At the recent HR Transform Conference, we had the opportunity to ask about your biggest employee onboarding challenges. What did our Process Street survey say?
Want to know how to make new hire onboarding less of a pain? Keep reading!
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While 52% of senior managers feel the annual engagement survey is an accurate assessment, 48% of employees do not. Factor in that 1/4 of managers think the surveys are pointless and you have a problem.
Annual surveys encompass such a long period of time that it becomes difficult to accurately measure which initiatives have been effective and which are not.
In addition, it limits the ability to make changes to engagement and motivation policies as they need to happen and before it’s too late to correct any potential damage.
An employee pulse survey is useful as a tool for monitoring engagement, but it can also be applied to other situations. A pulse survey might be used to evaluate new procedures, strategies, and business practices to measure their effectiveness.
Paired with annual surveys, the pulse survey is a powerful tool that can keep your goals targeted and productive.
This post for Process Street will cover everything you need to know about employee pulse surveys – and provide a template you can start using immediately with your free Process Street account.
Let’s dive in!
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New hire churn is expensive. Working in HR, you know the cost of having to replace an employee once they hand in their resignation.
A recent survey found that 65% of workers are actively searching for new employment. If you’ve worked in HR for some time, the thought of two-thirds of your employees walking is very worrying. The cost of a new hire found through a recruitment agency can be up to $7500 or more. To start building employee retention early on, and prevent excessive hiring costs, it pays to focus on a perfect onboarding experience.
Here at Process Street, we’ve extensively studied onboarding to help prevent exorbitant costs. One of our greatest successes has been in looking at the recurring tasks involved in onboarding. We’ve helped to provide insight into what can go wrong, and also built templates to direct companies away from excessive spending and losses.
We believe you can create a perfect onboarding experience for new hires. We also think it can be done without breaking the bank. Please read on to find out more, and utilize our best onboarding templates:
I felt numb.
My relationship of the last 2 years had just collapsed, which was the straw that broke… well, my head. I spiraled into a mental breakdown.
I was living in Italy without knowing anyone but my (now ex) girlfriend, living in the same apartment as her, not being able to speak the language, and around $4,000 down in my bank account from when we’d moved there two months prior.
And yet, thanks to our employee assistance program here at Process Street, I was able to get back to England safe and sound. And without worries about getting fired adding fuel to my problems.
“US businesses lose up to $300 billion dollars due to work-related stress. While the root-cause is a grueling work-culture that has gone unchecked for decades, an EAP can help to a great extent.”
– HR University, 7 Best Employee Assistance Programs in 2022
No matter how focused and productive an employee is, there will be times when they encounter personal problems that affect their work. That’s where employee assistance programs (EAPs) come in.
EAPs exist to listen to your team’s problems and help them through whatever they’re experiencing. In other words, every team should have access to some kind of EAP.
That’s why this post will take you through:
Let’s dive right in.
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Employee churn costs about $60,000 per employee, without taking into consideration the indirect costs such as lost business, lower morale, lost productivity, and the time and resources spent on candidate selection before hiring someone.
As a manager, preventing that from happening should be one of your top priorities. You can’t have a productive, successful team if you’re always training new members.
This Process Street post will cover why churn happens — specifically among Millennials and Gen Z in the post-pandemic job market — and what you can do to prevent it.
Let’s get started.
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Named as one of the top 100 HR influencers of 2022 by HR Executive, Gianna Driver is currently the CHRO at Exabeam and has 15+ of experience scaling global, people, and talent functions.
Gianna loves leading teams and helping them meet ambitious goals, and boasts a wide range of leadership experience (from board management to diversity, equity, inclusion, and belonging, to process creation). Gianna loves the energy that comes from creating structure out of chaos.
In this episode of The Employee Onboarding Podcast from Process Street, Josh speaks to Gianna about:
You can listen on Apple, Spotify, Google, Podchaser, Podcast Addict, Deezer, & all your favorite podcast platforms!
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At Process Street we focus on helping you streamline repeatable work by transforming process knowledge into collaborative, actionable workflows. In order to maximize workflow engagement and impact, we think your team should have the flexibility to participate wherever it’s most convenient.
If Microsoft Teams is your hub for collaboration and teamwork, you can now easily stay informed and take action on all of your Process Street workflows right where your team already operates: Welcome to Process Street for Microsoft Teams.
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What was once the exception has now become a common workplace model throughout the world. Since 2005, remote working has increased by 159%. Without a doubt, those numbers saw a massive jump with the 2020 COVID-19 outbreak.
This new way of working (and living) is here to stay. Why? Remote work can offer increased employee productivity, reduced churn, and decreased absenteeism, and much more. But these benefits are only within reach when you’ve set up a good remote workplace.
One way of enforcing an effective remote workplace is during the onboarding phase. You can familiarize new hires with the correct resources and processes from the get-go. Just as onboarding is a good way to integrate your employees into a remote working environment, it can also be your biggest downfall if not conducted properly.
That’s why, in this Process Street article, I’m taking you through everything you need to know about onboarding employees in a remote environment.
Let’s get ready to onboard!
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How do you overcome the Great Resignation or the War for Talent?
You could try to rethink your recurring tasks and improve your existing processes.
The answer would be a high-speed ecosystem that uses your checklists and tasks to create optimized workflows. A solution like that would need to be available anywhere and at any time.
The perfect solution would come with automation as well as optimization. It would also carry a guarantee of no-friction learning and great help support.
What you need is an online office that isn’t complicated.
Process Street can show you how that works and give you 8 hiring processes for free.
So, read on to learn how to streamline and automate your hiring processes:
When thinking of the world’s most popular brands, which ones come to mind? In Forbes’ annual list of the World’s Most Valuable Brands, Apple, Google, Microsoft, Amazon, and (META) Facebook are identified as some of the top-performing companies, with earnings being a key indicator of their success.
But while revenue may be a significant proof point of industry viability, how you approach your customer experience is another metric that gauges the future prosperity of a business. And one that has an equally significant say in how your business fares in the future.
In Aircall’s report, Putting Your Customer First, we found that more than 50% of customers stopped supporting a business after a poor customer experience. This shows just how impactful a negative customer experience can be, undoing potentially years of customer loyalty in a single interaction.
On the flip side, though, a positive customer experience can make a profound impression on people and go a long way to securing brand loyalty in an increasingly competitive marketplace.
Either way, customer experience and going all out to impress your audience is one area you cannot afford to neglect.
To make sure your strategy is as impactful as possible, this Process Street post will cover these five tried-and-tested ways to improve your customer experience below:
