Your current team can’t handle any extra work. You’ve exhausted your process automation opportunities. You’ve got no choice but to bring in a fresh face.
You could hire a specialist, but they can be expensive and limited in the work you can hand off. You need to hire a virtual assistant.
Efficiency is vital for startups to scale and survive. To be efficient you have to document your processes to make everything repeatable and scalable.
All of which means nothing if your processes are bad.
“Process innovation” is a fancy term for improving your business’ processes. Instead of haphazardly solving external issues, you focus on improving your core processes and standard operating procedures to make your business efficient and able to grow.
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It’s not always easy to know whether your team is doing everything you ask them to. How do you know everything is on track? Are you sure your team is taking care of every responsibility?
Here’s the worrying thing:
According to the American Management Association, 21% of companies believe that 30-50% of their employees shirk from their responsibilities. This is stupidly high. So, we need to see how it can be resolved and take action right now.
Accountability in the workplace, in short, refers to your team members taking responsibility for their actions and for the tasks they’ve been assigned.
In this post, I’m going to cover 4 key areas which pertain to managing the accountability of employees:
Outsourcing is nothing new. Manufacturing, support, accounting, marketing, and more have all been outsourced for decades to save time and money (although modern outsourcing only really started with IBM).
After all, why bring on an accountant full time when you can outsource your taxes once a year?
Outsourced services have doubled in value since 2000, and with benefits like saving time and money.
Weighing the outsourcing pros and cons, however, shows that it isn’t some magic pill which will make difficult work disappear.
Not only that, but everyone has a different opinion of the types of outsourcing – how the hell do we weigh the pros and cons when nobody agrees on what it even is?
So, to make things easy, we here at Process Street have summed up the advantages and disadvantages of outsourcing vs insourcing, and (if the former) tips on some different kinds of outsourcing you can use.
It’s time to outsource the work you don’t need to do and focus on getting done what really matters.
Yes, business process outsourcing is something that Coca-Cola does and spends millions on and something Vodafone uses IBM for to build its customer-related IT requirements, but it’s also for anyone and everyone.
It doesn’t have to be done on a massive enterprise scale, and in fact it can be even more impactful for small businesses because it means the difference between hiring a full-time legal team and using an as-and-when needed one from another company. That’s a massive difference in cost.
When you use an agency, or hire an accounting firm, that’s business process outsourcing. While the term has been taken over by enterprises and maybe shifted to mean something different, at its heart, every business does it. Every business without a full time accountant, legal team, marketing team, designer, IT guy, etc, does it.
It’s enterprise-y because it started out at those levels. Coca-Cola was a pioneer:
“ BPO is […] a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a third-party service provider. Originally, outsourcing was associated with manufacturing firms, such as Coca-Cola, that outsourced large segments of its supply chain” — Forbes
But no matter what size company you are, there are considerations…
When starting a new business whether it be a tech company or a retail store you will have many challenges that you will need to face and conquer. Starting a new business has many challenges on its own but when you’re looking to scale many of these challenges will be new to you and you will be unsure on how to face them. They can range from Customer Profiling to Investor Pitching and when your startup begins to scale there are challenges such as onboarding processes that you will need to know to ensure your company runs as smooth as possible.
That’s why over here at Process Street we created the checklists within this startup processes post, to ensure you are one-step ahead when faced with these challenges.
So you’ve had this awesome game-changing consumer app idea for years, and now you’ve finally gathered the chutzpah to make your mobile app dream a reality. You’ve consulted all your friends and family and even gone as far as running it past a few people in the industry. Everyone agrees—it’s a great idea. But a lot more goes into a successful app than just an idea and the development work.
Many consumer apps of all sizes and budgets fail because they overlook key factors that directly impact the success and sustainability of their app. Here are some companies we, at Process Street, have found that did almost everything right—and failed as a result of one mistake.
Ignoring the impact of even one of these five details will prove harmful—if not fatal—to your consumer app.
Successful business owners know the advantages of scaling through delegation and at the same time, preserving the quality of the service experience. Success is not something you achieve “all by yourself”.
Handing over some of the reigns is something most one-man businesses struggle with.
It makes me think of a good friend who launched her own public relations agency just over a year ago.
She told me about having just acquired two influential new clients, on top of how well some of her existing clients were doing, creating a lot more work for her in the process.
But instead of being happy and excited about her successful venture, she was complaining about the additional workload, and quite apprehensive about how it might increase even more in the future.
“How can I duplicate myself?” she asked nervously.
Ok, so, I am far from an epic content creator. I am, however, aspiring to become a better one and in that journey, I have come across some great resources on how to become a better writer and content creating extraordinaire.
I mentioned some of these in my post – Advanced Content Promotion Checklist (interactive checklist), but this is such a critical point that I thought they deserved their own post. Plus, this is kind of an exercise for me where I force myself to re-read them all. I hope they help you create epic content.
On a side note, if you’re interested in blogging we just released our tool Checklists for Bloggers – a simple way to create checklists that you can embed onto your blog and capture leads with. Check it out here.
If you’re building a startup of any kind, chances are you’ll need an explainer video.
Explainer videos are short 1-3 minute videos that help spread your message and teach people what your product and company is all about. A startup video can help explain difficult to understand concepts and, if you’re lucky, can go viral and give you a bunch of traction — as was the case with Dropbox.
