In this episode of Business Systems Explored, I explain how to manage your tasks, delegate work, and build systems that help your business keep costs down, and work more productively.

At Process Street, I manage several different teams and assign hundreds of tasks every month.

You’d think that when you have to explain, upload, and send information to so many people so regularly, you’d have no time to do anything else…

You’d be wrong.

Managing a busy startup means you need to take a lot of shortcuts. So, thankfully I’ve found and documented a way to assign tasks to anyone from any device without switching between apps, sending emails, or messing around.

In this episode, I break down the system I use so you can re-create it and start delegating tasks successfully and efficiently.

Links to listen

• Listen on iTunes (iOS)
• Stitcher (Android)
• Listen on Business Systems Explored website

And remember, if you like the show, please leave us a review and rating.

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In this episode of Business Systems Explored, Vinay explains the system he uses to hire at Process Street.

Hiring is the single most important thing any company does.

It’s right at the top of the chain, and the effects filter down to impact revenue, reach, signups, customer satisfaction, and more.

So, instead of settling on someone early because you can’t be bothered to manage relationships with hundreds of candidates, you should try the system described in this podcast.

The system involves ways to automatically reach out to great potential candidates, screen with automation, and use AI to schedule meetings. And, it’s nowhere near as complex as it sounds.

Listen to this episode to learn this semi-automated system for yourself and get it set up in a few hours!

Links to listen

• Listen on iTunes (iOS)
• Stitcher (Android)
• Listen on Business Systems Explored website

And remember, if you like the show, please leave us a review and rating.

Click below to subscribe on iTunes:

Quote to tweet:

“People are the ultimate system. It’s all about the team. Your company is how you hire” (tweet this)

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In this episode of Business Systems Explored, we talk to Matt Goldman: Churn Buster CEO and co-host of Rocketship.fm.

We’ve looked at how churn can kill your SaaS company before on the Process Street blog…

But today we’ve had the pleasure of talking to someone who works entirely with churn and reducing its effects for tons of major SaaS companies.

Churn is the rate that customers cancel their subscriptions to your software. It can happen either because your product isn’t giving them enough value, or it can happen because of a failed payment method.

In fact, over half of total churn is because of an expired credit card or another technical payment issue…

Matt built Churn Buster to fight this particular type of revenue loss, and today he’s here to tell us all the secrets he’s learned along the way.
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In this episode of Business Systems Explored, we learn video production tips from Chris Lavigne, head of video at Wistia.

You’d expect a video startup to have a wealth of wisdom on video creation, production, and editing, but this episode is insane.

We speak to Chris Lavigne, Wistia’s head of video, and learn everything from creating a business video with your iPhone, editing on free software, and the biggest mistakes you can make with lighting and audio recording.

Whether you’ve just got a laptop and an iPhone, or a bit of a budget to afford a mic and camera, there are tips here that will help you create video content that engages your audience, makes emotional connections, and strengthens your brand.

While you’re here, check out an earlier episode we recorded with Wistia CEO Chris Savage.

Links to listen

• Listen on iTunes (iOS)
• Stitcher (Android)
• Listen on Business Systems Explored website

And remember, if you like the show, please leave us a review and rating.

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In this episode of Business Systems Explored, we talk to Wendy Tadokoro from ‘Organising Works!‘ — a business systems consultancy based in Australia.

You’re not going to be able to scale your business properly if you don’t use systems…

The problem is, businesses think they don’t have enough time to create processes.

What they don’t realize is that every day you go without a process, you’re wasting time and setting yourself up for failure.

Processes help you:

• Train new employees
• Assign tasks to anyone
• Automate tedious jobs
• Scale your business

So, how do you start systemizing your business from scratch?

If that’s what you want to know, this is the episode for you. Joining me this week is Wendy Tadokoro from Organising Works!, a systems consultancy with years of experience working with enterprises and small businesses. She walks us through everything she does when starting with a new client, revealing how you start making systems from the very beginning.

Links to listen

• Listen on iTunes (iOS)
• Stitcher (Android)
• Listen on Business Systems Explored website

And remember, if you like the show, please leave us a review and rating.

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In this episode of Business Systems Explored, we speak to Jon Butt. Jon is the CEO of Fire Protection Online, an e-commerce store he built that generates $3m in annual revenue. He also runs marketingforowners.com, where he shows people how to build a successful, self-marketing company.

Want to spent less than an hour a week on your business?

It’s totally possible when you break down your business functions into simple processes, and automate anything that doesn’t need doing by a human.

With a bit of planning, you can start today…

Learn these techniques from Jon Butt, who built a $3m annual revenue business with customers such as Cornell University, Canary Wharf, and Buckingham Palace.

After selling his first company in 2003, Jon made enough to comfortably retire… but then went on to accidentally start an outsourced e-commerce company that took off without much marketing needed to get it off the ground.

All the while, Jon was paying cash to the neighbors every week to borrow electricity and hosting his office in a grim building without a toilet…

Using teachings from The E-Myth, Jon scaled up faster than his suppliers could handle, all while on holiday in Greece.

Learn how to build every process in your business, then gradually remove yourself from them, outsourcing and automating as much as possible.

Links to listen

• Listen on iTunes (iOS)
• Stitcher (Android)
• Listen on Business Systems Explored website

And remember, if you like the show, please leave us a review and rating.

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In this episode of Business Systems Explored, we speak to Cameron Gray, the CTO of NeonMob — a marketplace for digital art.

So, you’ve got some funding, or you’re fresh out of an accelerator. You’re ready to go.

A VC handed you a bunch of cash, and said: “go hire as many developers as you can“.

Sounds great, right?

If only it was that easy.

We live in a new wave of the Californian gold rush. Skilled developers are snapped up by corporate recruiters with much more experience and better offers than you could hope to make.

How on Earth are you supposed to compete with that?

Well…

In this episode we speak to Cameron Gray. Cameron is our CTO’s advisor as well as the CTO of NeonMob. He’s a man experienced with recruiting for software teams anywhere between 5 and 100 people.

We find out the best places to find developers (and the absolute worst) as well as some quick hacks for screening them over the phone in 30 minutes before bringing them on for an interview.

Cameron shares some of the red flags that come to the surface when you’re screening a developer, as well as specific questions you need to be asking in your first interview.

Links to listen

• Listen on iTunes (iOS)
• Stitcher (Android)
• Listen on Business Systems Explored website

And remember, if you like the show, please leave us a review and rating.

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In this episode of the Business Systems Explored podcast we talk to Tom Cagely, the host of SPaMcast and Agile expert, about Agile software development. 

When it comes to agile software development, it can be hard to get a comprehensive place to start. Thankfully, this week we speak to Agile veteran and host of SPaMcast, Tom Cagley. Tom goes through the whole Agile process, from tools to best practices. He explains it simply enough for anyone to understand, but also lets us in on a few advanced techniques that surprised us.

Whether you’re actually managing a software team, or just looking to work more efficiently, Agile is well worth adopting in your business. It was born out of the same movement as the lean startup, so you may be already familiar with it, but there’s always room for improvement. Listen to this podcast to learn more.

Links to listen

• Listen on iTunes (iOS)
• Stitcher (Android)
• Listen on Business Systems Explored website

And remember, if you like the show, please leave us a review and rating.

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In this episode of the Business Systems Explored podcast, Tony Brown the author of Standard Procedure and Vinay Patankar from Process Street, have an in-depth discussion about the most effective content promotion methods for their businesses.

You can spend as much time as you like creating content, but it’s a massive waste of time if you aren’t promoting it. It’s not 1999. You can’t artificially game search engines to get huge visibility or spam newsletters to push your content out to thousands of people. You can’t even hope to get discovered organically if you don’t already have a following. And that’s the problem we’re trying to solve in this podcast.

In this episode, we run through every promotion tactic that’s helped build Process Street to a blog that gets over 100,000 monthly pageviews, and ranked highly for some of the more competitive keywords in our niche.

Discover the ‘silver bullet’ we swear by, and the tactic that has spiked our traffic by over 15,000 in a single day. Did you know there is actually a way to use social sites to generate traffic as consistently as organic methods? Find out all about that and more in this week’s episode.

Links to listen

• Listen on iTunes (iOS)
• Stitcher (Android)
• Listen on Business Systems Explored website

And remember, if you like the show, please leave us a review and rating.

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In this episode of the Business Systems Explored podcast, Tony Brown the author of Standard Procedure and Vinay Patankar from Process Street, talk about systemizing the processes and creating top content as well as explaining why content is so important to a company.

Ever wondered how small businesses can consistently create such amazing content? At Process Street, we produce at least 6 posts per week — some on our own blog and some as guest posts.

That’s not even including the podcasts and videos, which both come out weekly and are mediums that take considerably longer to write, design, produce, and polish.

So, how do we do it?

In this episode of Business Systems Explored we decided to take a break from having guests on and totally rip apart our content creation process for Process Street, BSE, and tonylbrown.com.

We talk about why content is important, whether you should create it yourself, and the kinds of content that are most effective. By following these tips, you can balance content creation with your other business functions and get the added bonus of that rare thing called a personal life.

Here’s how to consistently create winning content.

Links to listen

• Listen on iTunes (iOS)
• Stitcher (Android)
• Listen on Business Systems Explored website

And remember, if you like the show, please leave us a review and rating.

Click below to subscribe on iTunes:

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