becomes a larger problem.

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Can Today’s COO Still Benefit from Hammer and Champy’s Reengineering the Corporation?

Operations leader rebuilding a modular corporate model to represent business process reengineering

Management books often arrive like traveling medicine shows: familiar advice is repackaged as a miracle cure, given a dramatic name, and sold as a revolution. Michael Hammer and James Champy’s Reengineering the Corporation deserves some of that skepticism.

The short answer for today’s COO is still yes, but with limits. More than three decades after the book appeared, its examples and rhetoric feel dated. Its strongest principles remain useful: organize work around customer outcomes, reduce handoffs, give process owners real authority, and redesign a fundamentally broken process instead of automating the mess.

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Our Best Workflow Software List

Operations manager guiding work through a modular conveyor sorting station, a metaphor for workflow management software moving tasks through connected stages from intake to done.

It has become commonplace for companies to look to workflow software to trim the fat and boost their productivity metrics. Savvy business owners are constantly searching for solutions to automate their workflows and push their business to that extra percentile of efficiency.

Multiple names get used for this kind of tool: business process management software, process management software, workflow management software, to name a few. Whatever you choose to call it, the proposition remains the same. Workflow software offers a centralized hub for overseeing and optimizing all of the moving parts that make up your workflow.

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Business Tooth and Claw, Corporate Strategy to Win the War

Corporate strategist beside a sculptural claw representing tooth-and-claw competition

Corporate strategy sets the overall direction of an organization: which businesses and markets it will compete in, how resources will be allocated, how the portfolio fits together, and what tradeoffs leadership is willing to make.

Those choices matter because business can be tooth and claw. In tooth-and-claw corporate competition, strategy helps the organization win the war for focus without treating every tactical move as a separate battle. A strong strategy aligns structure, resources, and execution before competition exposes the gaps.

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10 Ways to Use the Process Street MCP

10 Ways to Use the Process Street MCP - hero image

The Process Street MCP server lets AI assistants operate directly on your workflows, runs, tasks, data sets, and permissions. Connect it to Claude, ChatGPT, or Copilot Studio and start managing operations through conversation instead of clicks. Here are 10 practical ways teams are using it right now.

The Model Context Protocol is an open standard that lets AI assistants connect to external tools. Process Street ships an MCP server that wraps our full public API, giving AI agents the same capabilities your team has in the UI: creating workflows, running checklists, updating records, managing permissions, and pulling reports.

No plugins. No custom code. Connect once, and your AI assistant can read and write to Process Street as if it were a team member with the right permissions.

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Bitbucket vs. GitHub: The Best Version Control Software for Business?

Black-and-white illustration of an engineer standing beside a rack of code-hosting servers, representing the choice between Bitbucket and GitHub for version control software at a business.

If you want a large team of enterprise developers to collaborate effectively, you need to find a suitable place to host your code. Choosing a version control and repository hosting service might not seem like a big deal. But the repo host you choose can have serious consequences for your developers’ productivity and ability to build great products.

Both GitHub and Atlassian’s Bitbucket offer paying customers an unlimited amount of private and public repositories. What distinguishes them isn’t their core hosting function. It’s how they affect your project in different ways.

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Automate Your Exception Reports: It’s Easy, Here’s How

Operations inspector reading an inspection gauge whose needle has crossed into the marked warning band, illustrating a caught process exception

Part of the reality of managing operations at any scale is understanding that sometimes things go wrong. A step gets skipped, a number lands outside the expected range, a handoff stalls. An exception report is how you catch that moment, record exactly what happened, and act on it before a small deviation turns into a real problem. It is the first step in a critical culture where people can identify when and why a process has had a problem, so you can track problems, investigate them, and improve processes to stop those problems occurring.

The hard part is making that first step happen each and every time, with the right amount of detail, and in a way that is quick and painless to take. Done well, this is the art of an exception report: it illuminates your problems and becomes a crucial linchpin in a broader effort to improve processes and, in turn, outcomes. This Process Street guide shows you how to make that capture automatic.

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Business Process Analysis (Without the Jaw-Breaking Yawn)

Operations analyst examining a business process flow on an industrial-style workflow machine

Business process analysis is the practice of examining how work currently moves from an input to an output, then using evidence to find delays, unclear ownership, unnecessary steps, and control gaps.

That definition sounds manageable. The subject does not always. Business process management has an image problem: godawful clip art, filing cabinets, and bosses who sincerely talk about wheelhouses, paradigms, and scaffolding. The useful version is much simpler. Look closely at how work gets done, document it, and improve it.

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Automattic’s Remote Work Framework: How to Reach Autonomous & Asynchronous Nirvana

Team operations lead presenting a row of world clocks set to different time zones, illustrating an autonomous asynchronous remote work framework

What if the company powering more than 40% of the internet’s websites had no office at all? Automattic runs a fully remote workforce spread across 75 countries, and it still ships the software behind a huge share of the web. 

Remote work is far bigger than working from home, when you set it up right. At Process Street, we’ve been fully remote from the start, so we know the difference firsthand. This guide breaks down Automattic’s remote work framework and shows how your team can reach autonomous asynchronous nirvana. 

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