Saying “employee feedback” conjures images of awkward conversations with managers and meaningless buzzwords during performance reviews, but it doesn’t have to be that way.
Feedback cycles shouldn’t try to force comments out of your team, but instead support them and let them know when and where they can raise any issues they encounter.
Doing this lets you see the flaws in your business and figure out how to take action in order to improve it for everyone involved.
It’s also a great way to get a second opinion on issue that you have lost all context on. Veteran and new employee alike offer vital second opinions and can really help to highlight where your processes are weakest, and that’s not even mentioning other benefits such as helping to make your employees feel valued.
With today’s fast pace of living, it’s vital to have on-the-go access to everything that’s important to your work.
Rather than staring blankly out of a window on your train or bus to work, you could then instead be planning your day and organizing meetings, or commenting on tasks and sorting through your inbox to avoid getting distracted at the office.
However, with the sheer variety of technology on offer it’s also difficult to know what mobile apps you should be using.
That’s why I asked the Process Street team to share the best mobile apps for business they have installed and how they use them.
From the most valuable apps across our entire company to one-off niche cases that could do with a little more exposure, in this article I’ll highlight the apps that let our team stay productive and make every moment count.
When a city doubles in size, the productivity per person increases by 15%. When a company doubles in size, the opposite happens.
Companies like Zappos see this as a fundamental problem to solve. For them, the root lies in organizational structure.
With the opportunity to be dispersed remotely and to build complex products without factories and production lines, the tech industry is particularly able to pursue innovative approaches to structure, management, and organization.
Increased self-management, remote working, and task forces instead of departments, are all emerging trends which lend themselves to growing businesses.
Elon Musk talks about his businesses innovating the production process as much as the product. Mark Zuckerberg describes Facebook’s structures and organization as its biggest asset.
Ethan Bernstein, Assistant Professor of Leadership in Organizational Behavior at Harvard Business School, adds:
…[O]rganizations who are increasingly thinking about structure as an advantage and a form of making their employees more productive, will continue to evolve and innovate in this direction. And that’s something I think we’ll see across all organizations, regardless of whether they are trying to deliver “wow” to customers, or trying to do something very different.
So what are the competing philosophies which are driving these trends within the industry? Which companies have implemented the most extreme reorganizations and how have they dealt with the changes?
In this article we’ll look at:
Zappos: How they implemented Holacracy, with a why and how explanation.
Buffer: The steps they took to prioritize the individual within the company over management structures, with the challenges they faced and the lessons they learned.
Zapier: How they reflect these general shifts and why they chose not to dive in to extreme organizational innovation.
Basecamp: The marriage of many competing philosophies documented through their company handbook.
Process Street: The tool which helps you build the machine which builds the machine.
I’m writing this blog post to solve a very specific problem.
During one of our regular marketing meetings, Vinay assigned me this post and said he wants it to be written so he can link it to everyone who messages him just “hey Vinay” on Slack and waits for a response before saying anything else.
Like many managers in remote teams, Vinay’s sick of our tendencies to under-communicate. Just saying “hey Vinay” and hoping to get a synchronous chat going is a waste of time, especially if there are time zone differences, or if general busy-ness prevents a polite, fully-fledged chat.
And so, in the spirit of that real example, this article will solve the problem of communication in remote teams.