Lawyers are busy people.
They’re at the frontline of all legal matters, providing advice on tricky issues, resolving disputes, and representing clients in court if needs be. All. Year. Round.
Ergo: There’s a lot on any given lawyer’s plate.
With the huge amount of recurring tasks that need to be completed, on top of looming deadlines and constant work-related pressures, it’s easy for quality to slip. Especially when it comes to one of the most important processes of all – the intake process.
It’s why 61% of law firms forget to ask for the client’s name during their initial conversation, why 35% of calls from clients go unanswered, and why it takes 3 or more days for 42% of law firms to respond to prospective clients.
For a law firm to keep its prestigious reputation – and to continue working with great clients – the intake process needs to effective, efficient, and done properly.
That’s why this blog post exists.
In this post, I’ll discuss what an intake process is, its benefits, why it’s important, and how Process Street can help law firms streamline the entire process.
Read through the sections below to get clued up:
- What is the intake process definition?
- The benefits of a solid client intake process
- How to use Process Street’s intake process template (for law firms)
- Use Process Street for all your law-related process needs!
Let’s begin; the court is in session! ⚖️