If the United Nations Environment Programme is to be taken seriously, the current generation is the last generation with a realistic chance of kick-starting the processes necessary to halt or reverse the looming global crisis of climate change.
“We are clearly the last generation that can change the course of climate change, but we are also the first generation with its consequences,” Kristalina Georgieva, the CEO of the World Bank.
As humans, we tend to focus more on the things we need to do than the things we’ve already done. This so-called “Zeigarnik effect”, named after Russian psychologist Bluma Zeigarnik, means our minds are often swimming with all of the tasks, responsibilities, and mental notes that we think we should be focusing on. That’s where Prioritization Matrix can help!
All of these tasks and projects that need doing, this mental to-do list, without a clear hierarchy of importance can make it difficult for us to stay focused and actually get things done.
One way to combat all of this Zeigarnik noise is to note down everything. Make an actual to-do list. Studies have been done, and it has been shown that the very act of noting down tasks can quite simply “make you more effective”.
But, even with a to-do list, before you actually get anything done it’s necessary to have a clear idea of your priorities.
Sounds simple enough, right? Unfortunately, figuring out what to prioritize can be hard. It’s a complicated process that involves weighing up cost against value, effort against time, and for a lot of businesses, will likely involve many different stakeholders.
The solution is to work out a process for determining what to prioritize.
HR processes are hard and complex.
From hiring great-fitting talent and helping with their onboarding, to monitoring employee performance and even resolving any employee conflicts, there’s a lot of ground for HR teams to cover – and in such a short amount of time.
Imagine if there was a way for HR teams to time-save, cost-save, labor-save, and take control of their recurring tasks like never before…
Wouldn’t that be a dream?
At Process Street, we rather like turning dreams into reality. That’s why we’ve hand-picked our most effective, most useful HR processes from our extensive library and are presenting it in this ultimate HR process pack.
Think of it as your one-stop-shop for all the human resources processes you’ll ever need:
Now, let’s stop dilly-dallying and get to it!
Continue Reading
“Global stock markets post biggest falls since the 2008 financial crisis.” – The Guardian, 9th of March 2020
Business risk can come out of no where at any time.
It was a Tuesday morning and my phone buzzed me out of my groggy, lethargic state, flashing open the above notification. The Coronavirus had hit businesses and our economy hard, potentially costing 2.7 trillion globally.
A viral risk, that went viral. Was something like this not foreseeable?
In this Process Street article, we turn our attention to the concept of business risk. As we write this article, the corona crisis is unfolding. We were warned about the risk of a virus outbreak but it appears we weren’t as prepared for it as we could have been.
But viruses are not the only risk we face. The 2020 Global Risk Report from the World Economic Forum (WEF) highlights a host of other risks, which we’ll turn our attention to in this article.
To get started, click on the relevant subheaders below to spring to that section. Alternatively, scroll down to read all we have to say regarding the concept of business risk.
Belts and braces on, let’s jump to it!
Continue Reading
Customer feedback system is what every business needs to succeed.
Why? Let me explain.
There will always be people in this world that want something from you. Whether you are a business, an individual, or a group, people are needy.
Most company inboxes have a significant number of feature requests. Some of them make a lot of sense and some of them are probably pretty out there.
But whether customers are asking for something that you already have on your roadmap, or something that isn’t even tangentially related to your product, you still owe it to your customers to respond.
In this article, we’ll cover:
So, let’s get started!
Continue Reading
In the book The Balanced Scorecard, by David Norton and Robert Kaplan, it is noted that 90% of organizations fail to execute their pre-set strategy.
This is a concerning statistic when you consider that, for a majority of companies considered successful, an emphasis is placed on having formal and pre-established systems to inform, manage, and meet their strategic obligations.
In this sense, can we not infer executing business strategy = business success?
To bridge this gap between strategic ambition and business performance, Process Street has created a Strategic Planning Template, which you can use – for free – right away!
By executing the steps given in this template you will not only develop good strategy, but the delivery of this strategy will also prove successful.
Click here to access our free Strategic Planning Template!
But to accommodate this template, you need to have a solid understanding of strategic planning itself.
In this article, I’ll discuss what strategic planning is, the different strategic planning models – with an emphasis on the Cascade Strategic Planning Model -, why strategic planning is important, and more.
Click on the links below to read through:
Let’s jump straight to it!
Continue Reading
This article started with a cold cup of tea.
I was in the middle of a power cut, and the teabag floated despondently in a sad, mottled brew. In the confusion, I’d allowed the beverage to cool for far too long. All of that precious energy transferred to raise the temperature of the kettle to boiling point, gone to waste, and there was nothing I could do about it.
This is an example of poor energy management on my part.
As I sulked over the absence of my morning brew, it did get me thinking, would society ever face these kinds of energy management problems, like I easily had?
“Welcome to the energy crisis” – Lawrence J. Becker, Welcome to the Energy Crisis
Some of you may have already experienced, say, aggravating waits in lines for gasoline, or your pocketbooks taking a punch from inflation. But, energy problems – like a cold cup of tea – are not only personal, they permeate into society and our economy.
80% of U.S. energy comes from fossil fuels. According to BP’s Statistical Review of World Energy, we have 115 years of coal and roughly 50 years of oil and natural gas remaining. To compound this, we also need to leave ~80% of current fossil fuel reserves untouched if we stand a chance of meeting IPCC 1.5°C (34.7°F) warming targets.
Energy management is the process of tracking and optimizing energy consumption for your business. It’s a continuous process, easily implemented by following the correct procedure.
In this Process Street article, you’ll learn about best practices for energy management, how you can successfully manage energy in your business (and beyond), as well as how to adopt best energy management practices using a handy free checklist to help you save time and money.
Don’t cry over cold tea. Learn how to manage energy properly, for a healthier business and a healthier planet. Click on the relevant subheader below, or continue reading as you please:
Let’s not waste any more time, and get right into the basics of energy management.
Continue Reading
What does a customer success manager do?
Let’s start at the beginning.
Customer success is vital to a company’s growth because customers are the ones that bring revenue. Although more popular in high-tech sectors, like SaaS product development or cloud services, the customer success manager (CSM) role is gaining more and more popularity in other businesses as well.
But you may be asking, what does a customer success manager even do?
A CSM’s role revolves around making sure customers get their desired outcomes while using the service/product, thus prolonging their life cycles.
In this Process Street article, I will walk you through a customer success manager’s tasks, from onboarding and training the customers, to reducing churn, dealing with critical events, getting and analyzing feedback from customers, and so on.
Read on to get a full 360-view of what the CSM role entails and why it’s so important for a company:
Let’s jump right in!
Continue Reading
2/3 of HR managers agree that Human Resources is undergoing a digital transformation. And with this transformation comes a plethora of digital HR tools designed to optimize HR-related operations. These tools improve efficiency, employee experience, regulatory compliance, and save you money.
However, the sheer diversity of HR tools available brings a challenge. The challenge to find the right HR tools for you and your team, to build your ultimate HR toolkit. Your HR toolkit is a set of tools that aid HR-related functions, and it’ll be specialized for you and your business.
How do you choose the right HR tools to optimize your HR toolkit?
The answer to that question lies here. In this Process Street article, you’ll learn what HR tools are and how you can utilize the best HR tools for each specific HR-related function. After vigorous qualitative research and trial-and-error, we’re delighted to present you with our top 30+ HR tools to help you build your ultimate HR toolkit.
Click on the relevant subheader to jump to your section of choice. Alternatively, scroll down to read all we have to say.
Let’s begin!
Continue Reading
A value statement isn’t some kind of jargon speak for “what we think matters”. It’s a statement of what your company is, what it stands for, and what everyone can expect from it.
It’s the “soul” of your team.
“Culture is living values.
Values are written words, and your culture is how you actually live [them].” – Jeff Lawson, Articulating Company Values & Living Them Authentically: Jeff Lawson
Whether you need to unite your team around a core set of ideals, show potential recruits what to expect and how to act or resonate with your core audience, these values are an essential part of any coherent company. Without defining them everyone will be working on their own assumptions.
So, how do you create a value statement that’s effective, concise, direct and, most importantly, accurately reflects your company?
To answer that, let’s dive straight in.
Continue Reading
