People are the most important asset in a company; processes need people to execute them, and the outcome of these processes is often a function of how well the instructions have been put together.

If the outcome is less than ideal, then don’t just blame your employees: check your processes.

Standard operating procedures (SOPs) are there for your employees to follow so that the job gets done properly. SOP software is all about figuring out how to innovate and improve efficiency in your internal processes.

This Process Street article will help you understand the benefits of SOP management software and give you some actionable SOP templates to get started. We’ll be looking at:

• What is SOP management software?
• Should you implement standard operating procedures at your company?
• 5 features to look for when choosing a SOP management software
• Benefits of a SOP management software
• Using Process Street to manage your SOPs
• More SOP resources

Let’s start with a simple introduction to what SOP management software actually means.
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LA Creative Technologies uses Process Street to streamline operations, with particular focus on (but not limited to) client onboarding, offboarding, and project management procedures.

With process automation and cloud process documentation solutions, Process Street has allowed LA Creative Technologies to productively, effectively and efficiently manage their remote team, and complex procedures.

We spoke with LA Creative’s Founder and CIO Josh Weiss to find out how they are using Process Street for client onboarding, offboarding and project management. We then opened the floor, accepting questions brought forth by our webinar listeners. Here’s what we found out.

Click on the relevant subheader below to jump to that section. Alternatively, scroll down to find out all Process Street and LA Creative Technologies have to say.

• The LA Creative Technologies story: LA Creative Technologies as a management service provider
• The challenge: Client onboarding and offboarding
• The challenge: Project management
• The results: Client onboarding and offboarding
• The results: Project management
• Question time with LA Creative Technologies

Let’s get started.
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Process Street is a 100% remote company. We have been from day one.

But our CEO Vinay Patankar has been remote longer than that. Process Street is Vinay’s third remote company, meaning 10 years of running companies remotely.

At the time of writing, we have around 50 employees across multiple continents and it’s working so well for us that we’ve just sealed our Series A funding round from Accel, Atlassian, and Salesforce Ventures.

We thought now would be a good time to do a deep dive into Vinay’s thoughts on remote work and why his experience of it has kept him remote.

For this Process Street article, we sat down with Vinay to ask him 4 key questions, which we’ve provided links to below:

• Were you distributed from day one?
• How many employees do you have and in how many countries?
• What are the biggest challenges of having a distributed team?
• What are the biggest advantages?

Vinay has also produced a short video series of key things to learn when working in or running a remote team. You can check these videos out in the section below: Continue Reading

I’m very proud and excited to announce that Process Street has raised a $12M Series A for its no-code workflow app. Accel leads the round, with participation from Atlassian, Salesforce Ventures, and other amazing investors.

The funds will go towards our vision of building the GitHub of no-code, where teams around the world can find and use checklists, workflows, and automations to improve their productivity at work.

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Fleet management is so much more than simply owning and operating vehicles. It’s a complex interplay of many different factors and optimizations – much like the concept of business process management.

In recent years, more and more tools for fleet management optimization are emerging. Fleet management is changing.

Projected growth of the fleet management industry to about $30 billion by 2022 is largely driven by advances in technology – and the rate at which fleet management companies adopt this emerging technology will largely impact the rate of this projected growth.

And it seems fleet management companies are aware of this.

The National Conference of State Fleet Administrators (NCSFA) recommended in a 2018 survey of 44 state and university fleet participants that fleet management companies begin implementing “robust fleet management policies and procedures” as well as “accelerating the implementation of technology to measure the efficiency and effectiveness of fleet management practices”.

That same survey showed that 38% of repairs and 39% of preventative maintenance work were insourced, on top of the in-house work that is done as part of routine fleet management. Just another incentive to tighten up your processes and streamline all of that manual work with a good, solid process.

In this article, we’ll be looking at how you can use Process Street to implement robust fleet management policies and procedures. I’ll cover:

• What is fleet management?
• What is fleet management software?
• Fleet management templates
• Using Process Street for fleet management

Let’s start by making sure we’re all on the same page; what exactly is fleet management?
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For over half a decade now, the team at Process Street has been creating stellar content so that businesses around the world can become the best they can be.

In terms of numbers, that’s nearly 1,000 on-site business blog posts we’ve published!

Considering this vast swathe of content, there may be a few times where, if you’re a veteran reader, you’ve missed posts that would’ve been high-value resources for your business.

Similarly, if you’re a new visitor (welcome, by the way! ) you may not be sure where to get started.

That’s why we’ve created this roundup post of our greatest business blog posts. To boot, the posts have been categorized into separate sections so you can find relevant content quickly:

• What business content can you expect from the Process Street blog?
• Process Street’s greatest business blog posts, categorized!
• Business blog posts: Automation
• Business blog posts: Case studies
• Business blog posts: Human resources
• Business blog posts: ISO and quality management
• Business blog posts: Marketing
• Business blog posts: Management and organizational theory
• Business blog posts: Property management
• Business blog posts: Productivity
• Business blog posts: Sustainable business
• Business blog posts: Tools and tech
• Business blog posts: Just for fun!
• How does Process Street stand apart from other business blogs?

Now, let’s learn a thing or two.

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Automation has been one of the key emerging trends of the late 2010s, and will likely be a defining characteristic of the 2020s.

It’s something we’ve covered extensively at Process Street, and something we’ve taken huge advantage of internally as well.

The move from companies only providing enterprise-level API access to their software over to commercially available Internet of Things style mass integration has been a dramatic shift in the marketplace. This has opened up huge potential for individuals and small businesses; you can integrate with thousands of services in just a few clicks.

Now, so many services, SaaS products in particular, provide a means to integrate with other platforms that there are very little restrictions on what you can and cannot automate.

Tools like Zapier, Flow, and IFTTT have made these integrations so easy that anyone can set them up.

But they’re not the only ones – new connectors and middlemen are cropping up all the time, helping people without tech skills connect with APIs or Webhooks of their choosing. The No-Code Movement has gone mainstream and it now has a full suite of tools at its disposal.

Even in 2015, according to Chui, Manyika, and Miremadi writing in the Harvard Business Review, not only could a marketing executive be automating activities which account for between 10-15% of their current time using existing technology, but for 60% of existing US jobs, 30% of their time could be reduced by automation.

For those interested in that kind of thing, you should check out Four Fundamentals of Workplace Automation by McKinsey. An illuminating text which is already somewhat out of date!

Here at Process Street, we integrate with thousands of other apps and platforms via our direct, agentic integration framework, we have large customers making use of our API, and we’ve now added webhooks to our array of automation options to try to cover the rest of the use cases our customers tell us about.

In this article, we’ll look at:

• What are webhooks?
• What do people use webhooks for?
• What is the difference between webhooks and APIs?
• How do I use webhooks?
• How do Process Street webhooks work?

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“To put it bluntly, goals are for losers… goal-oriented people exist in a state of nearly continuous failure that they hope will be temporary.” – Scott Adams, Scott Adams’ Secret of Success: Failure

Matching up systems vs goals might seem odd but the truth is that you should be using one and not the other.

Let’s be honest – we’ve all set goals that we’ve never met.

From broken New Year’s resolutions to a failed career as the next big rockstar, goals have a nasty habit of not being met.

Scott Adams, the author of Dilbert thinks much the same in his book How to Fail at Almost Everything and Still Win Big: Kind of the Story of My Life.

He identifies that everything wrong with goals can be solved by instead applying a regular system to complete your tasks.

I scoffed at first but then realized that I’d done precisely that to lose 70 lbs in six months and learn the piano.

That’s why today I’ll cover:

• What are goals?
• What are systems?
• Systems vs goals
  • Systems replace motivation with routine
  • Goals are hard to follow up on
  • Systems are consistently rewarding
  • Goals carry a more negative mindset
  • Systems are more realistic and flexible
• Turning goals into systems
• How to build systems

Let’s get started!

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It was my first time visiting Sweden, and somehow I found myself hauling two baskets of milk containers to deliver to the local supermarket. Feeling like a recycling heroine, my ego was soon deflated when I realized my efforts were something of commonality in this country.

Recycling is part of the Swedish supermarket’s environmental management strategy and has contributed to the country’s 99% recycling rate. It is results such as these that make Sweden one of the most environmentally friendly countries in the world.

In fact, many Swedish corporations place the present and prevailing problems facing our environment on a pedestal. Why?

If you read my last post on business sustainability, you will understand how the environment impacts our economy. It is due to this deep-seated connection between economies and ecosystems that make environmental management so important.

Environmental management acts to safeguard nature from potentially damaging business operations, constructing a win-win situation benefitting the economy and the environment.

In this article, we at Process Street explain exactly what environmental management is, why it is needed, and how you can implement environmental management into your business today. We also have a bunch of free templates to help you apply environmental management strategies.

Let’s crack on and find out exactly what environmental management is.

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Sometimes the full range of process management features can be overwhelming.

We here at Process Street know that we can’t please everyone. However, if you’re going to use a Process Street alternative, we’d rather tell you about them from our own accounts than throw a bunch of marketing at you.

That’s why we’re covering some common Process Street alternatives in today’s post.

To skip to a particular section, use the links below:

• Process Street (for context)
• Process Street alternatives
  • Office 365 (Microsoft Word)
  • Google Suite (Google Docs)
  • Airtable
  • Trello
  • Asana
  • LucidChart
• What’s your choice?

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