All posts in Remote Teams


How to Avoid Burnout and Thrive as a Remote Team (Free Tips & Templates!)

how to avoid burnout

This is a guest post by Rodney Laws. Rodney is an ecommerce expert with over a decade of experience in building online businesses. He’s worked with the biggest platforms in the world, making him the perfect person to offer advice on which platforms to build your website with. Check out his reviews on EcommercePlatforms.io and you’ll find practical tips that you can use to build the best online store for your business.

Even after full-time remote work became a viable option, most businesses were strongly wedded to the classic 9-to-5 office setup.

Many thought it would tank productivity, impede communication, and damage how their business was perceived, despite the 30% of people working remotely full-time proving that remote work, well, works.

The COVID-19 pandemic forced businesses to try alternative measures. Those reliant upon footfall either pivoted drastically or shut down entirely, and all other companies faced the same, urgent question: Can we transition to being 100% remote?

Remote teams who were once dubious about remote work are now enjoying the benefits of increased flexibility, enhanced productivity, and saving money while working from the comfort of their own home. In fact, 74% of CFOs will move at least 5% of their onsite workforce to work permanently offsite.

However, there can also be disadvantages to remote work if they’re not nipped in the bud, such as burnout.

That’s why, in this guest post for Process Street, I’ll tell you how to avoid burnout as a remote team. I’ll cover what burnout is, why it’s so destructive, and provide you with tips and templates for making sure your remote team doesn’t suffer down the line.

Read through the following sections to get up to speed:

Or, if you wanted to dive into a template that helps team members to appropriately manage their days without overworking, there’s the Remote Daily Work Schedule Template below.

Click here to get the Remote Daily Work Schedule Template!

It’s time to get started with the rest of the post. ⌚️

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Making the Remote Work Transition: Advice from Chanty & Problems They Faced

remote work transition

This is a guest post from Julia Samoilenko, a marketing specialist who writes about digital marketing trends and strategies for the Chanty blog. This powerful and free Slack alternative is aimed to increase team productivity and improve communication at work. Feel free to connect with Julia on LinkedIn.

Many of us like the idea of working remotely (especially if we have never experienced it). Out of bed and —Voila!— you are ready for work. No commuting, no noisy colleagues. Top level of independence and flexibility.

But what is remote work really like in practice? One day here at Chanty we had to answer this question and discovered what new benefits and challenges teams face when transitioning to remote-only mode.

Spoiler: there were many productivity pitfalls on the road to beneficial collaboration. It turns out that being an efficient remote worker is quite challenging. And that it’s twice as tough to manage a high-performing virtual team.

If you want to adapt to remote working best practices and maximize the benefits, then you’ve come to the right place. We’re going to reveal the ugly truth and teach you everything we’ve learned about a successful transition to remote work. After reading our ‘confession’, you’ll understand the challenges and methods on how to overcome them.

In this Process Street article, we’ll be covering:

Let’s dive right in!
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Remote Onboarding Process: Our Top Tricks and Tips to Get It Right

This is a guest post by Adela Belin, a content marketer, and blogger at Writers Per Hour. She is passionate about sharing stories with the hope to make a difference in people’s lives and contribute to their personal and professional growth.

Remote Onboarding Process Our Top Tricks and Tips to Get It Right

After hundreds of applications, weeding out the good from the bad, and a series of interviews, you’ve finally found the right candidate for the role – you extend the offer, initiate the paperwork and that’s it, your work here is done.

But is it?

If your company’s recruitment process is as simple as the above, then you’re missing out on an important step – onboarding.

Neglecting your employee onboarding processes is something you cannot afford to do, especially in a remote set up.

Employee onboarding, also known as new-employee orientation or assimilation, is the process by which an organization assimilates its new employees.” – SHRM, Managing the Employee Onboarding and Assimilation Process

In this Process Street article, we take a deep dive into a specific type of onboarding process. We will explain how you can perfect your remote onboarding process, wherein a new hire undergoes a set of formal meetings, briefings, socialization, training, and a series of other coordinated activities to get familiar with the remote job role, responsibilities, and overall company culture.

Having an effective employee onboarding process builds loyalty and engagement, improves productivity, and delivers a positive work experience. With that said, you can see how taking the time to perfect your onboarding processes is vital to nurture talent within your remote team.

If you’d rather skip ahead, just click on the relevant subheaders below. Alternatively, scroll down to read all we have to say regarding remote onboarding processes.

Let’s get started!
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Working From Home: Staying Productive in Troubling Times (Free Templates)

Working From Home

This is a guest post by Sharon Koifman, an expert in remote work with nearly two decades of experience running three companies 100% from his computer. Sharon has studied and researched not only how to operate remote businesses but how to create an amazing work culture where people love to come to work. These days Sharon runs DistantJob, a very unique recruitment agency geared specifically for finding remote developers who work from all over the world.

As the novel coronavirus (COVID-19) started spreading, many companies began advising their staff to work from home. With the virus now pandemic and many countries under some form of lockdown, there’s a large swathe of people who are working from home that have never done so before.

Are you one of those people?

If so, you may be wondering how you’re going to stay productive while working from home – especially if you have young children at home and are having to balance their care and education at the same time.

The good news is that it is doable. In fact, full-time remote workers have been doing this for years! You can learn from their wisdom (and mistakes) which I’ll share, so you can be as productive as possible.

Just make your way through the following sections in this guest post for Process Street:

Let’s get started! 🏡

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WFH Transition: How Your Team Can Pivot & Work From Home Like Pros (Free Templates)

WFH transition

Unequipped. Unprepared. Uncertain.

34% of people believe their organization isn’t properly prepared for employees to be working from home.

Speaking of which, has your organization recently – and rather hastily – transitioned from office working to working from home?

If the answer is “Yes“, no sweat. Process Street has you covered.

This post will guide you through the basics of working from home (WFH), the positives of it, the potential problems you could run into, on top of offering you our (free!) checklist templates that’ll ensure a safe and smooth WFH transition.

Read through the following sections to get completely clued up:

Or, if all you want is the checklists, get them here:

Let’s dive into all things WFH, ASAP. 👩‍💻
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What You Need to Know About Remote Working From Our CEO

remote working header

Process Street is a 100% remote company. We have been from day one.

But our CEO Vinay Patankar has been remote longer than that. Process Street is Vinay’s third remote company, meaning 10 years of running companies remotely.

At the time of writing, we have around 50 employees across multiple continents and it’s working so well for us that we’ve just sealed our Series A funding round from Accel, Atlassian, and Salesforce Ventures.

We thought now would be a good time to do a deep dive into Vinay’s thoughts on remote work and why his experience of it has kept him remote.

For this Process Street article, we sat down with Vinay to ask him 4 key questions, which we’ve provided links to below:

Vinay has also produced a short video series of key things to learn when working in or running a remote team. You can check these videos out in the section below: Continue Reading

Call Center Outsourcing: How To Boost Support Quality and Availability

call center outsourcing

This is a guest post from Derek Gallimore from Outsource Accelerator. Derek’s blend of extensive international business and travel experience means that outsourcing came relatively naturally to him. Derek has been in business for over 20 years, outsourcing for over seven years, and has lived in Manila, Philippines – the world’s outsourcing capital – for over five years. He has worked and lived in five countries and worked and traveled through dozens more.

A great business focuses on building customer relations. They need to reach out to their customers to fulfill their service needs, such as inquiries, service-related concerns, and marketing offers.

Someone needs to follow up on billings and collections. Another person needs to send out newsletters to its clients. When a new product or offer comes out, someone must inform the customers either through calls or emails. In some cases, someone also needs to gather data regarding customer satisfaction and commentaries on what needs to be improved in their products.

It can be tedious, especially for startups and small businesses with a few people on it to man these tasks at once, so strong customer service and sales teams are needed to fulfill these tasks.

Good thing is, businesses can rely on call centers to manage these activities. This article will tackle:

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Virtual Team: How to Excel at Remote Working (Free Templates)

virtual team

It’s 8 am. Your alarm buzzes.

You roll out of bed, perform your morning ablutions, and then sit down at your desk, ready to take Monday by the horns. Which you do, because you’re working from home, and not some crummy, cramped office which is full of distracting coworkers.

Ahh. Bliss.

It’s 8 am. Your alarm buzzes.

You realize you were dreaming.

This rose-tinted view of remote work – and being part of a virtual team – was exactly that: A dream. 💭

Although working remotely can be wondrous, it isn’t always easy.

As members of virtual teams (like myself) will tell you, there are countless challenges and hurdles teams must tackle – from maintaining a healthy work-life balance to establishing a culture of asynchronous communication – before a virtual team can reap the rewards of increased employee productivity, lowered business costs (Cisco saved over $270 million a year!), and improved employee happiness.

Luckily for you, this blog post contains everything you need to help your virtual team not only excel but become excellent.

Read through the sections below to get a proper handle on all-things virtual teams:

Now, it’s time to wake up, smell the coffee, and learn exactly how to instill and sustain a masterful, virtual team!

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How to Build a Strong Company Culture for Your Remote Team

How to Build a Strong Company Culture for Your Remote Team

This is a guest post by David Miller, a technical writer & edu-tech enthusiast currently pursuing research in project management software. You can find him on Twitter, or writing for the ProProfs Project.

If I ask you to select a few colleagues in your company and take a survey of how well they understand their company’s culture, how do you think they’d score?

Not so sure?

Now, think about remote teams.

Teams you don’t even talk on a regular basis – how sure are you that they know your company’s values or culture?

Let’s take an example.

According to a PMI study, 83% of respondents spend at least an hour or two working remotely every day. Among which the percentage of remote employees stand at:

  • 47% – Business Owners
  • 47% – Managers
  • 50% – Executives
  • 36% – Team Members

Now, as you can see that most upper-management employees are usually working remotely with the company, and if they themselves don’t possess a firm grasp on company culture – how will they pass it on to their team members?

Usually, remote team members are simply assigned tasks with a due date and it is all professional.

But, what most companies don’t realize is that it is really crucial for everyone who is part of a company to understand their values and culture.

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6 Tips to Remotely Manage a Team Better than Most Offices

remotely manage

Remote teams can be a nightmare to manage.

The distance (and potential time zones) between each team member mean that everyone has to be trusted to work on their own without constant supervision. To successfully do that, they need to have as few roadblocks as possible.

To remotely manage a team effectively you need to overcome the communication and availability issues that regular offices don’t have.

Automation is a must, especially with marketing, but if your core practices are running aground no amount of automation will help you.

During my last 3 years with Process Street I’ve learned a lot about both working in and organizing our remote marketing team. We’re constantly striving to be more productive and keep a consistent output of high-quality work.

In doing so, I’ve come to realize the key elements which decide whether your remote team is going to run like clockwork or become an untrackable mess of blame-passing.

Let’s get straight into it.

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