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Managing Users in Your Organization

Managing Users in Your Organization

Updated June 12, 2025

The Organization Manager lets you view and manage user permission levels for your organization’s folders, olders, Workflows, Workflow runs, tasks and Pages.

You can view and manage the permission levels of users in your organization from your organization manager area.

You can grant users one of four different user-level types, depending on what you need them to do and how much access you want to grant them. Users can be Admins, Members, Guests (Internal) or Guests (External).

Users: Only Admins can invite and manage users.

Examples & Use Cases

Team Expansion

When onboarding a new team member, invite them as a Builder. Later, if they take on a leadership role, promote them to Admin.

Temporary Access

Invite external consultants as Guests for limited access during specific projects.

Accessing the organization manager area

Open the organization manager by clicking your profile picture in the upper right corner of your screen, then clicking “Settings“.

 

This is where you can find a list of your current Admins, Members, Guests (Internal), and Guests (External). You can also invite new users or remove existing users from here.

Adding new users

You can invite a user to your organization by typing their email address and clicking “Invite“. This will automatically add them to your organization.

You can invite users as Guests (Internal) or Members, and then leave them on that status, or promote/demote them according to the user type you want to assign to them.

You can see a count of the total number of members (which includes Admins, Members and Guests (Internal)) below the email field, shown above.

Note: On paid plans, if you have already used up your member limit, you will be billed pro-rata for each new Member, at the point you invite them. Check your current subscription rate from your billing page to see how adding another member might affect your billing.

Promote or demote users

To promote a Member to an Admin, click on their current user type and select “Admin“.

A Guest (Internal) can be demoted to a Guest (External) by clicking their user type dropdown and selecting “Guest (External)“.

Click the “Remove user” icon to remove a user from your organization.

Troubleshooting Tips

Invite Not Received

If a new user does not receive an invite, ask them to check their spam folder or verify that the email address was entered correctly.

Billing Concerns

Review your billing details to understand potential additional costs if you are approaching your member limit on a paid plan.

Learn more about user permissions and the differences between members and guests.

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