The words no one wants to hear when they’re tightly strapped into an aluminum tube, flying at 900kph, 35,000 feet up in the air.
One in three Americans either feels anxious or scared to fly and 73% are fearful of mechanical problems during flight.
“On a flight from Kiev to Toronto, several screws fell out of the ceiling onto my lap…When air started sucking out of a loose seam around my window, I really started to panic.” – Nate Drescher, The Travel
So, putting our fears aside for a second, why is flying the safest way to travel?
Well, partly because of the advances in aircraft design, technology, and engineering, but mostly because of Aerospace Standard (AS) 9100. The International Quality Management System standard for the Aviation, Space, and Defense industry.
“A person would have to fly on average once a day every day for 22,000 years before they would die in a U.S. commercial airplane accident” – Dr. Arnold Barnett, FlyFright
Whether you’re an avid flyer, an aviation expert, or an aerospace supplier, join me as we fly through the following AS9100 topics:
This is a guest post by Bryan Christiansen from Limble CMMS – a modern and easy to use mobile maintenance software. Over the years Bryan evolved from a simple software engineer with a spark of entrepreneurial spirit into a confident leader that manages a whole team of people, moving the maintenance industry forward.
When production is expanding, it’s great news for the business. However, this rapid expansion brings many challenges. Properly preparing for each challenge will be important so that production processes run smoothly.
The maintenance department is no exception. As your operation grows, there will always be some difficulties adjusting to the increased maintenance load. This is where maintenance management as a discipline comes in.
Despite its importance for efficient expansion, a HubSpot survey found only 6% of respondents considered their maintenance department well-established.
Maintenance management looks at the steps you can take to prepare and scale your maintenance capacity.
In this Process Street article, we will present to you our 6 top strategies you can implement for efficient maintenance management.
Click on the relevant subheaders below to jump to that section. Alternatively, scroll down to read all we have to say regarding the topic of maintenance management.
Product defects can range from benign to deadly. The Ford Pinto, for example, caused up to 180 deaths and many more disfigurements before being recalled due to fuel tank safety defects.
Ford’s resulting loss of reputation (especially because they had known about the issue and failed to take action) and money in lawsuits is something nobody wants to deal with. Errors and defects thus should be identified and dealt with as soon as possible.
That’s why this article from us here at Process Street will take a look at PDCA – the continuous improvement cycle dedicated to doing just that.
No matter what tasty food product your business is creating (or helping to create), a robust food safety management system is essential.
Because without one, you could be exposing your food to risks and hazards that are both life-threatening for your consumers (420,000 people die each year due to contaminated foods), and business-destroying for you. Plus, by not having a food safety management system in place, you’ll lose pivotal trade opportunities with others in the food industry.
To ensure you have a food safety management system in place – and that it’s up to scratch – there’s FSSC 22000.
In this post, you’ll discover what FSSC 22000 actually is, why it’s so important, how a GFSI recognized certification will benefit you, and how Process Street can help with it all.
Make your way through the following sections to get clued up:
It was a Tuesday morning and my phone buzzed me out of my groggy, lethargic state, flashing open the above notification. The Coronavirus had hit businesses and our economy hard, potentially costing 2.7 trillion globally.
A viral risk, that went viral. Was something like this not foreseeable?
In this Process Street article, we turn our attention to the concept of business risk. As we write this article, the corona crisis is unfolding. We were warned about the risk of a virus outbreak but it appears we weren’t as prepared for it as we could have been.
But viruses are not the only risk we face. The 2020 Global Risk Report from the World Economic Forum (WEF) highlights a host of other risks, which we’ll turn our attention to in this article.
To get started, click on the relevant subheaders below to spring to that section. Alternatively, scroll down to read all we have to say regarding the concept of business risk.
Consumer Reports publishes an annual reliability survey, which includes data on over 470,000 cars.
In this report, owners of Tesla’s Model 3 experienced a number of problems, including chassis hardware, paint and trim related faults, indicative of a build quality that fell far shorter than expected standards set across the automotive industry. The Model 3 represents Tesla’s first real attempt at a mass-market electric vehicle, and the issues surrounding its launch created much frustration and controversy among electric vehicle enthusiasts.
This lack of quality assurance has lost at least one major $5 million order of Model 3 vehicles from a rental company, in relation to problems with the service and performance of previously purchased vehicles.
In an email, NextMove wrote:
“Tesla Model 3 vehicles, which NextMove was supposed to take over after payment and only a short examination, sometimes had serious defects: defective tires, paint and body damages, defective charge controllers, wrong wiring harnesses or missing emergency call buttons. Such quality defects would have endangered the safety of the customers and the profitability of NextMove.”
Stefan Moeller, Managing Director of NextMove, went on to say:
“We had to insist on compliance with general quality standards and processes in order to protect our renters and our business model.”
Why did Tesla have so many problems? Crucially, Tesla made the decision to deliver the product to market and sort out the issues later.
Basically, they didn’t have a strong enough system for managing quality.
We call these Quality Management Systems (QMS) – and they work.
The rest of the auto-industry follows a specific quality management system structure. It’s called ISO/TS 16949:2009 and it’s a variant of ISO 9001.
People follow quality management systems for various reasons; they improve quality first and foremost. But they also have a positive impact on the bottom line.
The return on investment (ROI) of a quality management system is typically impressive:
As a guide, a recent study undertaken through the American Society for Quality (ASQ) showed that for every $1 spent on your QMS, you could expect to see an additional $6 in revenue, a $16 reduction in costs, and a $3 increase in profits. On average, they saw that quality management reduced costs by 4.8% – ASQ
In this Process Street article, we’ll be looking at how ISO 9001 can be used to assure quality control across all types of organizations, with benefits like improved company performance, higher demand for products, and a competitive advantage towards increasing market share.
Implementing a quality management system (QMS) is an important investment companies cannot overlook.
One Harvard Business Review study found that companies with an ISO 9001 certification have much higher rates of “corporate survival, sales, employment growth, and wage increases than a matched group of non-adopters.”
For instance, 65% of companies save $25,000 or more in costs within their first year of implementing a QMS.
Adopting a QMS software can also boost efficiency and consistency of work, increase customer satisfaction, raise product value, and reduce unnecessary costs and overall risks.
A good quality management system is all about achieving a quality-driven culture within your company, and as a result, making your product better and marketing it faster. But in order to access these benefits, it’s important that you choose the right QMS solution for you and your company.
In this Process Street article, we’ll be going over the foundation of everything you need to know before choosing your quality management system software.
🚨If you’re on the front lines fighting COVID-19 and want to use these processes to help your facility, please contact us and we will set you up with a free account*🚨
In the wake of challenges at the scale of the novel coronavirus COVID-19 it is vital that we share as much knowledge as possible to help each other prepare for the problems we face and fight them effectively when they arrive.
FAHZU had significant success in tackling the spread of coronavirus within its hospital while seeing successful outcomes and has – in association with the Jack Ma Foundation, AliHealth, Alibaba Cloud, and other partners – released the above handbook to guide hospitals and medical centers around the world, and inform them of effective best practices to fight the coming challenge.
The handbook contains many materials including policies, charts, and imaging examples. In this Process Street article, however, we’ll focus on the process-aligned elements of the guide.
Some of the items we have extracted from the handbook function as linear procedures to guide action, others as processes to guide the setup or auditing of systems.
Each process template will be embedded below with a description. The article will be structured as follows:
That was the cost of the financial crisis to the U.S. economy. This created a less than ideal environment for any business to survive in. The period saw 200,000 small businesses vanish into a black hole of recession, engulfing 3 million jobs down with them.
Like the FCIC, we at Process Street understand the importance of following a set audit process. Not doing so can bring devastating consequences on all scales. To country economics, right down to small businesses.
In this article, we will:
Define the term audit process
Explain why it is important to follow a set audit process
Outline an audit process followed by professional auditors
Show how you can implement this set audit process into your business for free
Read this article and action the advice we give. By doing so you will be protected from common audit process pitfalls and the resulting cataclysmic consequences. You can click on the relevant links below to jump the section of your choosing: