This article is based on a segment from Process Street‘s Highway 2021 virtual event, where Leverage CEO Nick Sonnenberg shares with us how his team kicked their operational efficiency into overdrive from start to finish.

Supercharging Operational Efficiency with Leverage CEO Nick Sonnenberg was the fourth segment of Highway.

You can check out our playlist of the full Highway event here, and don’t forget to create a Free Account with Process Street!

Here’s the Supercharging Operational Efficiency with Nick Sonnenberg segment in full:

• The scavenger hunt problem
• How fast should you scale your business?
• Complexity scales exponentially with team size
• CPR: Communicate, Plan, Resource
• Static knowledge vs. dynamic knowledge
• Pro-tips for optimizing company processes

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Most businesses waste way too much time on mundane recurring tasks that detract from high-level work.

So what’s the solution? Use automation to eliminate as much recurring work as possible.

The result is improved productivity (as much as 20-25% according to McKinsey).

About 66% of businesses have automated at least one business process, and it is expected that about 69% of all managerial work will be completely automated by 2024. 

In line with all of this, our engineering wizards have been unleashing a torrent of exciting new updates, and in this blog post, I’ll take you on a tour of the world of webhooks – one of our latest, and most awe-inspiring, features yet!

In the right hands, webhooks are nothing short of a game-changer, packed with endless possibilities. Let’s start with a basic overview.

This post is a collaboration between our Process Street Team and Corey Fradin, Founder of QuickBooost. Exploring topics like productivity, time management, and goal setting, QuickBooost helps you better utilize and take control of your time.

The pursuit of productivity is often simplified to a hero’s fable involving the conquest of willpower; the reality might be more about the systems we build around our work, and the clever things we do to make work easier.

You only have 24 hours in a day. You can reduce the problem of productivity to: How many tasks can I get done in that 24 hour period?

What you choose to do with your time – which tasks you prioritize, which you choose to delegate, which you choose to automate, all of these factors are directly the result of the productivity system you build around your work.

You already have a productivity system, you just might not realize. Even if you don’t feel productive, you can still look at what you’re currently doing and understand it in terms of some kind of system.

What that means is, you can break the situation into parts, like your goals, objectives, strategies, and tactics; how all of these things work together amounts to your productivity system.

Take for example David Allen’s Getting Things Done methodology. The GTD method is basically the idea of achieving mental focus by writing down your main tasks, and figuring out how you can break them down into smaller, more immediately actionable tasks.

This is a type of productivity system.

So, in this article, we’ll be looking at:

• What a productivity system actually is
• Why productivity systems are important
• How to build a simple productivity system
• Best practice tips on how to be productive
• Continuously improving your productivity system
• Extra productivity resources

In essence a productivity system is a lot like a straightforward process that helps you break down your workload into smaller, more manageable chunks, and ultimately do more work, more efficiently.

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HR automation is the use of software to run repetitive human resources tasks, route handoffs, enforce required steps, and keep an auditable record of work. Guest post by Hanson Cheng, founder of Freedom to Ascend, who helps business owners build HR automation systems for growth.

The best HR workflows automate administration without automating accountability. They move information between recruiters, managers, IT, payroll, finance, security, and employees, while people retain control of exceptions and consequential decisions. This guide explains the benefits, safeguards, and seven employee-lifecycle processes that are strongest candidates for automation.

An employee feedback loop can be a great tool if you’re trying to improve the quality of your products or boost the satisfaction of your employees.

There are numerous benefits to gathering and utilizing feedback but there are also several key things to remember that will help you make your feedback loops as effective as possible.

We will look at the different types of feedback loops, how they can positively impact businesses, and the best practices for making them work the first time, every time.

What if your business could establish a culture that harnesses quality as an operational weapon? What if you could make quality a repeatable, instinctive pattern of work that puts your company at the front of the pack?

The past couple of years haven’t been easy for businesses. The snail-paced unfolding of Brexit brought uncertainty and disruption for British and EU businesses, and anyone connected to them. 

Then the ravages of COVID-19 shut large swathes of the world economy down and brought the Great Resignation in its wake. And now, inflation is rocketing skyward, the ‘r’ word is on everyone’s lips, and the cheap debt of the last decade is set to be curtailed by the Federal Reserve’s hiking of interest rates. 

It’s clear that we’re in the middle of a rough patch. Businesses need to take measured, proactive steps now to weather the storm and make themselves as strong, healthy, and competitive as they can be.

In times like these, it can be tempting to reach for the nuclear option and take dramatic evasive action: diversification, cost-cutting, remodeling, and risk analysis are the order of the day. 

Culture doesn’t get much of a look-in. But here’s why that’s a mistake – and why focusing on quality, and how to graft it into the heart of your cultural DNA, is one of the best things your business can do to prepare for the next few years.

• What is a culture of quality?
• Why does a quality culture matter?
• The four corners of a quality culture
• The role of leadership in a culture of quality
• Choosing the right tools for a quality culture
• Conclusion: Make a quality culture your objective

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Business models used to be pretty simple. From customer-facing storefronts to buzzing offices to call centers, most operated with standard 9-5 business hours. Some of them still do. 

But now, there’s a new wave in business that’s motivating entrepreneurs to consider a results-oriented work environment instead. We have the pandemic and the great resignation to thank for that. 

The problem? 

Picking the right model isn’t always straightforward. Businesses have to analyze their standard operating procedures, long-term vision, client needs, chain of command, and more before making a decision.

If you’re on the fence about which business model to choose for your business, we have just the article you need to make a decision in line with your goals. 

In today’s article, we’ll cover:

• What does a results-only work environment look like?
• What does a traditional 9–5 workplace look like?
• How to discover if a results-only environment or a traditional 9–5 is best for your business

We chat with Zapier CEO Wade Foster, who shares how one of the fastest-growing remote companies in the world onboards their employees, manages Slack, organizes communication, and more.

Check out Wade Foster’s segment on The Employee Onboarding Podcast:

Available now on Apple, Spotify, Google, Podchaser, Podcast Addict, Deezer, & all your favorite podcast platforms!

Or if you’d prefer, here’s the Employee Onboarding Secrets segment with Wade Foster in full:

• The early days of Zapier
• What changed the trajectory of Zapier?
• How does Zapier use Zapier itself?
• How to manage a Slack HQ with 500+ employees
• Successful strategies for going remote
• Zapier’s onboarding process
• Self-serve content vs. structured lessons

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Let’s get straight to the point – you’re probably searching for a policy and procedure template you can use.

Moreover, if you want an actionable policy and procedure template, you can find two hand-crafted examples below. One is a blueprint you can use to build your own, and the other is a filled-out example of the first, using a fictional company called Brightstar Marketing.

In fact, both can be easily edited and updated by you inside Process Street.

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“Can prioritizing onboarding really help boost retention?” you may be asking yourself.

The short answer is yes, it really can.

For this episode of Process Street‘s Employee Onboarding Podcast, the team participated in an employee onboarding panel at the HR Transform conference in Las Vegas.

We had a great time hanging out with customers and discussing how important a role onboarding plays in retaining your talent long term.

The speakers were:

• Vinay Patankar – CEO and Co-founder of Process Street
• Danielle Monaghan – VP Global Talent at Uber (now Google)
• Greg Russell – Head of Talent at Snapdocs

Some key points discussed during the panel included:

• Preboarding = better retention
• Personalize onboarding as much as possible
• Transparency helps facilitate process improvement
• Good hiring & onboarding takes a village

You can listen on Apple, Spotify, Google, Podchaser, Podcast Addict, Deezer, & all your favorite podcast platforms!