These AppFolio checklists are Process Street workflows for property management teams that use AppFolio to run leasing, rent collection, maintenance, inspections, accounting, and resident communication.
AppFolio is one of the most popular property management software tools currently on offer, supporting all kinds of properties including apartments residences, and commercial real estate.
Customer success metrics usually tell you where an account is right now. A customer health score can show risk, engagement, sentiment, support load, and account value. That snapshot matters, but it does not show whether the customer is moving toward the outcome they actually bought your product to achieve.
That is where customer success vectors are useful. A customer success vector adds direction and magnitude to your customer success KPIs: where the customer is today, where they need to go, and how quickly they are moving toward that desired outcome.
FSSC 22000 checklists help food safety teams turn certification requirements into repeatable audit work. The standard is built for organizations that need a food safety management system (FSMS) recognized by the Global Food Safety Initiative (GFSI), with documented controls for hazards, prerequisite programs, internal audits, corrective action, and continual improvement.
This guide gives you six practical FSSC 22000 checklist templates and explains where each one fits. It also reflects the current scheme transition: FSSC 22000 Version 7 was published in May 2026, Version 6 audits are allowed until April 30, 2027, and Version 7 upgrade audits run from May 1, 2027 through April 30, 2028.
The way customers see it, your software release cycle looks like this: take ages developing the software, beta test it, add a few features, fix a few bugs, and ship. That is not real life. Beta testing is only one type of software testing your product needs before customers trust it.
Software testing works best as a layered system. Unit tests catch flaws inside small pieces of code. Integration tests catch broken handoffs. System tests check the whole product. User acceptance testing confirms real users can do the job the software was built for.
Continue Reading
Remote teams can be a nightmare to manage.
The distance (and potential time zones) between each team member mean that everyone has to be trusted to work on their own without constant supervision. To successfully do that, they need to have as few roadblocks as possible.
Guest post by Nathan Sykes. Nathan is the founder of Finding an Outlet, a site dedicated to B2B IT news and trends.
SaaS companies live in a regulated market even when they do not think of themselves as regulated companies. A subscription product can create tax obligations in dozens of jurisdictions, carry customer data across borders, trigger customer audit requirements, and expose the provider to privacy, security, accessibility, and sector-specific rules.
The following is a guest post from Etee Dubey, a full-time content marketer at Outgrow and part-time dreamer. In her free time, she catches up with her reading and often finds herself explaining the meaning of her eccentric name to people around her.
Every interactive marketing trends list has one thing in common: the dilemma of choice for marketers. And frankly, we understand if you get a bit confused with so many options flying around. Which content marketing trend will give you the best ROI? Which one suits your company the best? What is a trend, anyway?
Every entrepreneur has a mistake that changed how they build. Some waited too long to systematize the business. Some underinvested in marketing. Some spent money in the wrong place, trusted the wrong shortcut, kept the wrong person, or launched before the revenue model was real.
When entrepreneurs tell the truth about what went wrong, the lessons tend to stick. These six entrepreneurs shared the biggest mistakes they made and the lessons that followed. The details are different, but the pattern is clear: common mistakes entrepreneurs make are rarely abstract. They show up in hiring, systems, marketing, search, budgets, and the way a startup turns attention into revenue.
This article was originally contributed by Shayla Price.
SaaS customer experience is the full path a customer takes from the first promise to the renewal decision. It includes the content they read, the support they receive, the community they trust, and the operational follow through that proves your product is worth keeping.
Continue Reading
Teams are like families.
No, not in the cheesy “we are family” way that makes everyone roll their eyes. I mean it in the practical sense: people are thrown together with different backgrounds, work habits, communication styles, and levels of confidence, then expected to make decisions together every day.
