All posts by Vinay Patankar

3 Proven Decision Support Systems for Business Operations Managers

Black-and-white operations manager presenting a decision tree model for decision support systems

We make hundreds of food-related decisions a day, and most of them happen with less awareness than we think.

Microsoft once claimed in an ad for its To-Do app that people make 35,000 decisions a day. The exact number is hard to verify, but the larger point holds: your brain filters more information than you can consciously process.

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3 Process Problems Killing Your Marketing Campaigns

Marketing operations lead fixing a jammed campaign workflow conveyor

Guest contribution by Maja Kowalska, head of content marketing at Benhauer, where she managed SALESmanago and APPmanago content.

Marketing problems killing campaign performance rarely start in the ad account. They start in the process around marketing campaigns: who owns the customer context, which KPI decides success, and how the handoff gets from marketing to sales.

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17 Unique Daily Rituals from the World’s Best Creatives & CEOs

Header image for daily rituals used by creatives and CEOs

You might think I’m about to tell you to get up as the sun rises, sit down at your desk and work until you can’t work any more. That’s probably because you’ve heard advice like this pretty often… That’s why these unique daily rituals from creatives CEOs and other high-output people are useful: each one turns focus into a repeatable constraint.

In fact, Slate writer Mason Currey says that after reviewing 161 daily rituals, the key lesson you can extract is:

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3 Reasons Why Construction Managers Need Workflow Automation (And How to Set it Up)

Workflow automation for construction managers: a construction manager in a hard hat operating a surveyor theodolite on a job site

Workflow automation gives construction managers a way to run permits, inspections, and handoffs without losing the details to paper, memory, or a buried email thread. Most industries moved this way years ago, because workflow tools save time and money while keeping work accountable. Construction has been slower, and plenty of job sites still rely on paper schedules, faxed work orders, and fill-in-the-blank contracts.

That manual approach leaves constant openings for error. A receipt never reaches the client because the original work order went missing. A contract needs special terms that get handwritten onto the back of a generic template. Every missed step, lost form, and unlogged change is a risk to the budget, the timeline, and the audit trail.

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14 BPM & Six Sigma Courses You Can Take to Become a Systems Expert

Black and white photo cutout of a systems practitioner holding an oversized gear for BPM and Six Sigma courses.

Every process improvement discipline has its own learning curve. BPM teaches you how work moves, Six Sigma teaches you how to reduce defects, Lean teaches you how to remove waste, and operations management teaches you how to keep the whole system running.

If you want a practical path through that material and become a systems expert, start with courses that show the work, not just textbooks and notation manuals. This guide collects free and paid BPM, Lean Six Sigma, operations management, and startup operations courses you can use to build systems expertise.

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12 IT Processes to Avoid Server Failures and Client Headaches

Black-and-white IT operations lead steadying an oversized server tower

IT processes are the recurring workflows that help teams avoid server failures and client headaches by keeping technical work from becoming guesswork. They cover the things teams cannot afford to improvise: inventory, backups, server setup, incident response, helpdesk escalation, access control, and audits.

When those workflows are documented and run in Process Street, the work is easier to assign, automate, review, and prove. That matters for uptime, client trust, and workflow automation compliance, because every skipped step in IT can turn into a security issue, a support backlog, or a client headache.

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16 Office Exercises: How to Stay Healthy Without Looking the Fool

Office worker stretching a resistance band for discreet office exercises

I used to think office exercises were a bad trade. I did not have time to exercise, I could not do it at the office, and I was sure I would look like the fool stretching beside my desk.

I was wrong. Office exercises, desk exercises, and desk stretches do not have to be complicated, sweaty, or embarrassing. WHO reported in 2024 that nearly 1.8 billion adults did not meet recommended physical activity levels in 2022, while the CDC keeps the practical advice simple: move more, sit less, and build activity into the day where you can.

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10 Remote Onboarding Best Practices to Skyrocket Productivity and Retention

Newly-onboarded remote employee placing a wireless headset over their head, mid-motion of joining their first remote team video call.

Remote onboarding can skyrocket productivity when every new hire knows what to do, who owns each step, and where to go when they get stuck. Without that structure, remote employees can spend their first weeks waiting on access, hunting through docs, and guessing what good performance looks like.

The best remote onboarding processes combine a clear checklist, early connection, manager follow-through, and workflow software that keeps tasks, approvals, and due dates visible. This guide covers 10 remote onboarding best practices you can use to build a repeatable remote onboarding process and remote onboarding checklist that improves productivity and retention.

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17 Ecommerce Processes to Set Up, Maintain, and Promote a Successful Store

Black and white ecommerce operations manager presenting a miniature fulfillment conveyor for ecommerce processes.

Ecommerce keeps getting bigger, but the work behind a store has not become simpler. Shopify’s global ecommerce research expects worldwide ecommerce sales to keep climbing in 2026, and every new channel adds another place where orders, inventory, support, finance, and promotion can break. The stores that survive are the ones with clear ecommerce processes, not just good products. The goal is to set up, maintain, and promote a successful store with fewer skipped steps.

That starts with a familiar line: “That’s fantastic! Have you thought about selling those?”

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14 Top GRC Tools for an Integrated Governance, Risk and Compliance Strategy

Compliance operations leader calibrating a gauge for integrated governance GRC tools

GRC tools help teams manage integrated governance, risk, and compliance strategy in one operating system instead of three disconnected workstreams. The best tools connect policies, controls, risk registers, approvals, evidence, audits, owners, and remediation work so teams can prove what happened.

This guide covers 14 top GRC tools for integrated governance, risk, and compliance, then shows how Process Street can connect governed Docs, automated Ops workflows, and Cora, the AI compliance agent, to the work behind your GRC program.

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