All posts by Benjamin Brandall

My Content Creation Process: How to Write More in Less Time

content creation process

How often do you manage to read everything you save for later? I mean email, bookmarks, PDFs… everything.

When I first started working as a Process Street content writer, I had to improve my content creation process instantly or start falling behind deadlines.

I don’t want to remember how slow and disorganized I used to be before Pocket. It’s only been a few months, but I’ve already repressed memories of my sluggish content creation process. For the purposes of this post, I racked my brain and dredged up the process for you all to laugh at. Here’s what it looked like:

bad content creation process

My day-to-day tasks include research, reading, writing, and keeping our social platforms updated with fresh, relevant content. As far as research goes, I lost most of it or had no way of organizing it properly. PDFs got lost in my overflowing and overlooked Downloads folder, and anything pasted from Gmail to Notepad wasn’t worth looking at because of the formatting issues.

If I wasn’t using a combination of Twitter, Pocket, Evernote and Trello for content creation, I might as well be shoving a load of links into Untitled.txt and forgetting about them forever.

Here’s how I make sense of the research process I go through when creating new content for the Process Street blog.

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You Need a Way to Manage Core Business Processes — Here’s What to Do

core business processes

The Problem Small Businesses Don’t Want to Admit

Every small business owner is an entrepreneur and a technician, but not everyone’s a manager.

Most people start a small business after working a job that involves ‘making’. Programming, graphic design, SEO, you name it – small business owners usually get their idea when they realize that they could be doing the same thing as they’re doing now and getting rid of their boss.

Motivated by the mythical entrepreneurial drive and true technical experts in their field, founders don’t realize that they can’t just get rid of the boss — they have to be the boss.

Being the boss involves management of time, people and money. While this can be possible if it’s your only responsibility, on top of everything else it will be overwhelming.

Unfortunately, in starting a small business, suddenly you have a boss again – your customers, the amount of hours in the day and your revenue.

This idea, from Michael E. Gerber‘s The E-Myth is key to understanding why small businesses face the problems they do, especially when growing fast.

Don’t worry: that’s where productivity tools come in.

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How Microsoft’s Secret User Onboarding Process Fooled Us All

user onboarding process

What happens if you make software too difficult to use? Probably the same thing that happens if you never made it at all — no one uses it.

It’s easy to get users to adapt to familiar concepts like drag-and-drop, but what if you made something totally new? You need a creative user onboarding process, like the one Microsoft used back in 1992 and the others I’m going to look at in this post.

The Software User Onboarding Process

I already talked about concierge onboarding, so this time I’m going to look at the total opposite — a style known as low-touch user onboarding. It’s not always possible to work with every customer, especially if you’re distributing software on a massive scale like Microsoft Windows, so writing onboarding into your product is a necessity.

James Hunt‘s excellent article on Mental Floss reveals the true purpose of Minesweeper, Microsoft SolitaireFreeCell and Hearts: a gamified way to teach users concepts vital to success using Windows 3.1.

Let’s take a look at exactly how they did it.
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Supercharged List Building with Content Upgrades

list building

Have you ever been asked for your email address to see extra blog content? It looks something like this:

CUPFB

That’s a content upgrade. I’ve written pretty extensively about them in this blog post on lead generation, so if you need an in-depth look at the topic (plus the psychology of why it works), that’s the place to start.

They’re great tools for blogs connected to businesses because they capture the contact info of people who are likely to want your product or service. They get the valuable content, you get another email on your list of subscribers plus a free pass to market to them. The best part is that it’s not just any old email address, owned by someone who doesn’t care what you’re saying. It’s the email address of someone who is:

1. Interested enough in what you’ve got to say to give away their email address

2. The perfect fit for your product

It’s doubtful you’re the sort of person who turns down leads, so if you aren’t already using a way to capture emails with content upgrades (or you’re doing it in an awkward way), you’ll want to check out these four tools.

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The 5 Best Real Estate Apps You’ve Never Heard Of

Best Real Estate Apps

Best Real Estate Apps to Close More Deals This Year

The real estate industry has come a long way since a long-dead entrepreneur decided to rent a part of their farm land to turn a profit. Down the line we’ve seen verbal agreements and contracts written in stone, all the way through to the mass of paper stored in unorganized filing cabinets we’re still unfortunately dealing with.

Even though computers have been widely used by agencies for over 20 years, paper documents are still around causing trouble. Maybe it was software industry’s fault for a long time, but now thanks to Android, iOS and the huge number of productivity tools at our disposal, there’s no excuse to be disorganized

Take a look at the 5 best real estate apps for simplifying your operations and closing more deals.

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