All posts by Adam Henshall


Business Process Optimization: What, How, Why? (Free Templates)

process optimizationAt Process Street, we’re all about processes: creating, implementing, analyzing, mapping, improving, and automating.

There are a lot of layers to processes and it’s easy to get caught up in the complexities.

But really, it’s quite simple.

You need to document your workflow and then follow it, making improvements where necessary over time; continuous improvement.

All of this can be summed up by the concept of process optimization.

In this Process Street article, we’ll give you a quick actionable overview of how to optimize your processes with some tips and tricks of what to look for and how to do it.

We’ll cover:

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What is Churn Rate? How to Calculate Customer Churn (Definition + Meaning)

churn rateWhen it comes to running a business, particularly a SaaS company, understanding churn is vital.

There’s a lot to cover, so let’s cut straight to the chase.

In this Process Street article, we’ll look at:

  • What is churn?
  • How to calculate churn rate
  • Churn examples: From Facebook to Twitter to HubSpot
  • Why do customers churn?
  • McKinsey’s 4 best practices to increase retention rates 15%
  • 3 practical steps to reduce churn in your business
  • The Harvard churn management algorithm
  • Churn management resources to help you reduce churn
  • Use Process Street to help you tackle churn in your business

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All The Tools You Need To Set Up An Effective Link Building Campaign

link building campaign toolsThis is a guest post from Nikola Banicek, an internet marketing specialist at Point Visible, a marketing agency providing custom outreach and link building services. He’s a laid-back guy with experience in PPC, copywriting, and project planning. When he’s not working, he’s either gaming, watching football or anime.

Link building is essential if you want to rank higher and position yourself as an authority in your niche.

The problem is, of course, that link building isn’t easy. It takes time, effort, patience, and skill. The rewards are big – but only if you get the process right.

This is where tools come in.

Tools are designed to solve problems and make your life more efficient. And in the link-building game, there are lots of problems to solve! From finding better link building opportunities to managing your whole projects, tools have got you covered.

But which ones should you be using and for what purpose?

In this Process Street article, we take a look at all the tools you need to set-up an effective link building campaign.

Link building campaign tools: The quicklinks!

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The Straightforward Guide to Product Strategy (With Templates)

product strategyBuilding a solid product strategy is often thought of as a complex challenge and many companies fail to approach it systematically.

Other teams sometimes operate with a lean methodology and think this excuses them from developing a strong product strategy to guide development.

It doesn’t.

A solid product strategy is an important part of building a functional and coherent product and it shouldn’t be overlooked.

In this Process Street article, we will avoid long explanations and unnecessary detail, cutting straight to the point to give you a clear and actionable understanding of product strategy.

And we have provided an actionable product strategy template you can use in your business!

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8 Top Workplace Team Chat Apps for Effective Team Communication in 2019

team chat appsThis is a guest post from Mile Živković, a content writer and work-life balance expert at Chanty – a simple and AI-powered Slack alternative. When Mile isn’t busy writing epic posts on productivity, work-life balance and time management for Chanty blog, he’s probably driving somewhere. His hobbies include cars (huge fan of Alfa Romeo), photography and collecting pocket knives. You can catch him on LinkedIn.

What do you do when there’s work to be done, email communication simply doesn’t cut it anymore and tapping your colleagues on the shoulder is not the ideal solution for communicating in the office?

You use a chat app to collaborate with your team.

With email becoming clunky and outdated and the need for rapid, instant communication at work, the market for team chat apps is ever-growing.

However, with so many options out there, making the right choice can seem impossible. Pricing, the number of users, integrations, searchable history, these are all elements to consider when making a choice for your team.

To make the process a bit easier, we’ve singled out some of the best team chat apps out there with our honest feedback. These are some of the best workplace chat apps out there and we hope we’ll make it easier on you to make a good choice. Let’s dig in!

Team chat apps: The quicklinks!

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7 Key Tools for the Ultimate Paperless Office (Your Go-Paperless-Stack)

paperless officeWhether you want to reduce your environmental impact, be more efficient, or reduce your expenses to Dunder Mifflin, going paperless is a really positive step forward for your business.

Operating in a paperless office means all activity and work is recorded and can be easily found. It means you can send work over to other colleagues in seconds. It means you don’t need huge filing cabinets taking up valuable space.

It’s just better in many many ways.

Even if you want to keep paper as a small part of your life, taking the necessary steps toward a paperless office will yield results.

So how do we create a paperless office?

The answer is in the tools you choose to use for your business. Any business may have specialist tools specific to their industry, but we’ve tried to pick out 7 tools which can collectively cover almost all aspects of a company’s operations.

You’ve got your email, word processing, spreadsheets, databases, kanban boards, BPM software, accounting, software development, automation, communication, and funny gif sending software. And that’s just the start of what these tools can achieve.

In this Process Street article, we’re going to go through each one by one and give you an introduction. Some tools you might already be familiar with, but I’m sure at least one will be new!

Here are our paperless office quicklinks:

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What is a Purchase Order Template? 5 Free Templates to Get Started

purchase order template

You’re here because you’re looking for a purchase order template to make your life easier.

Well, here are 5 different templates in different formats which you could use:

If that’s all you need, pick the one in the format you prefer and have a great day.

However, if you didn’t already have a purchase order before you came to this article, then you probably didn’t and still don’t have a system for your purchase orders.

The system is more important than the template.

In this Process Street article, I’ll do a really quick explainer of your options for systemizing your purchase order and tying it into the rest of your accounting activity.

Systemizing it will save you time and effort in future. So it’s in your interest to check out some of the options.

We’ll cover:

  • What is a purchase order?
  • What is a purchase order workflow?
  • 5 free purchase order templates
  • Top workflow ideas for purchase orders
  • More accounting workflows to make life easier

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20 Free SOP Templates to Make Recording Processes Quick and Painless

Every SOP Template You'll Ever Need headerWriting standard operating procedures is a cumbersome task but a serious requirement for businesses the world over.

In many industries it is important to have documentation which shows you have been adhering to ISO guidelines. This can help you clinch major clients and demonstrate your professionalism.

However, when you’re starting out with your first SOPs it can be difficult to know where to begin.

That’s why we’ve pulled together a range of the best free SOP templates for you to work from.

Simply go through the available SOPs below and pick out the one best suited to your needs. We’ve included Microsoft Word templates and Process Street ones too. You’ll also find a guide for writing SOPs to help you get started.

Given that it can be intimidating writing standard operating procedures, we have provided a number of industry specific examples plus suggestions for how you can pull together basic SOPs even if they’re not documented according to ISO standards.

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What is FMEA? A Practical Guide to Failure Analysis (Free Checklist)

fmea failure mode and effects analysis british airways catastropheBritish Airways chief executive described the incident as “catastrophic” as 800 flights were canceled and 75,000 travelers were affected.

Flight compensation website flightright.com estimated that British Airways would have to pay around €61m to passengers for refunds alone under EU legislation. Add to this the cost of reimbursing angry passengers for unexpected hotel stays and other inconveniences, and the total financial damage to British Airways has been estimated at £100m.

Why? Someone turned their data center off and on again.

The entire airline was down for almost 2 days. This wasn’t a natural disaster, it was a process failure.

In this article, we’ll explore how to spot process failures before they occur using a system called Failure Mode and Effects Analysis (FMEA). We’ll assess an overview and then delve in deeper to ground our understanding and include a premade Process Street FMEA template to help you run your own assessments in future.

In this article we’ll cover:

  • Your free FMEA: Failure Modes and Effects Analysis template
  • FMEA? What is Failure Mode and Effects Analysis?
  • When do we use FMEA?
  • Conducting and documenting Failure Mode and Effect Analysis: A user’s guide
  • What happened to British Airways?
  • How can FMEA help us prevent this happening again?

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DIY Websites: Everything You Need to Know to Build Your Own Website Today

diy websitesWritten by Andy Barnes, MotoCMS marketing manager. He is a professional content creator and an enthusiastic marketer reporting on tech news and all aspects of the web design industry. Anyone looking for more inspirational posts, tips, and advice or simply the latest industry news, email him at [email protected]

Are you dreaming of creating a powerful website by yourself? The right choice of DIY website builder can make your dream come true without much effort.

No one will deny that online presence is vital for any business nowadays. Whether you produce goods or provide services, it’s almost impossible to be on top without a highly-functional website.

However, is it possible to create one if you are not a pro in web design? Can you succeed without knowing a line of code?

Don’t worry.

It’s not a problem anymore with modern website builders. Zero need to code required.

In this Process Street article, we’ll focus on the DIY website builders you can use to create a competitive website in 2019.

We’ll look at:

  • What a DIY website builder is
  • What your options are
  • How to know whether you need one
  • What key features you’ll need to make sure your DIY website is done well.

Go from website templates to website revenue!

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