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Content Creation: Lessons From Writing 157 Articles in a Year

Writer moving an edited manuscript into the published lane of a content creation board

Most content creation advice is a recycled list of prompts, tools, and shortcuts. The useful content creation lessons are harder earned: how to find an idea with evidence behind it, turn research into a structure, edit without flattening the work, and build a distribution loop that teaches you what to do next.

Process Street writer Benjamin Brandall built the lessons below from a year in which he published 157 articles. The examples come from that body of work, updated with current tools and stronger operating practices for research, AI-assisted execution, review, and measurement.

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DECIDE: A Decision Making Process for Intelligent Decisions

Operations leader weighing alternatives with a decision balance scale

The DECIDE model is a six-step decision-making process for defining a problem, setting criteria, comparing alternatives, acting on a choice, and evaluating the result.

Decisions can fail in two directions. We can choose too quickly because a shortcut or bias hides relevant evidence, or wait too long because every alternative creates another question. DECIDE provides a structured middle path for personal and business decisions.

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The 15 Most Useful Evernote Alternatives for Notes, Screenshots and Documents

Professional comparing focused alternatives to an all-in-one note application

Evernote alternatives are focused apps for capturing notes, saving articles, taking screenshots, and managing business documentation. The right replacement depends on the job you need the tool to perform, the platforms you use, your privacy requirements, and whether the work must move from a static document into an executable process.

Evernote is the Swiss army knife of productivity tools. It can handle many kinds of information, but an all-in-one notebook is not always the fastest or clearest option. A focused tool can reduce feature bloat, keep unrelated material out of one bucket, and fit more naturally into the way a person or team already works.

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Concierge Onboarding: How to Make Customers Happy and Keep Them That Way

Customer onboarding specialist using a concierge welcome station to guide a personalized onboarding experience

Concierge onboarding is a high-touch customer onboarding approach in which a real person guides each customer through setup, decisions, and early milestones. It works best when the account is valuable, the product is complex, or the cost of a poor start is high.

The point is not to replace automation with meetings. Automate routine coordination, then use human judgment where context, confidence, or trust matters. That combination helps customers reach value without feeling like they have been dropped into a generic sequence.

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Confluence vs. SharePoint: The Best Intranet Software?

Header image: Confluence vs SharePoint Intranet Software

Collaboration is the name of the game. As more workflows move to the cloud, businesses need tools that let teams share information, communicate, manage projects, and work together quickly and intuitively. Atlassian’s Confluence and Microsoft SharePoint both empower companies to set up intranet software. Think of an intranet as a private version of the internet your company uses to collaborate. Beyond that, the two products are very different in size, scope, and capabilities.

The practical answer is simple: choose Confluence when your team lives in the Atlassian ecosystem and values an approachable wiki-style workspace. Choose SharePoint when your organization runs on Microsoft 365 and needs a governed intranet tied to files, permissions, Lists, Teams, and Copilot. The best choice depends less on a feature checklist than on ecosystem fit, administration, search, permissions, and how people already work.

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Conquer Process Improvement With These 9 Lean Six Sigma Tools

Quality engineer presenting a three-stage inspection rig for Lean Six Sigma tools

Lean management, Six Sigma, and Lean Six Sigma all walk into a bar. Lean orders a Scotch. Six Sigma orders bourbon. Lean Six Sigma orders a hot toddy. The bartender says, “So that will be a whisky, a whiskey, and a bit of both.”

The joke works because the methods are related, but they are not identical. Lean removes waste, Six Sigma reduces defects and variation, and Lean Six Sigma combines both goals. This guide maps nine practical Six Sigma tools and techniques to the Define, Measure, Analyze, Improve, and Control stages of the DMAIC framework.

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Career Coach: How Ari Meisel Does Career Coaching (5 Free Checklists)

Career coach presenting Ari Meisel career pathway playbook

A career coach helps you clarify what you want from work, compare realistic options, and turn a decision into action. The best career coaching combines an outside perspective with structured goals and accountability, so useful insight does not disappear once the conversation ends.

Ari Meisel brings a systems-led approach to that job. His work connects career coaching with communication, project management, process automation, and deliberate follow-through. This guide explains his approach and gives you five free checklists from his Process Playbook to put the ideas into practice.

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Complete Guide to Automating Your Employee Onboarding Process with Process Street

HR operations leader using a new-hire onboarding provisioning cart for employee first-day setup

An employee onboarding process coordinates every step between offer acceptance and a new hire becoming productive: paperwork, accounts, equipment, training, approvals, introductions, and follow-up. Automation gives HR, IT, managers, and the employee one controlled path instead of disconnected emails and checklists.

This guide follows Bob Smith through a complete Process Street onboarding workflow. It shows how assignments, autofill, relative due dates, conditional logic, integrations, notifications, and approvals keep the work moving while preserving a rich audit trail.

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Do You Need to Get an MBA? Not Necessarily

Business operator weighing an MBA against practical work experience

An MBA is a graduate business degree that teaches management, finance, strategy, marketing, and related disciplines. If you are asking, “Should I get an MBA to build a strong business career?” the answer is: not necessarily.

An MBA can be worth it when a target role recruits directly from business schools, you need a structured career switch, an employer will fund a meaningful share, or a specific program gives you access to a network you cannot build another way. If those conditions do not apply, the tuition, debt, and time away from work may buy less than focused experience.

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How a Mid-Market Healthcare Practice Cut Insurance Appeals Prep by 7x

Revenue cycle lead at a multispecialty outpatient clinic holding an open insurance appeal packet in a clipped medical record folder

When you process 35,000 insurance claims a year, every minute spent on manual assembly is a minute of revenue left on the table. A mid-market healthcare practice running multiple locations discovered that firsthand, then cut their appeals prep time by 7x after moving to Process Street.

This is the story of how a multispecialty outpatient clinic replaced a fragmented stack of disconnected tools with a single HIPAA-compliant workflow platform, eliminating manual PHI handling and recovering thousands of hours a year.

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