Burkhard Berger is the founder of awesomex™. His articles include some of the best growth hacking strategies and digital scaling tactics that he has learned from his own successes and failures.
Process mapping is almost always beneficial to those working within the process, and those working outside it. Not all processes should be mapped in the same way. A simple process run by only one or two people can be easily represented by a basic flow chart; a process that involves multiple individuals or cross-functional teams is going to need something more complex.
Like a swim lane diagram.
Designing your own swim lane diagram – or even just mapping a process for the first time – can seem daunting. Where do you even start?
I don’t mean to brag, but we here at Process Street are kind of experts on this whole managing processes thing, and one thing we definitely know how to do well is map out processes of every shape, size, and situation. This post will walk you through all the basics of swim lane diagrams, including how to create your own one step at a time.
You can either read on to get the whole history of swim lane diagrams, or just jump straight to the tutorial:
- Swim lane diagrams: An origin story
- Sink or swim: The pros and cons
- 5 questions to make sure you’re swim-ready
- How to create a swim lane diagram in MS Word
So, let’s dive in! 🏊♀️