Who is Kanye West?

A musical genius? A passionate campaigner? Jesus? Or a spontaneous, unintelligible twitter ranter?

“I’m telling you, I am Warhol. I am the number one most impactful artist of our generation. I am Shakespeare, in the flesh. Walt Disney. Nike. Google…”

“A lot of people here felt like they lost. You know why? Because y’all been lied to. Google lied to you. Facebook lied to you. Radio lied to you”

“My greatest pain in life is that I will never be able to see myself perform live”

Kanye West is a brilliant example of how impulsive, unplanned communication can ruin a reputation.

But it’s not only famous celebrities that suffer the cost of off-the-cuff comms.

Unplanned communication is costing companies over $37 billion every year. This is no surprise when you consider that over 60% of companies don’t create or follow a communication plan.

It’s time to stop winging it and start planning it.

Read this Process Street post, grab our free communication plan template, and learn how to communicate properly, as we go through the following:

• The basics: What a communication plan is
• Three must-have communication plans
• Why having a communication plan is a no-brainer (with true stories)
• How to build a communication plan with Process Street

If you’re keen to start planning your communication right now, grab this free Communication Plan Template Checklist:

Click here to access the Communication Plan Template Checklist!

(Sign up for a free trial here, if you’re not yet a Process Street user)

Let’s start talking…
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This is a guest post by Jory MacKay. MacKay is a productivity obsessed writer and editor of the RescueTime blog. He loves to use data and storytelling to help people take back control of their time.

A recent survey of 850+ knowledge workers from around the world found that 92% of people regularly work on evenings and weekends. That’s a terrifying statistic. And while it’s easy to lay the blame on ballooning priorities and overwhelmed teammates, those are only a small part of a bigger problem.

Poor time management strategies seem to be the underlying issue, and in this Process Street article, we will explain how you can remedy this.

Our days have become cluttered with busywork, non-stop communication, and unclear priorities. We rarely have more than half an hour to focus on any one task at a time and so we end up taking our most important work home with us to make progress.

But as study after study has shown, we need to be able to disconnect from the workday to stay happy, healthy, and productive.

So how can you help your team take back control of their time, make meaningful progress on important work, and still punch out at the end of the day? It comes down to a combination of using the right data and adopting effective time management strategies.

In this article, we will cover:

• Time management strategies and how to prioritize your time with Process Street
• Team time management: The perfect storm of busy work and bias that eats up your team’s time
• How to improve personal productivity and track where your time goes
• 5 time management techniques: Ways to give your team more time each day

Let’s jump straight to it!
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After the Second World War, Japan was faced with tremendous infrastructural damage and needed to begin the long, difficult process of repairing pretty much everything. During this time, Allied forces occupied Japan and oversaw the process of reparation – many American experts were enlisted to aid in the efforts to rebuild Japan’s economy and infrastructure, while at the same time ensuring no military force was re-established.

Among those enlisted was W. Edwards Deming (of the Deming Cycle and PDCA fame). One of the early goals was to begin production of new radios; the problem was, new management was unskilled, production facilities and raw materials were in short supply, and quality management was a big issue.

Long story short, Deming helped to spearhead the establishment of quality control initiatives focusing on top-level management taking responsibility for clearly defining quality policy and procedures. This kind of quality control framework came to be known as Hoshin Kanri, and it eventually proliferated beyond Japan and over to America and the rest of the globe.

A 2020 report by the IPMA Organisational Competence Baseline (IPMA OCB) explained that to execute business vision, mission, and strategy, implementation of the Hoshin Kanri approach – also referred to as Hoshin planning – is vital for lean and strategic management, and for future-proofing a business.

In this Process Street article, you will learn: What Hoshin Kanri is and its history, why you need to implement Hoshin Kanri in your business or line of work, and how you can do this using our free Hoshin Planning: Hoshin Kanri Policy Deployment Process Checklist.

You can navigate to the most relevant section for you using our quick links below. Alternatively, read on for a gentle introduction to the fundamentals of Hoshin Kanri.

• What is Hoshin Kanri and where did it come from?
• Hoshin planning and key concepts
• Main benefits of Hoshin Kanri planning
• Hoshin planning: Using Process Street to implement the Hoshin Kanri process

Let’s go explore the concept of Hoshin Kanri!
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I have a proposal for you.

I can build you a house, complete with walls, windows, doors, and a roof for $350,000.

Do we have a deal?

No. I didn’t think so!

To make a decision like this, you need cold hard facts. You need details, clarity, and proof! You need budgets, breakdowns, and solid guarantees.

That’s exactly how a project stakeholder feels when they receive your project proposal, and to further complicate things, calculating an average proposal win rate is next to impossible.

Project stakeholders will, on average, receive around 50 proposals a week. To choose you out of this huge pile, they need clarity, details, specifics, lateral thinking, and a whole heap of persuasion.

You need to learn the art of how to write a project proposal, to stand any chance of winning their investment, and increasing your proposal success rate.

So, join me in this Process Street post where we will take the following lessons in how to write a project proposal:

• Lesson #1: What a project proposal is
• Lesson #2: What a project proposal reviewer is really looking for
• Lesson #3: The surefire way to succeed with your project proposal
• Lesson #4: The 4 types of project proposal & how to create them (with tips & templates)
• Lesson #5: A little more about Process Street and how it can help your project proposals

If you’re in a hurry, grab this Project Proposal Template Checklist, and catch up with the class later:

Click here to access the Project Proposal Template Checklist!

Now, butts on seats, no talking, and let the class begin!
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Tom: “I need a new warm, down jacket for my next trip.”

Me: “Great, I would opt for Patagonia or Arcteryx.”

Why did I recommend these brands to Tom and these brands only?

It is due to brand trust. I know these brands deliver exactly what I want consistently.

As consumers, Tom and I are Patagonia and Arcteryx stakeholders. We have expectations these two outdoor brands need to satisfy to retain our custom. These expectations translate into requirements. In this scenario, our requirements were:

• Value for money
• Robust, long-lasting products
• Functional products
• Products that deliver on their intention

Patagonia and Arcteryx meet the business requirements for their products, satisfying stakeholder and business needs. And so the brands thrive with a good reputation, brand identity, leading to a healthy bottom-line and company success.

Defining the business requirements of a new product, project, system, service, or software is vital. Without defined requirements, there is an absence of clear goals, focus, and progression measures. This doesn’t bode well for success.

For instance, a study by Pulse of the Profession reported 37% of software projects failed due to poorly defined requirements.

Because we don’t want you to fail, in this Process Street article we explain exactly what business requirements are and how you can identify them for your business or line of work. We explain the benefits that come from correctly defining business requirements. We then clarify how you can document business requirements in a Business Requirements Document using Process Street’s Business Requirements Template.

Sounds like the article you need to read to succeed…right?

As such, let’s jump to it. Click on the relevant subheaders below to hop-across to that section. Alternatively, scroll down to read all we have to say:

• Business Requirements Template
• What are business requirements, and why you should care
• How to create a Business Requirements Document
• Manage change appropriately via a change management model
• New to Process Street? A quick tour to help you get started

Correctly defining the business requirements for your organization or line of work starts here. Keep reading and learn how to consistently meet the needs of your stakeholders.

Ready?
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The excitement around a new project is intoxicating.

After all, it’s an opportunity for your team to collaborate and put their well-honed skills to use.

But with important projects, excitement can easily turn into dread. Especially considering that 70% of organizations have failed one or more of their projects in the last 12 months, with a lack of clear goals being the main issue.

So how can everyone involved know what’s expected of them? What deliverables they must bring to the table? How their actions figure into the bigger picture? And how can you, the project manager, break the project down into manageable segments?

While The Beatles professed that “love is all you need”, what’s going to be more useful in this scenario is a work breakdown structure.

That’s why, in this Process Street post, you’ll learn what the work breakdown structure is, why it’s so useful, different examples of it, and tips on how to create a work breakdown structure yourself. To boot, you’ll even get your hands on our easy-to-use Work Breakdown Structure Template!

Read through the following sections to get clued-up:

• What is a work breakdown structure (WBS)?
• Work breakdown structure examples
• Why a work breakdown structure is useful
• How to create a work breakdown structure
• Use Process Street for completing projects and processes alike!

Or, if you’re eager to get the template already, here it is:

Click here to get the Work Breakdown Structure Template!

Let’s break it down.

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Product roadmaps are an essential part of understanding how to align your product to a long-term vision for product-market fit. They are also one of the key deliverables for product managers and are useful to almost all teams and stakeholders.

What the product roadmap should provide:

• Clear overview of key launch dates and milestones
• Clearly communicate which teams are responsible for what
• Clearly communicate important deadlines and time allocation
• A beacon to align different teams to core company goals and objectives

What the roadmap shouldn’t include:

• Goals and objectives unrelated to the product
• Overload of information about specific product features and specifications for development
• Big Surprises
• Too much data without clear association with company goals or objectives

In this Process Street article, we’ll be looking at:

• What is a product roadmap?
• Planning the product roadmap
• Key elements of a product roadmap
• How to build a product roadmap
• Free product roadmap template
• Best practices for creating a product roadmap template
• Mistakes to avoid when building your roadmap
• More tools for product success

First off, here’s a template you can use to get started building your own product roadmap.

Product roadmap process

For those of you who came just for the template, here it is:

If you’re interested in the why behind this template design, and more insight into an effective product roadmap approach, read on!

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I’ve got bad news.

Statistics show that no matter how hard you try, your project is probably going to fail.

To be a little more specific, only 2.5% of companies complete their projects 100% successfully.

“Failure is an unavoidable part of any project process” – ProjectManager, 5 Notorious Failed Projects & What We Can Learn from Them

Yet the cost of project failures is staggering. Failed IT projects alone cost the United States around $150 billion in lost revenue and productivity. And it’s frightening! Failure scares us all.

But, the good news is, failure, and how it affects you and your project’s overall success and profitability is controllable. If you can catch, or even predict, failures early enough, you can execute damage control measures and prevent them from completely derailing your project and its profitability. You can even use them to improve your project.

How can you catch or predict failures early?

By using a project tracker.

A project tracker is a snapshot of your entire project. It gives you and the project team a clear picture of how the project is performing, where the weak spots are, and which areas need the most attention.

Let me explain this concept further by taking you through the following topics in this Process Street article:

• What is a project tracker and what does it do?
• Are project trackers really necessary?
• What happens if you don’t track projects properly (with a real-life example)
• The most effective way to track projects

Let’s get going!
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I shouldn’t be here.

I should be sitting in a field, sipping a lukewarm cider, waiting for Aerosmith to come on stage and blow me away.

I should’ve been at the Glastonbury music festival; the UK’s (muddier) equivalent to Coachella.

But thanks to Covid-19 I’m not.

I’m stuck in my hot, stuffy office.

Although it’s heartbreaking, I’m not the only person affected by the decision to cancel the biggest event in my calendar, and music festivals and social occasions aren’t the only events to get canned because of the pandemic.

Most business trips, in-person meetings, and big, costly conferences have also been canceled or postponed.

In fact, talking of conferences, the number of canceled conferences is said to be costing the economy billions. As a direct example, the losses from major tech conferences alone have soared beyond $1 billion.

But, before you start contributing to these losses and canceling your own conferences, there is another way.

Welcome to the world of virtual conferences.

As more and more businesses start to think of new, innovative ways to carry on with ‘business as usual’ during this troubling time, this Process Street post takes a look at the virtual conference. Not only is it a stop-gap until the virus disappears and normal life resumes, but it’s a great permanent replacement for the traditional, physical conference.

Join me as we discover the answers to the following questions:

• What is a virtual conference?
• Why run a virtual conference?
• What should I consider when running a virtual conference?
• How do I run a virtual conference (with Process Street)?

Plus! On top of all that, we’ve developed four virtual conference process templates that you can use, for free, to help you plan and run the best, kick-ass virtual conference.

If you’re itching to see them, dive in and take a sneak peek:

Or pop into any of the other templates in this post directly from this list:

• Planning a Virtual Conference Checklist
• Running a Virtual Conference Checklist
• Process for Troubleshooting Virtual Conference Issues Checklist
• Hosting a Live Webinar Checklist

Take that Covid-19! We’re going virtual…
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During a routine cryogenic proof test on 28th February 2020, SpaceX’s Starship SN1 prototype suffered a catastrophic failure.

Musk indicated that the failure was due to bad welding at the base of the rocket, around the area of the puck that is designed to bear the engine thrust load.

Starship SN3 suffered a similar fate during a round of pressure testing, where the lower of the two tanks collapsed due to test configuration mistakes.

Of course, this is the whole point of testing; failures such as these are half expected, and should be planned for accordingly. Failures like SN1 and SN3 pave the way for future successes like the Crew Dragon launch to the ISS. Failure is an essential ingredient that is necessary to push the limits of understanding.

But it does raise an interesting and important question – when failure is a statistical inevitability, what role does process standardization and quality management play in the prevention and meaningful gain of failure?

In this Process Street article we’ll be looking at AS9100D, the foremost aerospace quality management standard. How can you implement, maintain, and utilize AS9100D to proactively mitigate failure, as well as a tool to learn from errors and failure to drive improvement and optimization?

We’ll cover:

• What is AS9100D?
• AS9100D vs ISO 9001
• Importance of aerospace quality management
• Benefits of AS9100D
• Free AS9100D templates
• How to implement AS9100D with Process Street

Want to skip straight to the templates? No worries! Here’s a preview of the free templates to come and a list that you can use to cut straight to the chase.

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