How to Use Comments

Comments are a great way to communicate with the rest of your team when working on checklists.

You can @mention a user to send them a direct email alert, format your comments with markdown text, and attach files to your comments.

Users: All users can add comments and upload files to comments.

Leaving comments on checklists

To leave a comment you first need to open the checklist in question and select the task you want to leave a comment on.

Scroll to the bottom of the task to see the comment box and start typing in the box to start your comment. Click “Comment” to send.

Learn how to format your comments with markdown.

Uploading files to comments

To upload a file to your comment, you can drag and drop your file, or click on the “Attach” button at the bottom of the comment box, select your file and then confirm.

The file you upload will appear in the comment thread, as shown above.

@Mentioning users in comments

By @mentioning a user in your organization in a comment, you send them an immediate email notification. This is a great way to prompt a user to come and work on an urgent checklist or task.

Do this by typing “@” into your comment, followed by the user’s name. Once you see the correct user’s profile picture and name, click that entry to add them to your comment, as shown below:

Note: 

  • Users must have verified email addresses and be part of your organization
  • User names must be unique
  • User names must not contain special characters
  • You cannot @mention yourself

Learn more about formatting comments with markdown and running checklists.

Note: If you have set task permissions so that a certain user does not have permission to see a task, then they will not receive an @mention comment notification.


 

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