Business-related problems not only crop up constantly, but they can also have massively negative impacts if not resolved promptly.

In fact, problems related to cash flow are why 82% of small businesses fail.

The good news is there’s a nifty way to get to the bottom of roadblocks quickly: 5 Whys.

According to Sakichi Toyoda, the founder of Toyota Industries and inventor of 5 Whys, asking ‘why?’ 5 times can help you get to the root cause of the issue or problem you’re facing.

In this post, you’re going to learn more about the 5 Whys process, why it’s so beneficial, and you’ll even get your hands on a 5 Whys template, courtesy of Process Street.

Read through these sections to get the complete lowdown:

• What is 5 Whys? (The 5 Whys definition)
• What is 5 Whys’ history?
• How is the 5 Whys process beneficial?
• How to utilize Process Street’s 5 Whys template
• Improving & taking control of your business with Process Street!

So, why are you waiting around?

It’s time to become a pro at finding out why problems occur!

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ISO 9001; you may have heard of it. You may be somewhat afraid of it. And, if you’re reading this article, chances are you’re probably at least somewhat confused about how to actually implement it.

It’s possible you even Googled something like “what is ISO 9001?”. Perhaps you felt you knew at one point, but the important bits never really stuck.

Well, with the 2015 updates to a whole range of ISO standards, it’s a lot less scary.

Before now, if you wanted to implement any ISO standard, you’d have to undertake a lengthy process involving unwieldy paper manuals and cumbersome bureaucratic procedure.

In short, ISO 9001 was hardly agile.

Now, you have far more flexibility to implement ISO 9001 the way that works for you best; with BPM software like Process Street to make things streamlined and simple.

This is why we’re presenting you with this handy overview of ISO 9001, including all of the essentials you need to get started.

We’ll cover how to combine structured compliance with the rapid process improvement of a startup, including:

• Free ISO 9001 Templates
• What is ISO 9001? The most popular QMS standard
• Benefits of implementing ISO 9001
• Quality management with ISO 9001: Key principles
• ISO 9001 certification: Is it necessary?
• Agile ISO 9001 in 5 simple steps
• More ISO resources

Before we dive in, here’s some free templates to help you hit the ground running!
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This is a guest post from Stella Lincoln who works as a Business Executive at Academist Help. She is a passionate blogger and owns the blog Educator House. Lincoln has many years of experience in digital marketing and specializes in search engine optimization (SEO).

In this era of globalization and digitization, marketing takes many forms. We at Process Street recommend one marketing strategy: Make sure you strongly focus on email marketing, or more specifically, your email conversion rates.

Why?

Email marketing is a successful strategy. Done correctly it can bring in the highest Return On Investment (ROI) relative to other marketing channels. Email marketing offers a return of 30x your initial investment.

Wow.

But let me emphasize, such a high ROI is only possible if you get your email marketing right.

How do you get your email marketing strategy right?

One aspect is through email Conversion Rate Optimization (CRO).

Through intuition, I am guessing you are ready to optimize your email conversion rates – after all, you came here. Well, reader, you can use this article as your top-tip list for all things CR and email optimization.

In this article, we give you our 12 top ranking tips to optimize your email conversion rates. You can click on the relevant subheaders below to jump to that given section. Alternatively, scroll down and read all we have to say.

• Optimize your email conversion rates: CRO meaning
• Optimize your email conversion rates: Email optimization and why it is is important
• Optimize your email conversion rate with these conversion rate optimization best practices
• Use Process Street to optimize your email conversion rates

Let’s get started!
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In the words of Jean Rostand, a French Biologist, and Philosopher:

“The obligation to endure gives us the right to know” – Jean Rostand, Silent Spring

Greenwashing, as a marketing tactic, thwarts our right to know as consumers. Unfortunately for us, 98% of green-labeled products are greenwashed.

Greenwashing is unethical. Greenwashing is risky. Greenwashing needs to be prevented.

You can think of this Process Street article as an antidote to greenwash. We give you the information you need to identify and stop greenwash in its tracks. We do this because greenwash is not good for you as a consumer, and it is not good for you as a business owner or employee.

Like Rostand, we at Process Street believe everybody has a right to know how green the products and services they purchase are. In this article, we provide information that will give you back this right where greenwash blots it out.

Paint strippers at the ready, it’s time to peel away the dross. Click on the relevant subheaders below to jump to that section. Alternatively, scroll down to read all we have to say.

• Greenwashing: Greenwashing definition
• Sustainability templates to help you create a more sustainable business
• Environmentalism: Fashion or passion?
• Greenwashing: A troubling evolution in the corporate world
• Greenwashing examples
• Greenwashing: You have to spot it to stop it
• Greenwash: Green companies and how you can be one

Let’s jump right to it!
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This is a guest post by Ivan Boychuk. Ivan is a freelance writer who specializes in creating quality SEO content that ranks high in search engines like Google.

“Do what you do best, and outsource the rest.” – Peter Drucker

Peter Drucker, who was a legendary thought leader in the area of marketing, understood that outsourcing work to freelancers can be an effective strategy to increase overall business productivity.

Why?

Because hiring a freelancer can save you time, money, needless headaches, and it can bring fantastic outside talent onboard. But with so many people chasing after the freelance lifestyle, it can be a daunting task to sift through countless candidates and hire a quality freelancer for your business.

Don’t worry, though.

In this guest post for Process Street, I’ll explain what a freelancer is, what to look for when hiring a freelancer, and show you 9 great websites for hiring freelancers! Just read through the following sections:

• What is a freelancer?
• What to look for when hiring freelancers
• How to hire freelancers: The best hiring websites around!
• Use Process Street to help hire freelancers & keep them on track

Let’s get started.

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If you hear the term “fleet management” and assume its only importance is to keep track of your fleet and the location of your vehicles and drivers, then you’ve assumed wrong.

Over the past several years, fleet management software has evolved beyond the basic tracking system most people expect from it and the number of business owners choosing to implement it is growing every day.

Fleet management may not be challenging if your company has only a few vehicles, but if you have hundreds or thousands of vehicles, you’ll need to implement fleet management software, because the manual labor needed would be completely out of hand.

Managing your fleet manually leaves a lot of room for potential issues. To name just a few, you might struggle to get in contact with your drivers when necessary or, if an accident occurs, you’ll run into more complications when filing an insurance claim.

Using fleet management software alleviates these problems and helps avoid any new problems that may arise.
In this article, we’ll cover:

• What is fleet management?
• What is fleet management software?
• Benefits of fleet management software
• Key features of fleet management software
• Tips for choosing the right fleet management software for your company
• Best fleet management software
• How to use Process Street to streamline your fleet management

Before we dive into the different fleet management software mentioned in this article, here’s a quick list of useful fleet management templates:

• Facility inspection checklist
• Forklift inspection checklist
• Inventory management process
• ISO container inspection checklist
• Order fulfillment
• Order processing checklist
• Vehicle inspection checklist
• Warehouse safety checklist
• Scheduled maintenance notification
• Vendor management: Supplier evaluation
• Vendor management: Contract negotiation

If you’re not sure what a Process Street template looks like, check it out here:

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82% of companies are still spending billions on remaining paper-based companies, with 1/3 upping their paper usage in recent years.

Why, oh why are businesses still relying on a technology that was invented around 100BC when we have entered an era of artificial intelligence, 3D printing, and digitized documentation?

If you want effective Enterprise Document Management (EDM) strategies, you need to scrap the paper and go paperless.

A bold statement, but a statement that is not unfounded.

• Paper is costly – costing an average of ~$8 billion annually in management.
• Paper is wasteful – paper usage does not support the global paradigm shift towards vital sustainability efforts.
• Paper is difficult to manage – workers spend almost half their time looking for information stored in paper documents.

What you need are digitized methods to store important business information. What you need is an electronic way to manage this.

What you need is a digitized Enterprise Document Management system, and we at Process Street are here to help.

Find out what Enterprise Document Management is, and why Electronic Document Management Systems (EDMS’s) serve as good EDM tools. We present to you our top 5 EDMS tools which you can use alongside Process Street for ultimate document control.

Ready to terminate your paper towers? Click on the relevant subheaders below to jump to that section, alternatively scroll down to read all we at Process Street have to say about digital Enterprise Document Management systems.

• What is Enterprise Document Management (EDM)?
• Enterprise Document Management (EDM): The document management system you need to use and why
• Electronic Document Management System (EDMS): A 3-stepped process for document control
• Our Top 5 EDMS tools
• Process Street: Optimizing your internal workflows
• Enterprise Document Management: Audit your EDMS with Process Street
• Process Street: The ultimate EDMS counterpart

Let’s get started!
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Let’s face it.

Delivering stellar services to customers and clients can be tough.

And with villains such as poor communication, stress, and human error constantly rearing their ugly heads, it makes that job even harder.

In fact, a study by Quantum Workplace found that more than 80% of people thought miscommunication happened very frequently, frequently, or occasionally in the workplace, while Identity Guard uncovered that the average American employee makes 118 mistakes per year.

So that mistakes are quashed, miscommunication is thwarted, and that everyone is on the same page so the objectives, targets, and goals defined in your service level agreements (SLA) can be upheld, an OLA is the answer.

An OLA is to the SLA what Robin is to Batman. Superboy to Superman. Chewbacca to Han Solo. And by reading through the following sections in this Process Street article, you’ll discover why an OLA makes for a kickass side-kick:

• What is an operational level agreement (OLA)?
• What’s the difference?: OLA vs SLA
• Operational level agreement examples (templates)
• Important tips for creating and writing OLAs
• How Process Street can help you with all things OLA!

Now, don your cape and let’s fly through this post! ⚡️
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I’m very proud and excited to announce that Process Street has raised a $12M Series A for its no-code workflow app. Accel leads the round, with participation from Atlassian, Salesforce Ventures, and other amazing investors.

The funds will go towards our vision of building the GitHub of no-code, where teams around the world can find and use checklists, workflows, and automations to improve their productivity at work.

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Videos are a powerhouse when it comes to marketing, explaining your product, and much more.

Heck, when users are spending 88% more time on websites that have videos, you can see their power just in terms of retention.

Unfortunately, it’s hard to request or create effective videos if you don’t have experience in the field. Terms can be confusing, and video producers might struggle to act on the feedback you give if you don’t know how to communicate the message effectively.

That’s why it’s vital to know how to perform an effective video review; there’s an art to it.

At Process Street, we’ve gone through the hard work of learning how to review videos and give actionable comments. That’s why I’ll be showing you how to do just that., including:

• Basic video creation process
• Video editing steps
• What is a video review?
• Video review glossary
• The video review process
• Video review best practices
• Run your video review processes with Process Street

Let’s get started.
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