All posts containing money


What is ISO 9000? The Beginner’s Guide to Quality Management System Standards (Free ISO 9001 QMS Template)

What is ISO 9000? The Beginner's Guide to Quality Management System Standards (Free ISO 9001 QMS Template)

In 2018, Apple rolled out their brand new iPad Pro; top-of-the-line, cutting-edge, very slightly bent- wait, slightly bent?

Customers on social media and several on the MacRumors forums have discovered their iPad Pros exhibited this slight bend straight out of the box.

Of course, Apple’s response was that this was completely normal, and absolutely not a defect.

Despite the publicity Apple gives its “ultra precise” quality manufacturing process, more and more issues like these are appearing. The bendy iPad Pro is looking less like an exception, and more like an increasingly problematic trend.

Here’s a comprehensive quality breakdown (quite literally) of the iPad Pro in question:

It’s interesting to note that while Apple is bragging about premium materials such as the sapphire camera lens cover, tests like the scratch durability test done in the video above pose glaring questions to Apple’s quality standards.

Other quality management blunders from Apple’s recent track record include:

  • iPhone X: Major factory defect on phone screen making it unresponsive to touch;
  • iPhone XS/XS Max: A repeat of antennagate, except this one might be un-fixable with software;
  • Apple Watch: Batteries will swell and crack or detach the screen.
  • iPad Pro 2017: An older iPad model sold until November 2018 reportedly develops strange screen glitches;
  • MacBook Pro: Users have reported and Apple has admitted to serious defects (resulting in data loss and failure) with the solid-state drives inside 13-inch models, as well as severe performance issues with i9 CPUs and sound distortion at low volume;
  • Macbook/Macbook Pro: Defective keyboards in models from 2015 to 2017.
  • That’s a lot of issues for a company that continues to charge top dollar, push prices up, and boast a reputation as a pioneer in quality assurance.

    Obviously, and for whatever reason, there is a problem somewhere in Apple’s quality management process.

    Quality control and management is important to ensure the customer gets the value they deserve, and quality management standards like those defined by the ISO 9000 family exist to make quality management work better.

    Although Apple has received certification for ISO 27001 (an information security management standard), it doesn’t appear that they have any ISO 9000 certification for quality management. Who knows, if they had, perhaps they wouldn’t have so many QC issues?

    In this article, I’ll be looking at the ISO 9000 family of quality management standards, breaking down the basics and giving you a few free checklist templates to get you started with your own quality management system.

    Here’s exactly what I’ll be covering:

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    Vendor Management: What It Is and How to Excel at It (Free Templates)

    Vendor Management

    Learning about vendor management is no easy task.

    As soon as you search the words ‘vendor management’ in Google, you’re bombarded with details regarding vendor management systems, rather than information regarding vendor management itself.

    And considering that 88% of companies use at least one outside vendor, and 47% more than 10 vendors, vendor management is a topic that, at some point in their careers, many employees will need to understand.

    That’s why in this informative, easy-to-understand post, I’ll tell you everything you need to know about vendor management – and in layman’s terms.

    Specifically, you’ll learn exactly what vendor management is, the benefits of it, and the process of managing vendors successfully. To finish off, I’ll even provide you with (free!) vendor management templates you can jump into and use straight away. Just read through the sections below:

    Now, it’s time to get a solid grasp on vendor management.

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    How to Make Your Own Aptitude Test with Process Street (6 Free Templates)

    How to make your own aptitude test with process street

    Career aptitude tests are powerful tools for both employers and employees alike. They can be used to gain insight into personal tendencies and make informed responses to career and hiring decisions.

    Tests like these can differ in:

    • Purpose (i.e. for career placement, selection, counseling, or training)
    • What they measure (i.e. what they are designed to measure, be it personality type, skills, work approaches, values, or vocational interests)
    • What they predict (i.e. performance, quality of work, management potential, career success and satisfaction, your next job)
    • Format (online, paper form, in-person)
    • Standardization and rigor (how subjective or objective are the test results?)

    Some tests are highly structured, with definitive quantifiable outcomes; others are more flexible, and designed to be personally interpreted.

    This article will look at six different types of aptitude test, broadly defined, and run through the process of how you can build your own aptitude tests using Process Street.

    We’ll cover:

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    How to Implement Effective Inventory Management Procedures

    Inventory Management Procedures

    This is a guest post by Marla DiCarlo, an accomplished business consultant with more than 28 years of professional accounting experience. As co-owner and CEO of Raincatcher, she helps business owners learn how to sell a company so they can get paid the maximum value for their company.

    Inventory management.

    The mere mention of it may strike fear into the hearts of those working in the manufacturing, ecommerce, or logistics sectors as, after all, it can be rather complicated.

    But with the right high-value processes, procedures, and techniques in place, inventory management can be turned from a fear-inducing activity into one which helps your business to truly thrive.

    That’s why in this short, informative post, we’ll take a look several inventory management best practices, so you can help your business be more efficient, productive, and better all-around at managing their inventory. Just read through the following sections:

    Now, let’s get started.

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    Life Coach Certification: What It Is and Why It’s Useful

    Life Coach Certification

    Think life coaching is mumbo-jumbo? A bit of social hocus-pocus?

    It’s not. And it’s a rapidly growing market.

    In the U.S., the personal development industry was worth just $707 million in 2011, but that quickly shot up to over $1.06 billion in 2016.

    To boot, the International Coach Federation believes over 53,300 coaches are practicing their craft worldwide, with over 17,500 of those coaches operating in the U.S.

    So if you’re wanting to break into the coaching industry and establish yourself as an authority figure, you’re going to need all the help you can get. And that means getting life coach certification.

    Confused about what life coach certification is?

    I’ve got you covered.

    In this post I’ll define what a life coach is (useful for any non-life coach readers), give examples of prominent life coaches, clarify what life coach certification is and how to get it, then offer free Process Street-made templates to help you with life management. Just read the following sections below:

    Now, take a deep breath.

    We’re about to get started.

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    How to Use Your Personal Branding Profile to Drive B2B Leads

    personal brandingThis is a guest post from Oren Greenberg, a growth marketer and founder of the Kurve consultancy in London. He helps startups and corporate innovation projects scale using digital channels. He has written for leading marketing blogs and has been featured in the international press.

    A business is an abstract entity, which is brought to life by its people. Every team member has a part to play in representing their organization – not in the sense of blindly flying the flag or sacrificing their own identity, but in the sense of owning their area of expertise and sharing their deepest knowledge.

    These days, it’s normal for a business leader to build their own personal brand. These are the “thought-leaders” we hear about so often. But I believe that too many organizations stop here, and miss the chance to create a team of people who all have strong personal brands.

    In turn, I believe this limits the opportunity to build credibility, reliability, and authority – three of the key considerations for B2B buyers.

    So, the tactics I discuss in this Process Street article are designed to apply to team members at every level of the hierarchy. They are suitable for business leaders, but also for executives and junior staff.

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    How to Gain Customers and Influence People with Digital Storytelling

    Digital storytelling

    “Once upon a time…
    A fledgling young business set upon a quest…
    To incorporate digital storytelling…
    After hearing of its success.

    They scoured the web…
    During all hours of night and day…

    For digital storytelling techniques…
    So their customers would stay.


    But they couldn’t quite find…
    The resources they sought to seek…
    Until, that is, they found this blog post…
    Written by the team at Process Street.”

    – Anon

    Storytelling.

    It’s a medium nearly as old as time itself.

    From the visual scribblings made over 30,000 years ago by our cavemen cousins to the 18th-century fairy tales about dwarves, goblins, ghouls and demons made popular by the Brothers Grimm, the human need for stories runs deep.

    Luckily for us living in the 21st century, we have the digital and technological means to bolster the stories we tell in unprecedented ways.

    And from a marketing standpoint, digital storytelling is something of a holy grail; with it, businesses can gain, engage, connect, influence, and retain customers.

    So, if you’re on a quest to learn about digital storytelling and how to incorporate it into your marketing plans, you’ve come to the right place, adventurer. Read through the sections below:

    Let’s begin.

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    What is CRO? How to Increase Conversion Rates (Free Template)

    What is CRO?

    You may remember from Latin 101 at college that conversiō is the process of turning around, altering, changing, or converting.

    And whether you’re now a WeWork-dwelling solopreneur or a newly-hired marketer at an SMB, it’s crucial for your leads to undergo conversiō.

    After all, without conversions site visitors aren’t as likely to sign up to newsletters, put an item in a cart, or proceed to the checkout page and order that product or service. Conversions, therefore, are a major contributor to your business’ longevity.

    This could be the point where you’re frantically thinking: “I want to secure my business’ longevity! How can I help facilitate conversions? And how can I optimize conversion rates for the better?!”

    Slow down.

    We’ve got you covered.

    During this post we’ll be explaining all things CRO – conversion rate optimization.

    First we’ll tackle what CRO is, then we’ll delve into an actionable framework for increasing your conversion rates, and then we’ll provide you with a Process Street-made template which has everything you need to hike those conversion rates up!

    All you have to do is read the different sections below:

    Let’s jump straight in.

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    Customer Research: 5 Ways to Read Your Target Customers’ Minds

    Ben Mulholland
    September 19, 2019

    customer research

    The following is a guest post by Priscilla Tan, a freelance content marketer for SaaS and Tech companies that care about making small businesses successful. Certified by SmartBlogger, her works have been spotlighted on places like Forbes, Inc Magazine, and CNBC Make It.

    Did this happen to you?

    You spent brutal months building your product solely based on your gut.

    In a bid to keep your head in the game, you assured yourself, repeatedly, that success is just around the corner.

    And yet, when you released your product to the public… it tanked. Sure, you had a few sign-ups, but no one stuck around.

    As you slumped your shoulders in defeat, you questioned yourself, what went wrong?

    You tweeted for help, hoping to find comfort. And you did. In fact, your tweet even went a little viral.

    Founders, developers, and marketers in the SaaS space flocked in to share similar experiences. You read every single one of them, nodding your head along to their demoralizing tales.

    Then… horror struck.

    It hit you: you built your product based on false assumptions. And so did they.

    Just as you were about to close Twitter, you stumbled on this tweet and it straight up punched you in the gut:

    customer research tweet
    (Source)

    And there it is, the guilty culprit of unsuccessful products: the lack of customer research.

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    14 Job Description Templates to Help You Write a Killer Job Description Today

    14 JOb Description Templates to Help your Writer a Killer Job Description Today

    $4,129 is the estimated cost of a new hire, making that empty chair an expensive one to fill.

    You want to get your hiring process right. You want to hire the ideal candidate. But where do you start?

    At Process Street, we say you start your recruitment process by writing a solid job description.

    This is no easy task, you have around 14 seconds to convince applicants that your job is the perfect job for them.

    Get your job description right, and you can draw in the most qualified, skilled and well-fitting applicants.

    This is why Process Street has created these 14 easy and free to use job description templates, for you to obtain the best applicants for your advertised role. Our 14 job description templates are listed below:

    Before we jump into these templates, let’s take a moment to consider what a job description template is, and why they are needed.

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