You can assign users or groups to your workflow runs which effectively gives them ownership of or accountability for that whole process.
When you assign groups to workflow runs, this allows you to assign multiple people in that group at the same time.
When you assign users or groups to workflow runs, you can track their progress and activity as they work through all the tasks.
Users: In order to assign people to workflow run, you must be an Administrator or a Member of your organization.
How to assign a user or group to a workflow run
By default, the person who runs a workflow manually is assigned to it.
To assign additional users or groups to a workflow run, you need to be viewing an active workflow run, not one that has been archived or completed.
Start in your Reports area and use the search box to search for your workflow run by name. Click its name to open it up.
In the right-hand menu, you’ll be able to see anyone who is already assigned to that workflow run under “Who’s working on this?” There may be no-one assigned, in which case you can assign someone, as shown above.
To assign another user or group, click the “Assign users” button. You can search or scroll to find the name or email address of the user or group you want to assign. Click that user’s name or the group’s name to assign them.
At the point you assign a user or group to a workflow run, they will receive an email notification to alert them.
Unassign a user or group from a workflow run
To remove (unassign) a user or a group from a workflow run, click their profile picture (or the group icon) in the right-hand menu, then select “Unassign user”.
View workflow run activity
To see the activity feed for a workflow run, click “View activity” in the right-hand menu. Scroll down to see all the activity, and (if there has been a lot of activity on this workflow run) you can load more entries by selecting “Show older activities” at the bottom of the page.
View a user’s activity
To see the activity feed of an individual user or group, click on their profile picture or group icon in the right-hand menu, then select “View user’s activity”.
This allows you to see their activity across any workflows or workflow runs they are assigned to in your organization.
Workflow assignees or task assignees?
How you assign your processes depends on the needs of your business and how you manage your workflows.
If you’d like someone to have responsibility for completing all the tasks in a workflow run, assign them to the workflow run as described above.
If you prefer to have tasks assigned to users or groups instead of your whole process, you should consider using task assignments.