Jenna Bunnell is the Senior Manager for Content Marketing at Dialpad, an AI-incorporated cloud-hosted unified communications and call center IVR systems that provide valuable call details for business owners and sales representatives. She is driven and passionate about communicating a brand’s design sensibility and visualizing how content can be presented in creative and comprehensive ways. Find her on LinkedIn.
Personal user manuals are indispensable tools when it comes to working with new employees and perfecting your new employee onboarding process.
They are written guides that explain to others how best to work with you. They can either be targeted towards people working under you or people working with you.
Personal user manuals are full of information for other employees. They promote team collaboration by making others aware of your personal working style, and allowing them to work best with this.
They’re simple to write and maintain, and their purpose is to help you avoid giving multiple inductions to various new employees.
Having a written document is also useful as it’s information that your employees can come back to time and again—as opposed to a spoken induction when things can be easily forgotten.
If you’re working in a team that extends across multiple countries, there’s no need to plan multiple inductions to fit into everyone’s schedule. A personal user manual can be used instead, saving time, and allowing effective collaboration regardless of different time zones.
You may well be wondering: How on Earth do I get started with such an undertaking? Well, here are some steps you can take to create and maintain a solid personal user manual.
This post for Process Street will outline the 10 focus areas to include in your personal user manual:
Off we go!
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