Subscribe to the Process Street blog

Get tips and apps to hack your business straight to your inbox.

Business Requirements: How to Create a Business Requirements Document (Free Template)

Business analyst organizing stakeholder needs, outcomes, constraints, and acceptance criteria for a business requirements document

Business requirements define the outcomes, capabilities, constraints, and value an organization needs from a project, product, process, service, or system. A business requirements document, or BRD, turns those needs into an agreed record that guides scope, decisions, delivery, and acceptance.

This guide explains what business requirements are, how they differ from functional requirements, what a BRD should contain, and how to create one in seven practical steps. It also includes a free Business Requirements Template that connects documentation with review and execution.

Continue Reading

Get our posts & product updates earlier by simply subscribing

A Quick Guide to No Code Platforms

Operations manager assembling a modular no-code application prototype

Every business relies on different software applications to thrive in its niche or market. If your business isn’t in tech or you don’t have software development experience, odds are you use pre-made software that doesn’t perfectly fit your business’s needs.

No-code platforms give nontechnical teams another option: build apps, forms, and automated workflows through visual interfaces and reusable components. This guide explains how no-code platforms work, where they help, what they cannot replace, and how to decide whether one fits your business.

Continue Reading

Ask Before You Hire: 12 Interview Questions for Web Developers

Technical hiring manager holding a question-mark-shaped coding keyboard for a web developer interview

A portfolio can show what a developer built. An interview reveals how they clarify requirements, make tradeoffs, test their work, communicate risk, and recover when a project changes. Those signals matter even when a freelance marketplace or talent network has already screened the candidate.

Before you hire web developers, these are the interview questions to ask before making a decision. They are designed for hiring a freelance or contract developer. Strong answers should include concrete examples, the decisions the developer made, and the results of those decisions. Use the follow-up prompts to separate a polished story from evidence you can trust.

Continue Reading

A Guide to Workflow Documentation That Will Skyrocket Efficiency

Operations architect adjusting a physical workflow documentation model

Workflow documentation could have saved me from drowning in paper. I was presenting an English lesson from a carefully mapped plan, but the supporting pages became harder to manage than the presentation itself. Anyone who works in a team-driven business knows the pattern: the work is easier when the process is clear, repeatable, and easy to improve.

Workflow documentation is a clear, maintained record of how work moves from start to finish. It captures the steps, owners, decisions, exceptions, approvals, tools, and evidence involved in a process. Done well, it helps teams work efficiently, reduce errors, train people faster, and focus on higher-impact tasks. That combination can skyrocket efficiency without sacrificing control.

Continue Reading

A Complete Guide to Promoting a Healthy Remote Work-Life Balance

Remote professional carrying a leafy potted plant while stepping away from work to protect personal time

Our homes are no longer just homes, and our offices are no longer just offices. For millions of people, remote work has permanently blurred the line between the two. 

Employees have had years to settle into working from home, and they are not the only ones who have had to adapt. Managers and companies have had to rethink how work gets done when the team is spread across cities, time zones, and kitchen tables. 

Continue Reading

6 Checklists to Perfect Your New Employee Onboarding Process

New employee onboarding checklists in Process Street

This guide defines employee onboarding, explains why it matters, and gives you six ready-to-use employee onboarding checklists you can put to work today. Run them on their own or import them into Process Street so you can track and automate every step in Slack or Microsoft Teams, the way modern teams run employee onboarding software.

Why checklists? They are still the most reliable way to onboard new employees. A checklist makes the process repeatable, keeps anyone from skipping an important step, and gives you a clean record that the work was done. Instead of writing your own from scratch, start with one of the six below and adapt it to your business.

Continue Reading

AS9100: The Quality Management System that Changed Aerospace

Aerospace quality engineer inspecting a cutaway turbofan engine

AS9100 is the internationally recognized quality management system standard for aviation, space, and defense organizations. The current published edition is AS9100 Rev D, aligned with IAQG 9100:2016 and built on ISO 9001:2015. It keeps ISO 9001’s quality management foundation and adds aerospace controls for product safety, operational risk, configuration management, supplier oversight, counterfeit-part prevention, and traceability.

Those controls are one part of a much larger safety system that also includes engineering, regulation, maintenance, training, and accident investigation. The results are striking: IATA recorded 51 accidents across 38.7 million flights in 2025, while an MIT analysis estimated one fatality per 13.7 million passenger boardings from 2018 through 2022. AS9100 matters because it makes disciplined quality work repeatable across a complex global supply chain.

Continue Reading

A Stressful Month in the Life of a Customer Success Manager

Customer success manager monitoring customer health, retention, and event deadlines

In this episode of the Business Systems Explored podcast, Aaron Lapierre, then Customer Success Director at DoubleDutch, explains the systems his team used to retain high-value customers.

The stressful month in the life of a customer success manager comes down to competing commitments: customers need results, product teams need clear feedback, and hard event deadlines do not move. Aaron shares the customer success process DoubleDutch used to keep those commitments visible without turning every account into a high-touch fire drill.

Continue Reading

A Step-by-Step Guide to Creating an Effective Swim Lane Diagram

Black-and-white process analyst balancing beside a physical swim-lane handoff structure

Burkhard Berger, founder of Novum, contributed this guide based on lessons from building and scaling digital businesses. A swim lane diagram is a process map that divides work into parallel lanes, with each lane assigned to the person, team, department, or system responsible for that step.

That structure makes cross-functional ownership and handoffs visible at a glance. This step-by-step process mapping guide explains where swim lanes came from, when they help, where they fall short, and how to create an effective swim lane diagram in desktop Microsoft Word.

Continue Reading

A Comprehensive Guide to Building Organic Links

Link strategist presenting a trellis woven with connected living vines to represent organic links

Organic links, also called natural backlinks or earned backlinks, are links that another publisher chooses to add because your page is useful, credible, and relevant to its audience. They are editorial votes of confidence, not placements bought, traded, or inserted solely to influence search rankings.

Strong organic link building starts with something worth citing. Original research, practical tools, expert explanations, and memorable examples can earn attention, but the page also needs a trustworthy experience and a sensible promotion plan. This guide explains how to build natural backlinks, assess their quality, avoid link spam, and turn audience insight into linkable assets.

Continue Reading

Take control of your workflows today

Choose which optional cookies to allow. You can change or withdraw consent here at any time.