All posts in Software


Real Estate Software: Evaluating The Best Ways to Automate Your Processes

real-estate-software

The real estate market is known to require a significant level of human interaction, but to what extent is the human touch really necessary for delivering a high-quality service for each and every customer?

The human-intensive nature of real estate creates a large margin for human error. Poor lead management, documentation, appointment coordination, tenant screening, and maintenance supervision are just a few examples of tasks/processes that are difficult to execute consistently without the assistance of automation software working in the background.

“Real estate is a market that is ripe for technological disruption. Whatever can be automated should be automated!” – Jyotirmay Samanta, How to Automate Your Real Estate Business?

Some of you property managers out there may claim that diving headfirst into the automation craze sweeping the business world is not such a good idea, as it undermines the face-to-face interactions that play such an important role in the field.

This is not entirely wrong, but all things considered, deciding to ignore new ways of streamlining processes will leave you in the dust as your competitors continue to find new ways of being more efficient.

Plus, some industry thought leaders believe that automation actually humanizes the property management experience even more:

“One of the most effective ways to humanize the property management experience is by providing better communication. Figuring out what residents want in order to improve service can be a complicated and daunting task. But today, a company can easily leverage automated surveys and other forms of real-time communication to glean real, useful feedback from residents.”Doug Brien – How Technology And Automation Humanize The Property Management Experience

Recently, it was reported that total investment in real estate tech has ballooned from $33 million in 2010 to more than $5 billion in 2017. That is nothing short of astounding, especially when you consider the market’s volatility over the past decade.

Technology is driving the evolution of real estate, and market players need to keep up if they want any hope of leading the charge.

Continue Reading

Breakdown of the Best Workflow Management Software

workflow manager

It’s become commonplace for companies to look to workflow management software to help them “trim the fat” and boost productivity metrics.

A majority of savvy business owners are searching for solutions to automate their workflows and push their business to that extra percentile of efficiency.

Multiple different names have been used to talk about this particular kind of tool: BPM software, process management software, workflow management software, to name a few.

Whatever you choose to call it, the proposition remains the same. Workflow management software offers a centralized hub for overseeing and optimizing all of the moving parts that make up your workflow.

These workflows are made up of processes, which are like sets of step by step instructions designed to guide you along the ideal path to a simple desired outcome.

Continue Reading

8 Smartsheet Alternatives for Superb Project Management in 2019

smartsheet-alternatives

The Smartsheet platform provides exactly what the name suggests – smart sheets. It is modeled around the classic Microsoft Excel spreadsheet, enriching its capabilities with powerful collaboration features and integrations.

In addition to providing effective collaboration tools, Smartsheet’s user interface is relatively simple, which has earned it a solid reputation as a good project management tool for businesses of all sizes.

So why even look for an alternative?

Well, you may not feel that Smartsheet is particularly well suited to how you manage projects in your team and organization as a whole. Perhaps you are not very familiar with Excel, or just don’t like it very much and would rather use a tool with a different look and feel.

It can also become a difficult tool to manage in the long-term. As you add more and more projects, the organization of vast amounts of spreadsheets can become fragmented and confusing.

So, if you are not a big fan of spreadsheets, and would like a project management tool with a more fun, engaging look to it, here are 8 fantastic alternatives that may well be what you’re looking for.

The main criteria I used for selecting the following applications is that they all have excellent feedback from users, reasonable pricing models, good customer support, and effectively address Smartsheet’s limitations.

Let’s get into it.

Continue Reading

Choosing a Lean Software Stack: How to Avoid Multiple Systems Chaos

software stack

We all depend on technology to solve the majority of the problems we face each day. For business owners, this is perhaps more true than for anyone else.

A recent study indicates that almost 48% of business owners believe that being able to run their business with mobile device was of high importance to them.

From the same study, an average business owner uses some kind of software application at least 21 times a day to conduct business.

Additionally, 41% of small business owners use four or more separate apps or technology systems to run their business.

The question is, at what point does this technology begin to hinder rather than help us?

As an entrepreneur, your task is to grow your business, and one of the key decisions you have to make is choosing which technology tools are right ones to use.

Continue Reading

Productivity Software for Beginners: The Ultimate Stack

productivity software
It’s easy to fall prey to the pursuit of productivity.

All too often we’re too preoccupied with finding the “perfect” productivity software to see that we’re wasting time doing it.

If you spend too much time thinking about a thing, you’ll never get it done” – Bruce Lee, 30 Productivity Quotes I Wish I Knew 10 Years Ago

You don’t need to test 101 apps. All you need is a solid base to go from and tweak your performance.

That’s what this post will give you.

From time-keeping software to writing apps and process management, read on to see how to see which business apps everyone should use to stay productive without pulling their hair out.

Let’s get started.

Continue Reading

How Was Linux Created? The Processes Behind Managing 13,500 Developers

You have probably used Linux today — especially if you don’t have an iPhone. And if you browsed the web today, there’s a big chance that the website you visited was served by Linux, too.

Linux is an operating system, but unlike software like Microsoft Windows and macOS, Linux was developed by a self-organized community of volunteers.

Over time, with the effort of over 10,000 developers and evolving processes to manage the scale of work, the Linux kernel has grown to over 20,000,000 lines of code in total. It forms the stable foundation for…

  • Every Android phone and tablet on the planet
  • 66% of the world’s servers
  • 100% of the top 500 supercomputers

This technology didn’t come from an orchestrated team with a thick policy book and layers of management. It came from a few carefully-chosen and culturally-embedded policies, and a shared mission.

In this post, I look at how a technology so essential, complex and important could have been produced so effectively without traditional management structure. But first…

Continue Reading

Task Management Techniques: 7 Lists To Get Shit Done On Time

Task Management Techniques

Maybe you’re the sort of person who sits down at their desk for 8 hours solid and hammers out as much as possible.

Maybe you use the Pomodoro method or your own task management techniques.

I don’t know what sort of person I am yet.

I used to give it no thought — wake up, lob a coffee down my throat, sit down and start typing.

Lately, my tasks are harder to define and I find myself having trouble with time management and prioritizing.

Right now I’m using Pomello, a Pomodoro timer that lives in Trello and times my work on each card. Click here to get it.

Pomello Task Management

Tomorrow I’ll probably be sick of it and defiantly hammering on the keyboard until it’s time to sleep…

In my seemingly neverending quest to get shit done, I’ve seen a ton of strange methods and lists. And, let me tell you, working at Process Street — a task management system for businesses — I’m making myself practice what I preach.

Here are some of the task management techniques I’ve come across.
Continue Reading

How to Make Software Rollout Easier for You and Your Team

The following is a guest post from Ryan Gould, Vice President of Strategy and Marketing Services at Elevation Marketing. An expert search, social and content marketer, Ryan leads Elevation Marketing’s digital strategy department, helping brands achieve their business goals, such as improving sales and market share, by developing integrated marketing strategies distinguished by research, storytelling, engagement and conversion.

software rollout

Without software, you’d be hand-writing purchase orders, using a Rolodex for a CRM, and doing your newsletters via smoke signal.

Alright, maybe that last one is a little far-fetched, but there’s no denying that in the business world, technology is absolutely necessary and enables amazing things.

…But not everyone on your team gets enthusiastic about the prospect of learning a new tool. Even if that tool will help them improve productivity, do a better job, and escape the white-collar equivalent of hard manual labor.

IBM research on the barriers to software adoption (Source)

Your goal when rolling out software is always the same: to help your business improve operations, boost efficiency, and enable sales. These days that means staying up to date on technological trends as well.

Deciding which tool is right for you will always hinge on fundamentals, like whether it can automate your vendor payments, purchase orders, employee onboarding, lead management, etc. However, there are other considerations, such as whether your solution integrates with cloud software and is responsive on mobile devices.

But, even after you’ve selected the solution perfect for your operation and your employees – after all the sales demos, comparison docs, and review reading – you’ll find it’s that the human element that trips you up.

Continue Reading

Help Scout vs. Zendesk vs. Freshdesk vs. Groove: The Ultimate Help Desk Showdown

Vinay Patankar
September 4, 2018

Help Desk Software

A support rep’s life becomes much easier when their help desk seamlessly fits into their workflow. Tools are simple to use. Tasks get accomplished faster. A personalized help desk lets your rep do things their way, so they can solve human problems instead of figuring out software.

The more you customize your help desk, the more useful it is to your team. While all help desks have customization options, not all help desks can be personalized to the same extent.

To spare you the trouble of perusing lengthy FAQs and comparing free trials, we took a deep dive into the features of four popular software— Freshdesk, Help Scout, Zendesk, and Groove—to decide the best help desk of them all. Here’s what we found.

Continue Reading

Best Marketing Automation Software: 10 Tools to Autopilot Marketing Emails

Marketing automation software

Marketing your product to a wide audience is a real challenge for many businesses. Acquisition costs can be high and effective optimization of approach requires bucketloads of data.

According to research from Aberdeen Group, users of marketing automation software are 17 times more likely to track all their data than those who don’t employ these platforms. This drives improvement and is one of the primary reasons that users of marketing automation decrease customer acquisition costs year on year at over twice the rate of their competition.

Modern marketing methods mean that multiple in-depth campaigns can be run without all the unnecessary administration and time-consuming efforts of the past.

There are many automation tools to choose from on the market and in this article we’ll run through 10 of the best, giving you a breakdown of what each offers.

Continue Reading

Get a free Process Street account
and take control of your workflows today.

No Credit Card Required