Management books often arrive like traveling medicine shows: familiar advice is repackaged as a miracle cure, given a dramatic name, and sold as a revolution. Michael Hammer and James Champy’s Reengineering the Corporation deserves some of that skepticism.

The short answer for today’s COO is still yes, but with limits. More than three decades after the book appeared, its examples and rhetoric feel dated. Its strongest principles remain useful: organize work around customer outcomes, reduce handoffs, give process owners real authority, and redesign a fundamentally broken process instead of automating the mess.

Corporate strategy sets the overall direction of an organization: which businesses and markets it will compete in, how resources will be allocated, how the portfolio fits together, and what tradeoffs leadership is willing to make.

Those choices matter because business can be tooth and claw. In tooth-and-claw corporate competition, strategy helps the organization win the war for focus without treating every tactical move as a separate battle. A strong strategy aligns structure, resources, and execution before competition exposes the gaps.

A content creator researches, makes, publishes, and improves material for a specific audience. That material may be a video, article, podcast, livestream, webinar, design, email, or social post. The job is not simply to produce more. It is to turn a clear audience need into captivating upvote-worthy work that earns attention and trust.

This guide explains what content means, what creators do, why different media require different skills, and what strong podcasts, blog posts, streams, and webinars have in common. It also shows how to build a repeatable content creation workflow that protects sources, quality, ownership, approvals, distribution, and learning without flattening the creator’s point of view.

If you want a large team of enterprise developers to collaborate effectively, you need to find a suitable place to host your code. Choosing a version control and repository hosting service might not seem like a big deal. But the repo host you choose can have serious consequences for your developers’ productivity and ability to build great products.

Both GitHub and Atlassian’s Bitbucket offer paying customers an unlimited amount of private and public repositories. What distinguishes them isn’t their core hosting function. It’s how they affect your project in different ways.

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Part of the reality of managing operations at any scale is understanding that sometimes things go wrong. A step gets skipped, a number lands outside the expected range, a handoff stalls. An exception report is how you catch that moment, record exactly what happened, and act on it before a small deviation turns into a real problem. It is the first step in a critical culture where people can identify when and why a process has had a problem, so you can track problems, investigate them, and improve processes to stop those problems occurring.

The hard part is making that first step happen each and every time, with the right amount of detail, and in a way that is quick and painless to take. Done well, this is the art of an exception report: it illuminates your problems and becomes a crucial linchpin in a broader effort to improve processes and, in turn, outcomes. This Process Street guide shows you how to make that capture automatic.

Business process analysis is the practice of examining how work currently moves from an input to an output, then using evidence to find delays, unclear ownership, unnecessary steps, and control gaps.

That definition sounds manageable. The subject does not always. Business process management has an image problem: godawful clip art, filing cabinets, and bosses who sincerely talk about wheelhouses, paradigms, and scaffolding. The useful version is much simpler. Look closely at how work gets done, document it, and improve it.

What if the company powering more than 40% of the internet’s websites had no office at all? Automattic runs a fully remote workforce spread across 75 countries, and it still ships the software behind a huge share of the web. 

Remote work is far bigger than working from home, when you set it up right. At Process Street, we’ve been fully remote from the start, so we know the difference firsthand. This guide breaks down Automattic’s remote work framework and shows how your team can reach autonomous asynchronous nirvana. 

A content creation workflow is the repeatable path an idea follows from intake and briefing through production, review, approval, publishing, promotion, and measurement. It connects creative judgment to clear ownership, so contributors can focus on the work while the system handles handoffs, status, and evidence.

Without that path, even strong content gets trapped in scattered messages, inconsistent briefs, late reviews, and manual updates. This guide shows how our workflow evolved from a lightweight small-team setup into a connected production system, then explains how to build a durable version for your own team.

In this episode of Business Systems Explored, we talk B2B sales with Pouyan Salehi, then CEO and co-founder of PersistIQ.

Cold emailing is not about blasting huge lists of random leads. That approach burns through prospects and damages your brand. A small, focused list and one salesperson can still produce results when the targeting, message, follow-up, and measurement work as one system.

Best process documentation software compared: Microsoft 365 vs Process Street. The right toolkit should help people understand a process, keep the approved version current, and prove what happened when the process runs.

Use Microsoft Word for formal documents, Excel for calculation-heavy data, PowerPoint for presentations, and Process Street when repeatable work needs owners, approvals, automation, evidence, and an audit trail.

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