All posts in Management


Leadership Theories: How to Be the Perfect Leader for Your Team

Leadership Theories

… 71% [of organizations] said their leaders are not ready to lead their organizations into the future. Only 25% of organizations said they had a ready and willing successor identified for one out of 10 critical leader positions.” – Brandon Hall Group, State of Leadership Development 2015: Time to Act is Now

Great leadership is like electricity.

Without study, it’s a one-shot, lightning-in-a-bottle event. However, with a solid theory to explain how it works and how to harness it, you can use it to power your team like a well-oiled machine.

That’s why it pays to know your leadership theories, and why this post from the Process Street team will teach them to you.

Using these theories of leadership you can analyze your leadership style and find out what kind of leader you are and how to more effectively manage your team.

We’ll be covering:

However, before we get stuck in, let’s have a quick recap on why these theories matter…

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Economic Sustainability For Success: What It Is And How To Implement It

Economic Sustainability

2018 saw the U.S. economy grow by 4.1%, well ahead of the trend.

Following this, U.S. President Donald Trump stated:

“These numbers are very, very sustainable. This isn’t a one-time shot.” – Donald Trump, Is the economy really as great as Trump says?

What did Trump mean when he said that this number was “very sustainable” – and was it?

In 2019, and as predicted by economists, the U.S. growth rate slowed down and returned to 2.1%.

Unsustained high growth rates are very common. It seems that the magic 2% has a gravitational pull, hauling back growth rates that increase over it. Is this 2% what economic sustainability looks like?

In this article, we at Process Street explore what is meant by economic sustainability. We look at the benefits economic sustainability can bring on a global level and at a business level. We suggest ways you can become economically sustainable in your business today.

Read through the sections below:

Shall we get started?

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What is ISO 9000? The Beginner’s Guide to Quality Management System Standards (Free ISO 9001 QMS Template)

What is ISO 9000? The Beginner's Guide to Quality Management System Standards (Free ISO 9001 QMS Template)

In 2018, Apple rolled out their brand new iPad Pro; top-of-the-line, cutting-edge, very slightly bent- wait, slightly bent?

Customers on social media and several on the MacRumors forums have discovered their iPad Pros exhibited this slight bend straight out of the box.

Of course, Apple’s response was that this was completely normal, and absolutely not a defect.

Despite the publicity Apple gives its “ultra precise” quality manufacturing process, more and more issues like these are appearing. The bendy iPad Pro is looking less like an exception, and more like an increasingly problematic trend.

Here’s a comprehensive quality breakdown (quite literally) of the iPad Pro in question:

It’s interesting to note that while Apple is bragging about premium materials such as the sapphire camera lens cover, tests like the scratch durability test done in the video above pose glaring questions to Apple’s quality standards.

Other quality management blunders from Apple’s recent track record include:

  • iPhone X: Major factory defect on phone screen making it unresponsive to touch;
  • iPhone XS/XS Max: A repeat of antennagate, except this one might be un-fixable with software;
  • Apple Watch: Batteries will swell and crack or detach the screen.
  • iPad Pro 2017: An older iPad model sold until November 2018 reportedly develops strange screen glitches;
  • MacBook Pro: Users have reported and Apple has admitted to serious defects (resulting in data loss and failure) with the solid-state drives inside 13-inch models, as well as severe performance issues with i9 CPUs and sound distortion at low volume;
  • Macbook/Macbook Pro: Defective keyboards in models from 2015 to 2017.
  • That’s a lot of issues for a company that continues to charge top dollar, push prices up, and boast a reputation as a pioneer in quality assurance.

    Obviously, and for whatever reason, there is a problem somewhere in Apple’s quality management process.

    Quality control and management is important to ensure the customer gets the value they deserve, and quality management standards like those defined by the ISO 9000 family exist to make quality management work better.

    Although Apple has received certification for ISO 27001 (an information security management standard), it doesn’t appear that they have any ISO 9000 certification for quality management. Who knows, if they had, perhaps they wouldn’t have so many QC issues?

    In this article, I’ll be looking at the ISO 9000 family of quality management standards, breaking down the basics and giving you a few free checklist templates to get you started with your own quality management system.

    Here’s exactly what I’ll be covering:

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    Vendor Management: What It Is and How to Excel at It (Free Templates)

    Vendor Management

    Learning about vendor management is no easy task.

    As soon as you search the words ‘vendor management’ in Google, you’re bombarded with details regarding vendor management systems, rather than information regarding vendor management itself.

    And considering that 88% of companies use at least one outside vendor, and 47% more than 10 vendors, vendor management is a topic that, at some point in their careers, many employees will need to understand.

    That’s why in this informative, easy-to-understand post, I’ll tell you everything you need to know about vendor management – and in layman’s terms.

    Specifically, you’ll learn exactly what vendor management is, the benefits of it, and the process of managing vendors successfully. To finish off, I’ll even provide you with (free!) vendor management templates you can jump into and use straight away. Just read through the sections below:

    Now, it’s time to get a solid grasp on vendor management.

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    GRI Standards for Sustainability Reporting: What They Are and Why They Matter

    GRI-Standards-for-Sustainability-Reporting-What-They-Are-and-Why-They-Matter

    You’re cooking for corporate success, but how do you know when it’s time to add a little sustainability into the mix?

    Sustainability is the key ingredient, like the spice in your curry, or the sugar in your cake, that brings long-term economic prosperity.

    So before you fire up on all cylinders, consider this: companies that adopted environmental, social and governance policies in the 1990s have long since outperformed those that didn’t today.

    If you have read some of Process Street‘s previous articles, such as How You Can Create a Sustainable Business for Long-Term Business Succes, you will learn that there is a strong, unbreakable tie between our environment, society, and the economy. It is with this undeniable relationship, that GRI Standards reporting came about.

    GRI Standards will help you produce a sustainability report, and by doing so, you are taking a huge leap towards securing business sustainability and cooking up long-term corporate success.

    In this article, I will explain why GRI Standards reporting is important, what GRI Standards are, and how you can implement GRI Standards for the production of your sustainability report today. You are provided with free and ready to use templates for implementation of the three universal GRI Standards reports.

    Ready to become a GRI Standards expert and start implementing GRI Standards into your business today?

    Let’s read on!

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    How to Implement Effective Inventory Management Procedures

    Inventory Management Procedures

    This is a guest post by Marla DiCarlo, an accomplished business consultant with more than 28 years of professional accounting experience. As co-owner and CEO of Raincatcher, she helps business owners learn how to sell a company so they can get paid the maximum value for their company.

    Inventory management.

    The mere mention of it may strike fear into the hearts of those working in the manufacturing, ecommerce, or logistics sectors as, after all, it can be rather complicated.

    But with the right high-value processes, procedures, and techniques in place, inventory management can be turned from a fear-inducing activity into one which helps your business to truly thrive.

    That’s why in this short, informative post, we’ll take a look several inventory management best practices, so you can help your business be more efficient, productive, and better all-around at managing their inventory. Just read through the following sections:

    Now, let’s get started.

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    Systems vs Goals: How I Lost 70lbs and Learned Piano

    systems vs goals

    To put it bluntly, goals are for losers… goal-oriented people exist in a state of nearly continuous failure that they hope will be temporary.” – Scott Adams, Scott Adams’ Secret of Success: Failure

    Matching up systems vs goals might seem odd but the truth is that you should be using one and not the other.

    Let’s be honest – we’ve all set goals that we’ve never met.

    From broken New Year’s resolutions to a failed career as the next big rockstar, goals have a nasty habit of not being met.

    Scott Adams, the author of Dilbert thinks much the same in his book How to Fail at Almost Everything and Still Win Big: Kind of the Story of My Life.

    He identifies that everything wrong with goals can be solved by instead applying a regular system to complete your tasks.

    I scoffed at first but then realized that I’d done precisely that to lose 70 lbs in six months and learn the piano.

    That’s why today I’ll cover:

    • What are goals?
    • What are systems?
    • Systems vs goals
      • Systems replace motivation with routine
      • Goals are hard to follow up on
      • Systems are consistently rewarding
      • Goals carry a more negative mindset
      • Systems are more realistic and flexible
    • Turning goals into systems
    • How to build systems

    Let’s get started!

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    What is Environmental Management? How You Can Implement it Today

    What-is-Environmental-Management-How-You-Can-Implement-it-Today

    It was my first time visiting Sweden, and somehow I found myself hauling two baskets of milk containers to deliver to the local supermarket. Feeling like a recycling heroine, my ego was soon deflated when I realized my efforts were something of commonality in this country.

    Recycling is part of the Swedish supermarket’s environmental management strategy and has contributed to the country’s 99% recycling rate. It is results such as these that make Sweden one of the most environmentally friendly countries in the world.

    In fact, many Swedish corporations place the present and prevailing problems facing our environment on a pedestal. Why?

    If you read my last post on business sustainability, you will understand how the environment impacts our economy. It is due to this deep-seated connection between economies and ecosystems that make environmental management so important.

    Environmental management acts to safeguard nature from potentially damaging business operations, constructing a win-win situation benefitting the economy and the environment.

    In this article, we at Process Street explain exactly what environmental management is, why it is needed, and how you can implement environmental management into your business today. We also have a bunch of free templates to help you apply Environmental Management strategies.

    Let’s crack on and find out exactly what environmental management is.

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    ISO 50001: The Ultimate Guide to Energy Management Systems (EnMS)

    What is ISO 50001 the ultimate guide to energy management systems (EnMS)

    If there was a list of the “Top Ten Problems” facing humanity in the next few decades, what do you think would be at the top?

    Well, it turns out Richard E. Smalley made such a list in 2003, and placed predictions about a looming global energy crisis at the top.

    His prediction focused on the problem of the amount of energy being consumed, against the amount of energy being produced (as well as available sources of energy production) alongside the projected boom of human population to around 8-10 billion by 2050.

    In recent years, there has been a resurgence of attention placed on the topic of energy efficiency and the relationship between energy consumption and climate change.

    It is an undeniable fact that our global climate is rising in temperature. The science is there to prove it; the United Nations Intergovernmental Panel on Climate Change (IPCC) and many other international organizations have acknowledged that recent years have been the hottest since records began.

    As a result, intense weather like heat waves, hurricanes, heavy rains, tropical storms, and rising sea levels all becoming more and more commonplace.

    Despite the rising tide of climate crisis, the demand for energy supply is at an all-time high. The global economy is insatiable in its demand for energy to sustain economic growth and development.

    How should organizations prepare themselves for the inevitable challenge of sustainable adaptation, and for ensuring they have the tools in place to facilitate the systematic energy management approach that will be the core of efforts to improve energy efficiency in the future.

    “Energy efficiency is the most promising means to reduce greenhouse gases in the short term,” – Yvo de Boer, Former Executive Secretary of the United Nations Framework Convention on Climate Change (UNFCCC).

    A systems-scale approach is necessary if organizations want to seriously engage with difficult problems facing sustainable business and adapt for the future of energy management.

    ISO 50001 is a standard designed to help organizations establish efficient and effective energy management systems (EnMS) and improve energy performance.

    Based on the principles of continuous improvement and popularized by the ISO 9001 and ISO 14001 management system standards, by implementing these standards companies stand to reduce energy efficiency costs, lower carbon dioxide emissions and prioritize the preservation and sustainable engagement with the environments in which they operate.

    This article will provide an introduction to the ISO 50001 standard, with a simple explanation and tips for getting started with an implementation of your own using Process Street.

    Thankfully, recent changes have made it easier than ever to implement ISO 50001 (and any ISO management system standard), so that will be a big focus of this article.

    Here’s a breakdown of what I’ll be covering here:

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    Behavioral Theory of Leadership: How to Be a Better Leader

    behavioral theory of leadership

    I realized I had a challenge… [people] didn’t think they needed to be trained as a leader.

    I realized I had a real uphill battle because people thought leadership was a noun.

    – John C. Maxwell, John C. Maxwell Defines Leadership

    Not all leaders can lead effectively.

    You might be a manager in name but that won’t inherently make your team like you, respect you, or do what you tell them to.

    That’s why today I’ll show you the 10 main schools of thought for the behavioral theory of leadership.

    By the end of this post, you’ll be able to identify what kind of leader you are, what kind of leader you want to be, and how to bridge that gap through your behavior.

    If you’d rather skip to a particular section, go ahead and use the links below:

    There’s also a free process template based on Ray Dalio’s methods up for grabs, so let’s get started.
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